Emergency medical services in South Africa are a public/private system aimed at the provision of emergency ambulance service, including emergency care and transportation to hospital.
Emergency medical services in South Africa are a public/private system aimed at the provision of emergency ambulance service, including emergency care and transportation to hospital.
Emergency ambulance service is provided by each South African province. The government-operated ambulance system, also known in the Western Cape as METRO (Medical Emergency Transportation and Rescue Operations) provides emergency medical care as well as various rescue options (land, air and sea) to the public.[1] In addition to the paid responders, the government system is supplemented in many areas by volunteers. In cases where volunteers are used, the standards for operation are set by the provincial Health Department, which also provides vehicles, equipment, and operating expenses. Operations are normally administered at the local level through the Emergency Management Service,[2] which oversees police and fire protection as well. The co-location of ambulances with fire apparatus is common in South Africa, although they are two independent services. The national emergency number for ambulances in South Africa is 10 177.
These publicly operated services are supplemented by multiple private-for-profit ambulance companies, NetCare 911[3] and ER24,[4] of which operate locally and nationally. The statutory services and private companies are further supplemented by voluntary ambulance services, including the South African Red Cross,[5] and St. John Ambulance.[6] All are required to meet the same standards as the public services with respect to staff qualifications. These services are self-dispatching and do not participate in the national emergency number scheme.
Public and Private air ambulance service is provided by the multiple private aircraft charter companies throughout the country.
The system operates both helicopters and fixed wing turboprop aircraft.
These contracts(Tenders) is provided by each Province on a yearly basis to all respective service providers.
Technical Rescue services is for the most part provided by the local Fire Service of each municipality. However, due to the reduction in service, much of this has been taken over by volunteer organisations. Who work alongside the South African Air Force since the high altitude dictates the use of military specification helicopters. Carrying out the technical rescue needs in each province in conjunction with the South African Police Service Search and Rescue Division.
In South Africa there are currently 3 different levels of proficiency in Short course training:
This qualification has now been changed to:
The National Diploma (NDIP) is a three-year NQF 7, full-time study at a college or university. This qualification is no longer offered. Existing practitioners are allowed to continue to practise independently. And is now changed to a Diploma in Emergency Medical Care (DIPEMC) a two-year NQF 6 full-time study at a college or university.
CCA,DIPEMC and NDIP are all registered as a Paramedic - Ambulaans Nood Tegnikus(ANT) with the Health Professions Council South Africa and they can continue to do an additional 2 year Bachelours (B-Tech) now formally changed to Bachelours in Emergency Medical Care (BEMC) a four-year full-time degree.[7]
ECT and NDIP has been merged into the now known DIPEMC or Paramedic category
Further opportunities for educational advancement exist for the ECP, as they are able to articulate into various Masters (M.EMC)(Mphil.EM)(MSc.EM) and Doctorate (DEMC)(PhD) programmes.
All EMS personnel in South Africa are required to meet the standards of the governing body, the Health Professions Council of South Africa.[8] A formal register is maintained for each type of EMS certification. All health practitioners in The Republic of South Africa are regulated by the Health Professions Council of South Africa (HPCSA) as set out in the Health Professions ACT. To confirm a practitioner's qualification and Valid license, one can check the i-Register[9]
Recently,[when?] the Health Professions Council of South Africa (HPCSA), has begun steps to change the system of education in the Emergency Services and they hope to change the EMS training system by 2010. These steps would involve limiting short course ( BAA ) and only having a 2-year nCert (Intermediate level qualification) and B-Tech (ALS level qualification).[10] Given the economics of the system and its current reliance on volunteers in some communities and locales, it remains unclear whether it will be either possible or practical to eliminate the BAA certification for anyone other than paid staff in the near future.
The mid-level course is 2 years in duration, and exits on a level slightly above Ambulance Emergency Assistant (AEA), but below Advanced Life Support (ALS). They are placed on the Emergency Care Technician (ECT) register. The clinician qualification is a four-year professional degree in Emergency Medical Care (Bachelor Emergency Medical Care), and is placed on the Emergency Care Practitioner (ECP) register. The five institutions in the country currently presenting the ECP qualification are the:
Under the old system, all levels of EMS personnel essentially functioned as an extension of their Medical Director's license to practice medicine. Under the new system, Emergency Medical Practitioners are permitted considerable latitude with respect to independent practice. Standing orders or protocols do exist, and consultation with a physician (particularly for all levels of qualifications) is an option, but for the most part the AEA ,ECP, CCA, ECT, DIP and NDIP functions as a fully independent practitioner, similar to the Paramedic Practitioners in the UK. Protocols are currently as of 2016, being referred to and replaced by: Clinical Practice Guidelines; and will thus phase out the terminology of "protocols"
Currently, ambulances are staffed by the BLS and ILS practitioners, usually working paired together (BAA & AEA). In many volunteer services however, a crew of two BAAs is not uncommon. The ALS providers normally work on rapid response vehicles to improve response times. ALS is required to be dispatched in support of the ambulance crew to all Priority 1 (Code Red) patients (those with high-acuity conditions or injuries). The national objective is to have one staffed emergency ambulance for every 10,000 population by 2010; however, in some parts of the country this ratio is currently approximately 1 ambulance for every 60,000.[11]
The vehicles used by EMS in South Africa can vary greatly across a broad range. They may be large or small, new or quite old, often driven by local economics. There is no specific current standard for ambulance design in South Africa. Some vehicles comply with either the European standard CEN 1789 or the US standard, KKK-1822, but many meet neither standard. There are even examples of motorcycles with stretcher-carrying sidecars.[12] There is currently a major initiative underway by the government of South Africa to replace much of the aging fleet with new high standard emergency ambulances. Plans call for the replacement of approximately 450 ambulances by 2010.[13]
In the past, EMS dispatch has occurred from a variety of sources, and in many cases, has involved self-dispatch, which the currently operating private companies still do. The evolution of EMS is a national priority, and the government has created a National Emergency Medical Service Strategic Framework, complete with goals and timelines. The current objective calls for centralised dispatch to be available from at least two call centres, located in major centres, in each South African province by 2010.[14] A national emergency telephone number for EMS has been established. This number is 10–177.
There are currently no official "response time" standards in the South African system. However, response times of fifteen minutes for high-acuity calls in urban areas are considered acceptable, By Private Emergency Medical Services. As for the State Owned Services response times vary between 1 Hour - 3 Hours for high-acuity calls and in rural areas, response times of 60 minutes by Private Emergency Medical Services for similar calls are not uncommon. For state owned Services never arriving is not uncommon. [15]