Chowbus
IndustryOnline food ordering
POS Management
Founded2016; 8 years ago (2016)
Founders
  • Suyu Zhang
  • Linxin Wen
Headquarters
Chicago, Illinois
,
United States
Websitewww.chowbus.com

Chowbus was an online food ordering, payment and delivery platform based in Chicago that was founded in 2016 by Suyu Zhang and Linxin Wen. The company links Asian restaurants to its customers in North America and Australia.[1] At the time of its Series A round it served 20 cities with some menus in Mandarin and Cantonese.[2] The cuisines include Chinese, Japanese, Korean, Vietnamese and Indian.[3]

On January 22, 2024, Chowbus abruptly transferred all food ordering and delivery services to Fantuan Delivery without providing any advance notice to users. Additionally, points accumulated in old accounts cannot be redeemed on the new platform, which has raised concerns among many customers. The home page of their website was redirected to a subpage detailing their remaining business of POS machines, leaving previous food delivery users unable to obtain help or clarifications from the website.

Financing

The company raised a $33 million Series A round in July 2020.[4][2] In October 2020, it announced an additional $30 million investment by existing investors.[1]

Notes

  1. ^ a b Dallke, Jim (October 14, 2020). "Asian food delivery startup Chowbus raises another $30M". Chicago Inno. American City Business Journals. Retrieved November 13, 2020.
  2. ^ a b Shieber, Jonathan (July 22, 2020). "Investors drop off $33 million for Chowbus, a delivery service for 'mom and pop' Asian restaurants". Tech Crunch. Retrieved November 13, 2020.
  3. ^ Baker, Suzanne (July 20, 2018). "Chowbus service delivers dishes from Chicago's Chinatown to Naperville residents". Chicago Tribune. Retrieved November 13, 2020.
  4. ^ Engel, Liz (July 28, 2020). "Chowbus, The Delivery App For 'Mom And Pop' Asian Restaurants, Just Raised $33 Million. So What's Next?". Forbes. Retrieved November 13, 2020.
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