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Keeper password manager uses a freemium pricing model for individual consumers[3] and a subscription-based model for households and businesses.[4] The free individual version of Keeper provides storage for passwords, identity data, and financial information, with included a password generator and two-factor authentication (2FA) on a single mobile device. The subscription-based model for individual consumers offers additional features such as unlimited password, identity data, and financial data storage on an unlimited number of devices, cross-device syncing, and record-sharing capabilities.[5]
Customer vaults are secured using an AES-256 key, which is derived from the user’s master password using PBKDF2 with 1,000,000 iterations by default. Only encrypted ciphertext is stored on Keeper’s servers, and the company has no way of decrypting the data its customers store in their digital vaults, nor can it retrieve their master passwords.[9]
Keeper users can directly share passwords, files, and other information “vault to vault” with other Keeper users and through One-Time Share for non-Keeper users; all shared content is secured with PKI encryption.[10][11]
Keeper Security Government Cloud
Keeper Security is listed as Authorized on the FedRAMP Marketplace at the Moderate Impact Level, with an authorization date of 8/23/2022[12] and Authorized on the StateRAMP Marketplace at the Moderate Impact Level, with an authorization date of 11/30/2022.[13] Keeper Security Government Cloud (KSGC) is for U.S. federal, state, and municipal government agencies. It supports compliance with the United States International Traffic in Arms Regulations (ITAR).
History
In 2009, Craig Lurey developed the original Keeper app with Darren Guccione.[14] In 2011, Lurey and Guccione officially co-founded Keeper Security, Inc. As of March 2022, Keeper had offices located in Chicago, IL (US Headquarters); El Dorado Hills, CA (Software Development); Cork, Ireland (EMEA Business Sales); and Cebu, Philippines (International Customer Support).[15]
In October 2019, Keeper launched KeeperMSP, a password management platform designed specifically for managed service providers (MSPs), managed security service providers (MSSPs), and their customers.[16] In August 2020, Keeper received a $60 million minority investment from venture capital firm Insight Partners.[17] In March 2021, Keeper launched Keeper SSO Connect.[18] In May 2021, Keeper was listed on the U.S. federal government’s FedRAMP Marketplace as a "CSP in Process."[19] In January 2022, Keeper announced the launch of Keeper Secrets Manager.[20]
In February 2022, Keeper acquired remote access gateway company Glyptodon Inc., creator of Glyptodon Enterprise and Apache Guacamole, and commenced integrating Glyptodon Enterprise into its product suite.[21] In May 2022, Keeper launched Keeper Connection Manager, a rebranding and revamping of Glyptodon Enterprise into a commercial-grade remote desktop gateway with expanded capabilities, advanced integrations, and ongoing feature development.[22]
In August 2022, Keeper Security became Authorized on the FedRAMP Marketplace at the Moderate Impact Level.[12] In November 2022, Keeper Security became Authorized on the StateRAMP Marketplace at the Moderate Impact Level.[13]
Reception
PC World named Keeper an Editor's Choice in 2019[23] and Most Security-Minded Password Manager in 2022.[24]PCMag named Keeper “Best Password Manager for Businesses" (2022), as well as Best Password Manager and Editors' Choice for the previous three consecutive years.[25]Tom’s Guide named Keeper one of the best password managers of 2022.[26]U.S. News & World Report’s 360 Reviews team named Keeper Best Overall Password Manager of 2021.[3]
Incidents
In December 2017, Keeper was bundled with Windows 10 by Microsoft. Google security researcher Tavis Ormandy disclosed that the software recommended installing a browser addon which contained a vulnerability allowing any malicious website to steal any password.[27] A nearly identical vulnerability was already previously discovered and disclosed to Keeper in 2016.[28][29] Within 24 hours, the company issued a patch.[30][31] Days later, the company that makes Keeper sued Ars Technica, claiming their article was defamatory and misleading.[32] The lawsuit was dismissed on March 30, 2018, and Ars Technica added further clarifications to the article.[33]
Following the lawsuit, Keeper launched a public vulnerability disclosure program in partnership with Bugcrowd.[34]
