These facilities are located away from the terminal buildings, and are often accessed using shuttle buses like this one seen at Dallas/Fort Worth International Airport, Texas.
A consolidated rental car facility (CRCF) or consolidated rental car center (CONRAC) is a complex that hosts numerous car rental agencies, typically found at airports in the United States.
The most important incentives for building consolidated facilities are greatly reduced traffic congestion in airport pick up and drop off areas and increased convenience for travelers. A single unified fleet of shuttle buses can serve all car rental agencies, instead of each company operating their own individual shuttle buses which may come less frequently. Congestion can be further reduced by connecting the consolidated facility to the airport terminal with a people mover.
Consolidated facilities are typically built around two areas: a customer service building where each company operates retail counters to serve renters, and a "ready/return" lot or garage where cars are temporarily parked while ready and awaiting a renter, or when recently returned and in need of servicing before the next renter.
Facilities usually also feature a Quick Turn Around (QTA) area either on-site or at a nearby location, where light maintenance of vehicles can be conducted including cleaning, fueling, and inspection of engine fluids. There can be several QTA areas operated by the different companies, or the services can be shared.[1]
The first known consolidated facility was built at Sacramento International Airport in 1994.[2][3] However, as early as 1974, four companies were already sharing facilities and shuttle buses at Dallas/Fort Worth Airport, and in 1988 companies at Minneapolis–Saint Paul airport introduced common shuttle buses.[4] These differed from modern CONRACs in that the majority of rental car companies at Dallas/Fort Worth continued to operate their own off-site facilities and shuttle buses, while at Minneapolis, only the shuttle buses and not the facilities themselves were shared (in other words, a single shuttle bus line served multiple off-site rental car companies).[4]
In 1990, DFW had two rental car sites on the north and south sides of the airport. Both hosted Avis, Budget, Hertz and National.[4] A new facility that consolidated more brands opened south of the airport in March 2000[8]
