ICT Group, Inc.
TypePublic
Nasdaq: ICTG
IndustryBusiness process outsourcing
Founded1983
Headquarters,
United States
Number of locations
40 centers (2009)
Area served
Worldwide
ServicesCall centers
RevenueIncrease US$453,621,000 (2007)
Decrease US$-$7,053,000 (2007)
Decrease US$-11,809,000 (2007)
Total assetsIncrease US$225,600,000 (2007)
Total equityIncrease US$167,189,000
Number of employees
18,000 (2009)
WebsiteICTGroup.com
Footnotes / references
[1]

ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.

During the global financial crisis of 2008–2009, it began closing call centers in the United States and Canada, and reducing staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.[2][3]

On February 2, 2010, ICT was officially acquired by Sykes Enterprises, Inc., a Tampa-based company.

References