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((Infobox website
| name         = Citysearch
| logo         = Citysearch logo.png
| company_type = [[Subsidiary]]
| type         = Local search
| foundation   = 1995 in [[La Crescenta, California|La Crescenta]], [[California]]
| founder      =
| location     = [[West Hollywood, California|West Hollywood]], California
| area_served  = [[United States]]
| industry     = [[Advertising]]
| parent       = CityGrid Media (((Proper name|eLocal)))
| owner        = 
| homepage     = ((URL|citysearch.com))
))

'''Citysearch''' is an online [[city guide]] that provides information about businesses in the categories of dining, entertainment, retail, travel, and professional services in cities throughout the United States. Visitors to each of Citysearch's local city guides will find contact information, maps, driving directions, editorial, and user reviews for the businesses listed.  Citysearch is headquartered in [[West Hollywood, California|West Hollywood]], [[California]] and is an owned and operated web site of CityGrid Media, which is an operating business of ((Proper name|eLocal)).((cn|date=July 2021)) The original office was in Pasadena, California.((citation needed|date=December 2014))

Citysearch was founded in September 1995 by Jeffrey Brewer, Caskey Dickson, Brad Haaugard, Taylor Wescoatt, and Tamar Halpern. [[Charles R. Conn]] was then recruited to lead the new company. The idea, initiative, and seed capital came initially from [[Bill T. Gross|Bill Gross]].<ref>((Cite web|url=https://www.latimes.com/business/la-xpm-2012-jul-08-la-fi-himi-gross-20120708-story.html|title=Bill Gross' many business ideas|date=2012-07-08|website=Los Angeles Times|language=en-US|access-date=2019-12-23))</ref>

In August 1998, Citysearch merged with [[Ticketmaster]] Online.<ref>((cite web|title=IPO Daily Report: CitySearch to merge with Ticketmaster Online 8-13-98|url=http://www.marketwatch.com/story/ipo-daily-report-citysearch-to-merge-with-ticketmaster-online-8-13-98|website=MarketWatch|accessdate=20 September 2016))</ref> In July 1999, Citysearch acquired the competing [[Sidewalk.com]] website from [[Microsoft]],<ref>((cite web|url=http://findarticles.com/p/articles/mi_m0CGN/is_1999_July_20/ai_55206108|title=Microsoft Sells Off Sidewalk Sites to Rival CitySearch|publisher=BNET|date=1999-07-20|accessdate=2008-07-03))</ref> and merged the two sites together. In December 1999, Ticketmaster-CitySearch received a $40 million investment from [[USA Network|USA Networks, Inc.]], then controlled by Barry Diller.<ref>((cite web|title=Ticketmaster Online-CitySearch Receives $40 Million Investment From USA Networks, Inc.|url=http://www.prnewswire.com/news-releases/ticketmaster-online-citysearch-receives-40-million-investment-from-usa-networks-inc-77379872.html|website=PRNewswire|accessdate=20 September 2016))</ref> In 2007, another competitor, [[Insider Pages]] was acquired.<ref>((cite web|url=https://techcrunch.com/2007/03/01/troubled-insider-pages-acquired-by-citysearch|title=Troubled Insider Pages Acquired By CitySearch|publisher=TechCrunch|date=2007-03-01|accessdate=2008-07-03))</ref>
In June 2010, Citysearch LLC rebranded as CityGrid Media. The company also operates similar local consumer properties, such as [[Insider Pages]].<ref>((cite web|url= https://techcrunch.com/2010/06/02/citysearch-recasts-itself-as-citygrid-media/|title=Citysearch Recasts Itself As CityGrid Media|publisher=TechCrunch|date=2010-06-02|accessdate=2010-06-02))</ref>

In 2019, ((Proper name|eLocal)) acquired CityGrid Media from IAC.<ref>((cite web | url=https://www.mediapost.com/publications/article/330130/elocal-acquires-felix-and-citygrid-from-iac-to-bui.html | title=ELocal Acquires Felix and CityGrid from IAC to Build on Performance ))</ref>

While many local search sites mushroomed in the 21st century, Citysearch faced intense competition from the fast-growing [[Yelp, Inc.]] In the late 2000s, Yelp grew at 80% while Citysearch growth remained flat.<ref>((cite web|last=Schonfeld|first=Erick|title=Yelp Is Growing 80 Percent A Year, While Citysearch Remains Flat|url=https://techcrunch.com/2009/09/02/yelp-is-growing-80-percent-a-year-while-citysearch-remains-flat/|publisher=TechCrunch|accessdate=2 May 2014|date=Sep 2, 2009))</ref>  Local search engines from Bing, Google and Yahoo also became competitors to Cityserach for finding local businesses on the internet.

==Best of Citysearch==
Best of Citysearch is a feature that gives locals an opportunity to vote for their favorite businesses in popular categories such as Restaurants, Nightlife, Hotels and Services. Citysearch opens up its annual polls with nominations from editors. Throughout the voting period visitors to the site cast votes for their favorite local business. After the polls close, the top ten businesses in each category are revealed to their cities.

== Criticism ==
((Refimprove section|date=October 2018))
*In 2005, Citysearch was criticized by a blogger for their alleged inflation<ref>((cite web|url=http://blog.unto.net/work/normalize-citysearch/|title=Normalize Citysearch Rankings With Greasemonkey|publisher=DeWitt Clinton|date=2005-10-05|accessdate=2008-07-03))</ref> of user submitted ratings and reviews. Citysearch has since updated their ratings system. Citysearch has also stated that they have the right to refuse to post or to remove any user review that violates the terms of use. Reviews that are subject to removal include unacceptable content such as profanity, personal information, promotion of illegal activity and harmful content.<ref>[http://www.citysearch.com/aboutcitysearch/users/terms_of_use Citysearch Terms of Use]</ref>   In November 2007, Citysearch partnered with MerchantCircle,<ref>[http://blog.searchenginewatch.com/blog/071129-181816 Search Engine Watch, Nov 29, 2007] ((webarchive|url=https://web.archive.org/web/20080622112221/http://blog.searchenginewatch.com/blog/071129-181816 |date=2008-06-22 ))</ref> a company that conducts automated telemarketing to small businesses to sell them online advertising packages.

==References==
((reflist|colwidth=30em))

==External links==
*((Official website|www.citysearch.com))

((Webby Awards|cat=Travel|type=Winner|year=1998))

[[Category:American review websites]]
[[Category:Companies based in Los Angeles County, California]]
[[Category:Online mass media companies of the United States]]
[[Category:IAC (company)]]
[[Category:Webby Award winners]]
[[Category:City guides]]

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