Data center services encompass all of the services and facility-related components or activities that support the implementation, maintenance, operation, and enhancement of a data center,[1] which is an environment that provides processing, storage, networking,[2] management and the distribution of data within an enterprise.[3]

Generally, data center services fall into two categories: services provided to a data center or services provided from a data center.

Support services

Support services for the data center can be generally defined as technical support, which provides assistance to help solve problems related to technology products.[4] Technical support services for data centers help to address challenges with the servers, storage, software and networking equipment that constitute a data center, or the related processes involved in managing data center equipment. Data center support services can also include installing and configuring technical equipment. Careers in this industry include (1) Technical Support Analyst, (2) Help Desk Engineer or (3) Information Support Specialists.

Technical consulting services

Consulting and integration services provide expertise and input to help organizations make strategic decisions and systems integrations.[5] Technical consulting services are one specific type of service that falls under the overall consulting services umbrella.[6] Technical consulting services provide guidance and expertise on the application of technology. This can include selecting or designing new technology, redesigning existing technology, migrating existing technology to a new environment, or integrating new technology into existing technology.[7] Examples of technical consulting services specific to data center services might include selecting a new data center location, consolidation, virtualization, automation, redesigning data centers for cloud computing, implementing storage arrays, or incorporating offsite storage services into an existing network.

Outsourcing services

IT outsourcing occurs when one company (the outsourcing customer) contracts with an outsourcing vendor to provide IT services that the customer would otherwise deliver in-house. Such IT services could be disaster recovery, data storage or other IT functions.[8] Outsourcing services for the data center can range from hosting, managing and maintaining an entire data center to more discrete data center tasks such as upgrading servers or backing up data.

Application services

The definition of application services varies depending on the type of company offering the services. An application service provider is a large segment within application services that provides software-based services to other companies that access those services over a network.[9] Examples of ASP services include Web hosting and e-mail hosting.[10] Application services can also include any service that helps companies develop, integrate or manage applications for their own networks.[11] Services in this category can include applications for mobile environments and devices.[12] Careers include, (1) Application Support Analysts, (2) Applications Engineer or (3) Business Analyst.

Technical training services

The specific definition of technical training varies depending on the industry and the job.[13] The word technical simply indicates that something (a task, duty or job skill) is peculiar to a specific art, science, profession, trade or the like.[14] Technical training services, therefore, provide knowledge, skills and competencies that apply to a specific job, trade or profession. Within the umbrella of data center services, technical training services can provide skills relevant to any of the hardware, software or processes related to managing a data center, or fixing, updating, integrating or managing any of the equipment within a data center.

Financing and leasing services

Financing and leasing services provide a means for individuals or companies to acquire goods without any initial capital outlay. Financing is the act of acquiring capital for a purchase or some other activity.[15] Financing services are offered by lenders (a bank or other institution) that provide capital to other individuals or companies in the form of a loan, which is then paid back within a predetermined time period for a set fee or interest rate. Leasing is the act of entering into a contractual arrangement (i.e. a lease) to obtain temporary possession of an asset (land, equipment, etc.) in exchange for a fixed compensation (for example, a monthly payment).[16] Leasing services are provided by organizations that either manage the lease and payment transactions,[17] furnish the assets or land that is being leased,[18][19] or both. Financing and leasing services within the context of data center services might include leasing a data center facility; leasing data center equipment, such as servers; or financing a data center project, such as building or upgrading a data center facility.

References

  1. ^ Techopedia.com, What are Data Center Services?
  2. ^ M. Noormohammadpour, C. S. Raghavendra, "Datacenter Traffic Control: Understanding Techniques and Trade-offs," IEEE Communications Surveys & Tutorials, vol. PP, no. 99, pp. 1-1.
  3. ^ SearchDataCenter.com, What is data center services?
  4. ^ "BusinessDictionary.com, "Definition: technical support"". Archived from the original on 2011-11-28. Retrieved 2011-12-08.
  5. ^ Bureau of Labor Statistics, “Management, Scientific, and Technical Consulting Services: Nature of the industry” [1] Archived 2011-12-12 at the Wayback Machine
  6. ^ Bureau of Labor Statistics, “Management, Scientific, and Technical Consulting Services: Nature of the industry: Industry organization” [2] Archived 2011-12-12 at the Wayback Machine
  7. ^ Bureau of Labor Statistics, “Management, Scientific, and Technical Consulting Services: Occupations in the industry: Professional and related occupations” [3] Archived 2011-12-12 at the Wayback Machine
  8. ^ Overby, Stephanie. “Outsourcing Definitions and Solutions: What is outsourcing?” CIO.com [4] Archived 2011-11-17 at the Wayback Machine
  9. ^ Webopedia, “Application Service Provider”
  10. ^ HowStuffWorks, “How ASPs Work: Examples of ASPs”
  11. ^ Say, Mark. “DWP awards IT deals to IBM and Capgemini,” The Guardian, September 28, 2011 [5]
  12. ^ Galbraith, Craig. “HP Transforms Mobile Computing Environments,” B/OSS, October 24, 2011 [6]
  13. ^ Penn State, “Technical training: What it means depends on who you ask”, Science Blog, August 2002 [7]
  14. ^ Dictionary.com, “Definition: Technical”
  15. ^ Dictionary.com, “Definition: Financing”
  16. ^ Dictionary.com, “Definition: Lease”
  17. ^ "Mortgage News Daily, "Lease Management Software and Commercial Leases"". Archived from the original on 2012-03-12. Retrieved 2011-12-08.
  18. ^ Duvall, Mel. “Data Center Leasing Ends Year On Strong Note,” Information Management, January 25, 2011 [8]
  19. ^ Processor, “Leasing Data Center Equipment,” November 6, 2009

[1]

  1. ^ "Talktech: HK DC operators seek interconnectivity and virtualization to rein in data growth | Computerworld Hong Kong". Computerworld Hong Kong. Retrieved 2016-10-25.
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