In recent times the usage of the station has increased; for example in the year 1 April 2009 to 31 March 2010 journeys increased by 62%.[3]
The station buildings have an unusual 'chalet' style, inspired by the romantic notion at the time that the resort was England's Little Switzerland. The Heights of Abraham cable car runs from near the station up to the Heights of Abraham visitor attraction.
The station buildings have been occupied by Derbyshire Wildlife Trust since the 1980s and were restored in period-style and opened as a cafe/visitor centre in 2019 after a grant from the National Lottery Heritage Fund, with additional support from Derbyshire Dales and Derbyshire County councils, and other donations.[4][5][6]
On weekdays the station is served by one train per hour in each direction between Matlock and Derby, with around half the services originating or ending in Nottingham. Saturdays also have an hourly service but all the trains originate or end in Derby.[11]
On Sundays, there is a two-hourly service between Matlock and Nottingham in the morning, with services increasing to hourly from mid-afternoon onwards.[11]
In October 2015 Network Rail released CCTV footage showing members of the public taking selfie photographs on the main crossing over the tracks at the station. Network Rail issued a safety warning asserting the railways were not for taking photographs on and that trains can appear without warning. Network Rail said it was releasing the footage to highlight the dangerous practices, particularly involving children on the railway line. The crossing has since been closed to the public.[12]
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