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((short description |Defunct American airline))
((redirect-distinguish|Atlantic Air|Atlantic Air BVI))
((More citations needed|date=May 2009))
((Infobox airline
| airline=Business Express Airlines
| image=File:Business Express Airlines (logo).jpg
| caption=<!-- Caption for the image -->
| IATA=HQ
| ICAO=GAA
| callsign=BizEx
| founded=1982
| commenced=
| ceased=2000
| bases= <!-- ((plainlist|*[[Airport Name1]] )) -->
| hubs=((plainlist|
*[[Boston Logan International Airport]] 
*[[LaGuardia Airport]] 
*[[John F. Kennedy International Airport]]))
| fleet_size=See [[Business Express Airlines#Fleet|Fleet]] below
| destinations=See [[Business Express Airlines#Destinations served|Destinations served]] below
| parent=AMR Eagle Holding Corp. after 1998
| headquarters=[[Westport, Connecticut]], later [[Portsmouth, New Hampshire]], finally [[Dover, New Hampshire]], [[United States]]
))

'''Business Express Airlines''' ((Airline codes|HQ)), often referred to as '''Business Express''' or '''BizEX''', was an American regional airline founded as '''Atlantic Air''' in 1982. In an effort to appeal to its predominantly business commuter clientele, the airline assumed the Business Express name in 1985. In 1986 Pilgrim Airlines (Groton/New London), which itself had acquired NewAir (New Haven) about a year prior, was acquired by the airline. This opened the valuable New York and Washington, D.C. markets. Shortly thereafter, Business Express became one of Delta Air Lines's first [[Delta Connection]] carriers, along with [[Atlantic Southeast Airlines]], [[Comair (USA)|Comair]] and [[SkyWest Airlines]].  The company slogan was ''Fly BizEx Jets!''

Business Express utilized the FAA designator of "GAA" and the airline code of "HQ". The radio call-sign was BizEx.

At one point, it was headquartered in [[Westport, Connecticut]].<ref>"[http://nl.newsbank.com/nl-search/we/Archives?p_product=BN&p_theme=bn&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EAF95F20504766E&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM BUSINESS EXPRESS PLANS TO GO PUBLIC]." ''[[The Buffalo News]]''. April 4, 1992. Retrieved May 31, 2009.</ref> In 1995, BizEx was headquartered in [[Portsmouth, New Hampshire]].<ref>''World Airline Directory''. Flight International. March 22–28, 1995. [http://www.flightglobal.com/pdfarchive/view/1995/1995%20-%200746.html 61].</ref> Later in its life, BizEX was headquartered in [[Dover, New Hampshire]].<ref>Russell, Andrew D. "[http://nl.newsbank.com/nl-search/we/Archives?p_product=ME&p_theme=me&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EAE9C338434226B&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM BUSINESS EXPRESS, CITY WORK ON DEAL FOR SITE NEAR JETPORT SIX ACRES OF STATE-OWNED LAND NEAR THE MAINE YOUTH CENTER COULD BECOME THE N.H.-BASED AIRLINE'S HEADQUARTERS.]" ''[[Portland Press Herald]]''. February 26, 1998. 1A. Retrieved May 31, 2009.</ref> In 1998, the airline tried to relocate its headquarters and maintenance facility to the south side of [[Portland International Jetport]]. The airline ultimately did not move its headquarters and maintenance facility.<ref>Canfield, Clarke. "[http://nl.newsbank.com/nl-search/we/Archives?p_product=ME&p_theme=me&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EAE9CC073F2F476&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM BUSINESS EXPRESS DEAL OFF]." ''[[Portland Press Herald]]''. December 15, 1998. 1C. Retrieved May 31, 2009.</ref>

== History ==

Business Express expanded its existing route structure into Canada in 1989 through the acquisition of [[Mall Airways]], a commuter airline based in Albany, New York, with routes to Toronto, Montreal, and Ottawa.  In the mid-1990s, the airline negotiated an unconventional second codeshare agreement with Northwest Airlines, becoming the [[Northwest Airlink]] regional affiliate in New England and Eastern Canada. In September 1997, the branding scheme expanded to include a third partner, American Airlines, affiliated first as American Connection, and later as an integral carrier under the [[American Eagle Airlines|American Eagle]] program.  These new affiliations were part of a broader expansion scheme that included longer-range flying beyond the Northeast, enhanced mainline flight bank integration and operation of jet aircraft.

== 'Fly BEX Jets!' ==
The jet age began, albeit hesitantly, at Business Express through the acquisition of '''Pilgrim Airlines''' in 1986; through this transaction, the growing airline acquired a single [[Fokker F28 Fellowship]] twin-jet aircraft but Bix-Ex chose not to operate it due to concerns of profitability((cn|date=January 2021)).   In 1992, the airline obtained five [[British Aerospace]] [[BAe 146-200]] 69-passenger regional jets from [[Discovery Airways]] and placed an order for twenty new [[British Aerospace 146#BAe 146-100, Avro RJ70 & BAe 146 Statesman|Avro RJ70]]s in the same year which then began to be added to the fleet in 1993.<ref>((cite web |url=http://www.airfleets.net/flottecie/BEX-Business%20Express-history-bae146.htm | title=BEX-Business Express Fleet of BAE146 (History) &#124; Airfleets aviation ))</ref>  The Avro RJ70 was an improved version of the BAe 146. In the mid-1990s, Business Express became the first [[Delta Connection]] regional carrier to operate jet aircraft, predating deliveries of [[Canadair Regional Jet|Canadair]] and [[Embraer Regional Jet]]s to [[Atlantic Southeast Airlines]], [[Comair (USA)|Comair]], and [[SkyWest Airlines]].  Jet routes included international feeder service to Delta's [[Atlantic Ocean|transatlantic]] hub at JFK, with service to [[Cleveland Hopkins International Airport]] and [[Detroit Metropolitan Wayne County Airport]].

[[Boston]]-based jet service included service along the [[East Coast of the United States|Eastern Seaboard]] to [[Baltimore]], [[Norfolk, Virginia|Norfolk]], and [[Richmond, Virginia|Richmond]].  Although long-coveted, Business Express was unable to operate the BAe 146 on the lucrative [[Boston Logan International Airport|Boston Logan]]-[[Washington Ronald Reagan Airport|Washington National]] sector due to [[landing slot]] restrictions on four-engine aircraft, and a primary reason these units did not succeed as significant revenue generators for the airline.  In an effort to establish a larger regional identity, Business Express launched the 'Fly BEX Jets' program in 1994 on the Boston-[[Baltimore-Washington International Thurgood Marshall Airport|Baltimore-Washington]] sector.  The aggressive marketing scheme offered free round-trip flight vouchers for every round-trip flown on BAe-146 aircraft.  The program was popular and heightened awareness, however, failed to generate significant revenue.

Using its radial approach to route development, Business Express launched service to [[Milwaukee]]'s [[General Mitchell International Airport]] in 1994, competing directly with [[Midwest Express]].  The carrier operated two daily nonstop flights in the marketplace with 70-passenger Avro RJ70 aircraft, but generated lower-than-anticipated passenger traffic, and suspended the service in January 1995.  Apart from its independent [[Northwest Airlink]] codeshare on [[Minneapolis]]-[[Aspen, Colorado|Aspen]]/[[Snowmass (ski area)|Snowmass]] service, Milwaukee was the westernmost destination of the fully integrated BEX system.  Its severely weather-affected market in the [[Northeastern United States|Northeast]], [[Canada]], and [[Upper Midwest]] made [[Southern United States|Southern]] routes both attractive and potentially feasible.  Nevertheless, Business Express was unable to penetrate Southern vacation travel markets due to overlap with other Delta Connection carriers in [[Cincinnati]] and [[Atlanta]].  The airline lacked true 'feed' into one of Delta's largest mainline hubs.  Constricted by a fierce operating culture in the Northeast and a lack of viable markets, Business Express was unable to identify a consistently profitable market for its jet aircraft.  The airline never took full delivery of the Avro RJ70 order.  BAe146-200s were replaced by five Avro RJ70s that operated primarily in the New York to Cleveland and Detroit markets, as well as between Boston and Baltimore, Norfolk, and Richmond.

With the jet program launch, a new and fully integrated interior overhaul was undertaken beginning in 1993.  Aircraft seating featured a distinctive gray-on-gray horizontal stripe and red accented fabric.  Eventually, all [[Saab 340]] airframes were outfitted with standard upholstery featured in the BAe 146-200 jets.  Although distinctive, the fabric program was replaced by all-leather seating beginning in 1997.  Saab 340 aircraft were redeployed with blue leather seats featuring a slimmer profile and ergonomically advanced design.  These aircraft joined the [[American Eagle Airlines|American Eagle]] fleet providing passenger feed for [[American Airlines]] with comparable interiors to its existing equipment.

== Hub expansion ==

Business Express embarked a significant route and fleet expansion beginning in 1993, although its facilities at hub airports [[Boston Logan International Airport]], and [[New York City]]'s [[LaGuardia Airport|LaGuardia]] and [[John F. Kennedy International Airport|John F. Kennedy International]] airports were unable to effectively accommodate the influx in passenger boardings and aircraft movements.  In May 1995, the carrier inaugurated a major expansion and renovation of its primary passenger hub at Boston Logan.  Negotiated as a direct lease with [[Massport]], these long-awaited facilities upgrades substantially increased gate and ramp space in the "C" concourse.  Enhancements included improved [[Americans with Disabilities Act]] compliance, new airside elevators, upgraded signage, and refurbishment of all passenger lounge areas. Gatehouse expansion allowed the airline to reduce remote bus boardings, whereby 80 percent of the airline's daily departures were serviced directly from the terminal. Service was increased to both [[Bangor, Maine|Bangor]] and [[Portland, Maine|Portland]] in [[Maine]] utilizing Avro RJ-70 jets and Saab 340 aircraft.  Additional round-trip service was added between Boston Logan and Washington National Airport, bringing the total number of roundtrips to five daily, in addition to Delta's three mainline flights.  At this time, Business Express was Boston's largest airline, operating 158 daily departures.

Operating as [[Northwest Jetlink]], Business Express Airlines initiated service to [[Aspen/Snowmass]] from [[Minneapolis/St. Paul International Airport]] during the 1995-1996 ski season on behalf of [[Northwest Airlines]] via a [[code sharing]] agreement.  The airline offered two daily nonstops utilizing 69-passenger [[Avro RJ70]] jet aircraft.  These flights required seasonal repositioning of dedicated equipment and were scheduled to coordinate with Northwest Airline's flight banks from their Minneapolis/St. Paul hub.

In November 1998, Business Express Airlines announced service between [[Presque Isle, Maine|Presque Isle]], Maine's [[Northern Maine Regional Airport]] from Boston Logan commencing with four daily round trip flights.

== Purchase by AMR ==

In December 1998, Business Express Airlines announced that AMR Eagle Holding Corp., a unit of [[AMR Corporation]] and parent of [[Envoy Air|American Eagle Airlines]] and [[Executive Airlines]] would purchase the airline. Business Express had been operating as an American affiliate under the branding of [[AmericanConnection|American Connection]] at Boston Logan International Airport for only sixteen months prior to this announcement.  All privately held Business Express stock was acquired by AMR Eagle Holding from several shareholders including the Philadelphia-based investment firm Dimeling, Schreiber & Park. Specific terms of the agreement were not disclosed.

The agreement was a lucrative move for [[American Airlines]] which like AMR  Eagle Holdings was also a subsidiary of AMR Corporation, by offering the [[mainline (flight)|mainline]] carrier prime gate opportunities and landing slots at [[Boston Logan]], [[New York LaGuardia]], and [[Washington National]] airports, plus acquisition of an outstanding order of [[Embraer ERJ 145 family|Embraer ERJ 135]] jets.  The airline held twenty firm orders and forty options for Embraer equipment with first deliveries scheduled in August 1999. By late 1999, Business Express began returning its forty-three [[Saab 340]] aircraft, including (twenty-three A models, twenty B models) to their lessor.  On December 1, 2000, the airline ceased independent existence when operations were transferred to American Eagle.  One of the final flights was a run from the Boston Logan hub to the maintenance base in [[Bangor, Maine]].

* Founded as '''Atlantic Air''' in 1982.
* Acquired Pilgrim Airlines in February 1986.  The acquisition included [[Fokker F27]] turboprop and [[Fokker F28]] jet aircraft (Pilgrim Airlines had previously acquired New Haven Airways (dba NewAir).
* Acquired [[Mall Airways]] in September 1989.
* Acquired [[Beechcraft 1900]] and [[Saab 340]] turboprop feet of [[Brockway Air]] in December 1989.
* Acquired five BAe-146 jet aircraft in 1992 (former [[Discovery Airways]] aircraft).  These distinctive four-engine jet aircraft operated in the following city pairs:
New York JFK-Cleveland, New York JFK-Detroit, Boston-Milwaukee, Boston-Norfolk, Boston-Richmond, Boston-Baltimore, Boston-Bangor, Boston-Portland, Boston-Nantucket (seasonal), Baltimore-Nantucket (seasonal)

== Destinations served ==
((div col))
*[[Colorado]]
** [[Aspen, Colorado|Aspen]] ([[Pitkin County Airport]]) - ''Northwest Jetlink service''
* [[Connecticut]]
** [[Bridgeport, Connecticut|Bridgeport]] ([[Igor I. Sikorsky Memorial Airport]])*
** [[Groton, Connecticut|Groton/New London]] ([[Groton-New London Airport]])*
** [[Hartford, Connecticut|Hartford]] ([[Bradley International Airport]])
** [[Hartford, Connecticut|Hartford]] ([[Hartford-Brainard Airport]])
** [[New Haven, Connecticut|New Haven]] ([[Tweed-New Haven Airport]])
* [[Maine]]
** [[Augusta, Maine|Augusta]] ([[Augusta State Airport]])
** [[Bangor, Maine|Bangor]] ([[Bangor International Airport]])
** [[Portland, Maine|Portland]] ([[Portland International Jetport]])
** [[Presque Isle, Maine|Presque Isle]] ([[Northern Maine Regional Airport at Presque Isle]])
* [[Maryland]]
** [[Baltimore, Maryland|Baltimore]] ([[Baltimore-Washington International Thurgood Marshall Airport]])
* [[Massachusetts]]
** [[Boston, Massachusetts|Boston]] ([[Logan International Airport]])
** [[Hyannis, Massachusetts|Hyannis]] ([[Barnstable Municipal Airport]])
** [[Martha's Vineyard, Massachusetts|Martha's Vineyard]] ([[Martha's Vineyard Airport]])
** [[Nantucket, Massachusetts|Nantucket]] ([[Nantucket Memorial Airport]])
* [[Michigan]]
** [[Detroit]] (Metropolitan Airport)
*[[Minnesota]]
**[[Minneapolis]]/[[Saint Paul, Minnesota|St. Paul]] ([[Minneapolis-St. Paul International Airport]]) - ''Northwest Jetlink service''
* [[New Hampshire]]
** [[Lebanon, New Hampshire|Lebanon]] ([[Lebanon Municipal Airport (New Hampshire)|Lebanon Municipal Airport]])
** [[Manchester, New Hampshire|Manchester]] ([[Manchester-Boston Regional Airport]])
* [[New Jersey]]
** [[Newark, New Jersey|Newark]] ([[Newark Liberty International Airport]])
* [[New York (state)|New York]]
** [[Albany, New York|Albany]] ([[Albany International Airport]])
** [[Buffalo, New York|Buffalo]] ([[Buffalo Niagara International Airport]])
** [[Islip (town), New York|Islip]] ([[Long Island MacArthur Airport]])
** [[Newburgh, New York|Newburgh]] ([[Stewart International Airport]])
** [[New York, New York|New York]] ([[John F. Kennedy International Airport]])
** [[New York, New York|New York]] ([[LaGuardia Airport]])
** [[Rochester, New York|Rochester]] ([[Greater Rochester International Airport]])
** [[Syracuse, New York|Syracuse]] ([[Syracuse Hancock International Airport]])
** [[White Plains, New York|White Plains]] ([[Westchester County Airport]])
* [[New Brunswick]], Canada
** [[Moncton]] ([[Moncton International Airport]])
** [[Saint John, New Brunswick|Saint John]] ([[Saint John Airport]])
* [[Nova Scotia]], Canada
** [[Halifax Urban Area|Halifax]] ([[Halifax International Airport]])
* [[Ohio]]
** [[Cleveland, Ohio|Cleveland]]  ([[Hopkins International Airport]])
* [[Ontario]], Canada
** [[Ottawa]] ([[Ottawa Macdonald–Cartier International Airport]]
** [[Toronto]] ([[Toronto Pearson International Airport]])
* [[Quebec]], Canada
** [[Montreal]] ([[Montréal-Pierre Elliott Trudeau International Airport]])
** [[Montreal]] ([[Mirabel International Airport]])*
** [[Quebec City]] ([[Québec/Jean Lesage International Airport]])
* [[Pennsylvania]]
** [[Philadelphia, Pennsylvania]] ([[Philadelphia International Airport]])
* [[Rhode Island]]
** [[Providence, Rhode Island|Providence]] ([[T. F. Green Airport]])
* [[Vermont]]
** [[Burlington, Vermont|Burlington]] ([[Burlington International Airport]])
* [[Virginia]]
** [[Richmond, Virginia]] ([[Richmond International Airport]])
** [[Norfolk, Virginia]] ([[Norfolk International Airport]])
** [[Washington, D.C.]] (suburbs) [[Dulles International Airport]])
** [[Washington, D.C.]] (suburbs) ([[Ronald Reagan Washington National Airport]])
* [[Wisconsin]]
** [[Milwaukee, Wisconsin|Milwaukee]] ([[General Mitchell Field]])
''Those airports marked with a (*) no longer have scheduled airline service.''
((div col end))

== Fleet ==
[[File:Business Express Airlines Avro RJ70 JetPix.jpg|thumb|A Business Express Airlines Avro RJ70]]

*[[Piper PA-31 Navajo]] - Original Business Express fleet when the company was founded from Atlantic Air
*[[Beechcraft Model 99]] - Retired in 1986 shortly after Beech 1900 deliveries began.
*[[File:Business Express SH-360 N824BE at BOS (22204343375).jpg|thumb|A Business Express Shorts 360]][[Beechcraft 1900]] - Two acquired in buy-out of Mall Airways in September 1989. (N15394 AND N15503) Numerous others operated, some acquired new, some used through the purchase of former Brockway aircraft
*[[Short 360]] - 4x 360-200 and 8x 360-300
*[[Saab 340]] - Some acquired from Brockway Air
*[[Fokker F27]] - Acquired with the purchase of Pilgrim Airlines.
*[[Fokker F28]] - Acquired with the purchase of Pilgrim Airlines, but never operated.
*[[de Havilland Canada DHC-6 Twin Otter]] - Acquired with purchase of Pilgrim Airlines, but never operated.
*[[British Aerospace 146|BAe 146-200]] - Five aircraft from Discovery Air. Operated while awaiting delivery of RJ70 fleet.
*[[British Aerospace 146|Avro RJ70]] - Replaced the BAe 146-200 fleet.

== Accidents and incidents ==
* February 10, 1970: N124PM, a Turbo Prop [[De Havilland DHC-6]], [[Twin Otter]], went down in the [[Long Island Sound]] near [[Waterford, Connecticut]], about two hours after it had departed from [[Trumbull Airport]] en route to [[JFK Airport]].  After [[Pilgrim Airlines]] Flight 203 was held in the New York area for an extended period, it diverted to [[Tweed New Haven Airport]], where it attempted and missed an instrument landing approach. The aircraft was ditched in the Sound when it attempted to return to Trumbull Airport. All 5 people aboard the aircraft perished. The NTSB determined that the probable cause of the accident was [[fuel exhaustion]] and [[pilot error]].<ref>National Transportation Safety Board (1971). [https://www.ntsb.gov/investigations/accidentreports/pages/aar7101.aspx, Aircraft Accident Report #NTSB-AAR-71-1; January 27, 1971]. Retrieved August 2, 2019.</ref>
* February 21, 1982 → [[Pilgrim Airlines Flight 458]]
* January 13, 1984: Pilgrim Airlines Flight 35, N148PM a Fokker F27. While raising the gear after a runway 04L takeoff, from JFK, the no. 1 prop autofeathered. Power was reduced on the no. 1 engine but then the no. 2 engine experienced a power loss. The gear was extended again, but the aircraft contacted the runway before the gear extended fully. The aircraft skidded 1200 feet before coming to rest near the intersection of taxiway G and runway 04L, 104 feet right of the side of the runway.
* December 28, 1991: N811BE a [[Beechcraft 1900]] was lost near Block Island, RI during a nighttime training flight. The training officer (John E. Murphy) and two captain trainees (Michael "Mickey" Kane and Michael Lurie) were killed.  While the NTSB Probable cause affixes the cause to errors on the part of the training officer,<ref>((cite web |title=AIRCRAFT ACCIDENT/INCIDENT SUMMARY REPORT LOSS OF CONTROL BUSINESS EXPRESS, INC., BEECHCRAFT 1900C N811BE NEAR BLOCK ISLAND, RHODE ISLAND, DECEMBER 28, 1991 |url=https://www.ntsb.gov/investigations/AccidentReports/Reports/AAR9301S.pdf |publisher=National Transportation Safety Board |id=NTSB/AAR-93/01/SUM))</ref> subsequent investigation by the Airline Pilots Association (ALPA) opened the possibility of catastrophic airframe failure. ALPA petitioned the NTSB to reopen the investigation in 1997, but to this date, the Safety Board has failed to take action.<ref>((cite web|title=Petition for Reconsideration of Probable Cause|url=http://www.iprr.org/comps/PFRBE.html|publisher=IPRR.ORG))</ref>
* July 17, 1996: N832BE an [[British Aerospace 146|AVRO 146-RJ70A]] touched down 2500 feet past the threshold and went off the end of the 7000-foot runway, coming to a halt 300 feet beyond. No injuries or fatalities.

== See also ==
* [[List of defunct airlines of the United States]]

==References==
((Reflist|30em))
((commons category))
((inc-transport|date=August 2008))

((Portalbar|United States|Companies|Aviation))
((Navboxes
| list =
((Airlines of the United States|state=collapsed))
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))

[[Category:Defunct airlines of the United States]]
[[Category:Airlines established in 1982]]
[[Category:1982 establishments in the United States]]
[[Category:Airlines disestablished in 2000]]
[[Category:Defunct companies based in New Hampshire]]
[[Category:Companies based in Strafford County, New Hampshire]]
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[[Category:Airlines based in New Hampshire]]

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Module:Navbar/styles.css (view source) (protected)
Module:Navbox (view source) (template editor protected)
Module:Navbox/configuration (view source) (template editor protected)
Module:Navbox/styles.css (view source) (template editor protected)
Module:Navboxes (view source) (template editor protected)
Module:Ns has subpages (view source) (protected)
Module:Pagetype (view source) (protected)
Module:Pagetype/config (view source) (protected)
Module:Pagetype/disambiguation (view source) (protected)
Module:Pagetype/setindex (view source) (protected)
Module:Pagetype/softredirect (view source) (protected)
Module:Portal (view source) (template editor protected)
Module:Portal/images/a (view source) (template editor protected)
Module:Portal/images/c (view source) (template editor protected)
Module:Portal/images/u (view source) (template editor protected)
Module:Portal bar (view source) (template editor protected)
Module:Portal bar/styles.css (view source) (template editor protected)
Module:Redirect-distinguish (view source) (extended confirmed protected)
Module:SDcat (view source) (protected)
Module:Side box (view source) (template editor protected)
Module:Side box/styles.css (view source) (template editor protected)
Module:String (view source) (protected)
Module:TableTools (view source) (protected)
Module:Unsubst (view source) (protected)
Module:WikidataIB (view source) (template editor protected)
Module:WikidataIB/nolinks (view source) (template editor protected)
Module:WikidataIB/titleformats (view source) (template editor protected)
Module:Wikitext Parsing (view source) (protected)
Module:Yesno (view source) (protected)

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