Submission declined on 25 April 2024 by DoubleGrazing (talk). Thank you for your submission, but the subject of this article already exists in Wikipedia. You can find it and improve it at Hopper (company) instead.
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Submission declined on 5 September 2021 by Nyanardsan (talk). This submission appears to read more like an advertisement than an entry in an encyclopedia. Encyclopedia articles need to be written from a neutral point of view, and should refer to a range of independent, reliable, published sources, not just to materials produced by the creator of the subject being discussed. This is important so that the article can meet Wikipedia's verifiability policy and the notability of the subject can be established. If you still feel that this subject is worthy of inclusion in Wikipedia, please rewrite your submission to comply with these policies. This submission is not adequately supported by reliable sources. Reliable sources are required so that information can be verified. If you need help with referencing, please see Referencing for beginners and Citing sources. |
Hopper is a mobile only travel app that predicts flight and hotel prices and enables users to place bookings.[1][2] As of 2021 Hopper focuses on financial products and services.[3][4] Based in Cambridge, Massachusetts, the company was founded in 20017 by Frederic Lalonde and Joost Ouwerkerk, two former VPs at Expedia.[5][6]
The company raised $22m over two rounds before launching its product.[7] The long awaited app eventually launched in January 2014.[8]
In 2016, the company raised $40m funding lead by Caisse de dépôt et placement du Québec in a $60m Series C.[9] In 2018, the company raised $100m in funding, lead by Omers, and the company announced it had over 30m app installs and over $1B in sales that year.[10] In 2021, the company raised $170m in funding lead by Capital One Financial Corp, after quietly raising $70m the year before.[11][12][13]
In 2021, Hopper introduced last minute hotel booking.[14]
In July 2023, Expedia Group announced the termination of its hotel and vacation rental supply relationship with Hopper, citing concerns that Hopper's product features "exploit consumer anxiety and confuse customers." This action, according to Expedia, reflects their commitment to ethical business practices and consumer protection.[15] Hopper responded by alleging that Expedia's decision was motivated by competitive threats posed by Hopper's growth in direct-to-consumer market share and its fintech innovations. Despite the end of this partnership, Hopper claimed there would be no impact on their service offerings, as they had diversified their inventory sources well beyond Expedia.[16] Industry experts have expressed mixed views on the long-term impact of this split.[17]
During the COVID-19 pandemic, the company was reported to be facing a customer service nightmare as consumers canceled their trips and airlines dropped their flights.[18][19]