Concursive, until October 2007 named Centric CRM, is a software company located in Norfolk, Virginia, that offers the ConcourseSuite product, a customer relationship management application, and ConcourseConnect, a social software application, both based on Java/J2EE. Concursive supplies products under a software as a service (SaaS) model or a license model.^{[citation needed]}

The company was founded in 2000. It competes with major CRM vendors such as Salesforce.com, RightNow Technologies and Oracle’s Siebel.^[1]

History

In June 2007, the Open Source Initiative (OSI) president, Michael Tiemann announced plans to crack down on software vendors that claim to be open source without using an OSI-approved license. Although Concursive described their CRM product as "open source", as of July 2007 it was not certified as such by the OSI.^[2] However, Concursive quickly announced that they were releasing their Team Elements software components under Larry Rosen's Open Software License.^[3]

In August 2007, the company announced a partnership with Loopfuse, a company that provides software to track and rate the activity of customers online, useful in scoring sales leads and rating / segmenting prospects.^[4]

In October 2007 the company released a new version of their CRM product with improved support for third party developers including a JSR 168 plug-in architecture.^[5] The company changed its name to "Concursive" and its product name to "ConcourseSuite" on 12 December 2007.^[6]

Software

On March 27, 2009, the company released the ConcourseConnect product.^{[citation needed]}