MauBank Ltd
MauBank
TypeState owned
IndustryBanking, Financial services
FoundedAugust 1, 2003; 17 years ago (2003-08-01) in Port Louis, Mauritius
FounderGovernment of Mauritius
Headquarters25 Bank Street, ,
Key people
ServicesConsumer banking
Corporate banking
Investment banking
Mortgage loans
Private banking
Wealth management
Credit cards
Insurance
Number of employees
  • 650
 (2016)
ParentMauBank Holding Ltd
Websitewww.maubank.mu

MauBank is a bank headquartered in Ebene CyberCity, Mauritius. It is licensed as a commercial bank by the Bank of Mauritius, the country's central bank and the nation's banking regulator. MauBank is the third largest bank in Mauritius.[1][2] It offers a full range of financial services to private and corporate clients, wealthy individuals, companies, public and financial institutions. The activities are divided into different business lines: Retail & Private Banking, Corporate Banking, International Banking, Wealth Management, Insurance services, SME Banking and Leasing.[3] MauBank maintain a network of 19 branches, including one in Rodrigues island, the bank also provides basic banking services across the 102 Post offices operated by Mauritius Post Ltd.[4] MauBank is wholly owned by the Government of Mauritius, as at 2019 the government announced its intention of finding a strategic partner to expand the activities of the bank.[5] MauBank's strategic decisions are taken by its board of directors, headed by the chairman. Premchand Mungar serves as the chief executive officer.

History and ownership

The government of Mauritius established the Mauritius Post and Cooperative Bank (MPCB) Ltd in August 2003, following the merger of the New Co-operative Bank Ltd with the Post Office Savings Bank.[6] On 4 January 2016, the MPCB acquired the assets and liabilities of the National Commercial Bank (Ex-Bramer Banking Corporation). Subsequently, the MPCB changed its name to MauBank Ltd ("MauBank").[2] At 30 June 2016, the share capital of the Bank stood at Rs 3,270,858,232 represented by 3,401,813,502 ordinary shares. There are twelve (12) shareholders on the shares register with MauBank Holdings Ltd having 99.93% interest in the Bank, the remaining shares being held by 11 shareholders including public sector bodies and cooperative societies. MauBank Holdings Ltd is in turn 100% owned by the Government of Mauritius.[7]

eBanking services

In line with its green and digitization agenda, the bank adopted paperless account opening, e-statements, online financial calculators, robotic process automation in areas like credit scoring and loan processing. Customers receives instant SMS text messages when funds are debited or credited on their bank accounts. The cards services provided by the bank supports contactless payments using near-field communications. In addition to the internet banking facilities which allows users to transfer funds and manage their bank accounts, the bank was the first in Mauritius to offer online lending facilities known as MyLease.[8][9]

MauBank WithMe

MauBank WithMe is a freeware mobile banking app from MauBank.[10] The app is available on electronic devices such as smartphones, tablet computers, and personal computers. The app enables individuals to electronically transfer money from their bank account to another registered user's bank account using a mobile device, withdraw money from ATM's without card, manage their bank accounts and perform online transactions. In 2018, MauBank became the first bank in Mauritius to on-board customers through a mobile app.[8][11][12][13][14] The app use OCR technology to store and organize users' information from various documents such as IDs and proof of address.[15][16] The app also allows video call with the officers of the bank during office hours.[17][18] MauBank WithMe is available on the iOS App Store and Google Play Store.[19]

The bank won the Application Programming Interface (API) Led Innovations award and was the finalist for Emerging Technology Led Innovations at the Infosys Finacle Client Innovation Awards in 2019.[20]

Features

The updated version of the app was launched on 27 September 2018, the main features of the app are as follows:[21][22]

View account details and transactions

Pay and Transfer Funds

Credit Card

Open a new Bank account

Authenticate using fingerprint or Face ID

Manage services

Branches

The bank maintains its headquarters at the Ebene CyberCity, Mauritius. The bank provides basic banking services across the 102 post offices network of the Mauritius Post Ltd which are open on Saturdays.[23] MauBank also maintain a network of local branches, including one in Rodrigues island as listed below.

Branch Address
Chemin Grenier (SME branch) Royal Road, Chemin Grenier
Curepipe (SME branch) Royal Road, Curepipe
Ebene Ground Floor, Bramer House, Ebene CyberCity
Flacq (SME branch) Flacq Shopping Mall, Boulet Rouge, Flacq
Goodlands Royal Road, Goodlands
Grand Bay Richmond Hill Complex, Grand Bay
Lallmatie Corner Tagore and Royal Road, Lallmatie
Mahebourg (SME branch) Corner Delices and Mariannes Streets, Mahebourg
Pope Hennessy Port Louis (SME branch) Pope Hennessy Street Port Louis
Place D'Armes, Port Louis 1, Queen Street Place D'Armes, Port Louis
Quatre-Bornes (SME branch) St Jean Road, Quatre Bornes
Riviere Du Rempart (SME branch) Riverside Shopping Complex,
Royal Road Riviere Du Rempart
Rose Belle (SME branch) Royal Road, Bahamia Rose Belle
Rose Hill Royal Road, Rose Hill
Saint Pierre (SME branch) Kendra Commercial Centre, Saint Pierre
Terre Rouge Royal Road, Le Hochet, Terre Rouge
Triolet (SME branch) Royal Road, Triolet
Vacoas Intendence Avenue, Vacoas
Rodrigues (SME branch) Rue Max Lucchesi, Port Mathurin, Rodrigues

See also

References

  1. ^ Emilien, Shelby (4 January 2016). "MauBank: la troisième plus grande banque du pays est née". L'Express. Retrieved 22 July 2018. CS1 maint: discouraged parameter (link)
  2. ^ a b "Company Overview". www.maubank.mu. MauBank Ltd. Retrieved 22 July 2018. CS1 maint: discouraged parameter (link)
  3. ^ Emilien, Shelby (21 March 2018). "PME: 336 entreprises bénéficiaires du SME Development Scheme". L'Express. Retrieved 22 July 2018. CS1 maint: discouraged parameter (link)
  4. ^ "Post Offices with MauBank services". Retrieved 2019-07-21.
  5. ^ "PARLIAMENTARY DEBATES (HANSARD) (UNREVISED) FIRST SESSION TUESDAY 09 JULY 2019" (PDF). National Assembly of Mauritius. Retrieved 2019-07-20.
  6. ^ "Mauritius Post and Cooperative Bank Ltd". www.mba.mu. Mauritius Bankers Association. Retrieved 22 July 2018. CS1 maint: discouraged parameter (link)
  7. ^ "MauBank Ltd - Financial Statement 30 June 2016" (PDF). www.maubank.mu. MauBank Ltd. Retrieved 22 July 2018. CS1 maint: discouraged parameter (link)
  8. ^ a b "Application Mobile: La MauBank lance WithMe". Le Mauricien. 10 November 2018. Retrieved 23 February 2020.
  9. ^ "Achat de voitures : la MauBank lance son application en ligne pour faciliter le leasing". Le Défi Media Group. 9 November 2018. Retrieved 23 February 2020.
  10. ^ "My.t money caracole en tête des classements des applications mobile". Inside News. 1 September 2019. Retrieved 2020-02-23.
  11. ^ "Fintech: Fusion of finance and new technology drives digital success". The Japan Times. 29 August 2019. Retrieved 23 February 2020.
  12. ^ "La MauBank lance son application mobile". Le Défi Media Group. 10 November 2018. Retrieved 24 February 2020.
  13. ^ "Innovation : MauBank lance sa nouvelle application mobile WithMe". Le Défi Media Group. Retrieved 24 February 2020.
  14. ^ "Sudheer Prabhu, Chief Information and Digital Officer, Maubank: "We are swiftly changing our strategies"". Investors Mag. 18 June 2019. Retrieved 24 February 2020.
  15. ^ "MauBank's digital transformation". Africa Business Chief. 16 October 2018. Retrieved 23 February 2020.
  16. ^ "Chief Information and Digital Officer Sudheer Prabhu is the man taking MauBank's digital transformation strategy forward…". Gigabitmagazine. 10 November 2018. Retrieved 23 February 2020.
  17. ^ "WithMe, la nouvelle application mobile de MauBank". ict.io. 13 November 2018. Retrieved 24 February 2020.
  18. ^ "MauBank Ltd : arrêt temporaire sur l'application mobile MauBank WithMe et ATMs". Maurice Actu. 6 March 2019. Retrieved 24 February 2020.
  19. ^ "La MauBank lance l'application mobile MauBankWithMe". ION News. 7 November 2018. Retrieved 24 February 2020.
  20. ^ "Infosys Awards : la MauBank lauréate dans la catégorie « API Innovations » destinée aux clients". Le Mauricien. 18 April 2019. Retrieved 23 February 2020.
  21. ^ "MauBank WithMe". MauBank. Retrieved 2020-02-23.
  22. ^ "MauBank WithMe". Google Play. Retrieved 23 February 2020.
  23. ^ "Secteur bancaire: Mauritius Post et MauBank s'associent pour créer un pôle financier". L'Express (Mauritius). 7 September 2018. Retrieved 2 May 2020.