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((Short description|Point of access for government programs))
((distinguish|Public Services and Procurement Canada))
((More citations needed|date=July 2022))
((Infobox government agency
| agency_name     = Service Canada
| nativename      = 
| type            = Program
| seal            = 
| seal_width      = 
| seal_caption    = 
| logo            = Service Canada Logo.svg
| logo_width      = 150pp
| formed          = ((Start date|2005|09|14||))
| preceding2      = 
| jurisdiction    = 
| headquarters    = 
| employees       = 
| budget          = 
| minister1_name  = [[Hon.]] [[Jenna Sudds]]
| minister1_pfo   = [[Minister of Families, Children and Social Development]]
| minister2_name  = [[Hon.]] [[Terry Beech]]
| minister2_pfo   = Minister of Citizens Services
| chief1_name     = Lori MacDonald
| chief1_position = Senior Associate Deputy Minister & Chief Operating Officer
| chief2_name     = 
| chief2_position = 
| chief3_name     = 
| chief3_position = 
| chief4_name     = 
| chief4_position = 
| chief5_name     = 
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| chief7_name     = 
| chief7_position = 
| chief8_name     = 
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| chief9_name     = 
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| parent_department = [[Employment and Social Development Canada]]
| website         = ((URL|http://ServiceCanada.gc.ca/))
))

'''Service Canada''' is the program operated by [[Employment and Social Development Canada]] to serve as a single-point of access for the [[Government of Canada]]'s largest and most heavily used programs, such as the [[social insurance number]], the [[Employment Insurance]] program, the [[Old Age Security]] program and the [[Canada Pension Plan]].<ref>((Cite web|url=https://www.canada.ca/en/employment-social-development/corporate/reports/departmental-plan/2019-2020/plans.html|title=Plans at a glance and Operating Context|last=Canada|first=Employment and Social Development|date=2019-04-11|website=aem|access-date=2020-03-01))</ref> Service Canada centres also accept applications for [[Canadian passport]]s.

== History ==
[[File:MalvernServiceCanada.jpg|thumb|left|Service Canada in [[Malvern Town Centre]] in Toronto]]
[[File:ServiceCanadaMarkham2.jpg|thumb|left|Service Canada in Markham]]
Service Canada officially began operations on September 14, 2005 with a mandate to provide a single point of access to a range of government services and benefits either in person, by phone, by internet, or by mail. Service Canada's origins, however, date back to 1998 when the Government of Canada began developing an integrated citizen-centred service strategy based on detailed surveys of citizens' needs and expectations.<ref>[http://www.tbs-sct.gc.ca/report/res_can/rc_e.asp Results for Canadians: A Management Framework for the Government of Canada – Part 1 of 3<!-- Bot generated title -->]</ref>

As of May 2007, Service Canada has partnered with over 14 other departments and agencies to provide access to more than 50 government programs and services. It also had established close to 500 points of service across Canada – many of which are outreach and mobile offices designed to deliver programs and services into rural and remote areas.

[[File:VernonServiceCanada2019.jpg|thumb|Service Canada in [[Vernon, British Columbia|Vernon, BC]]]]

== Description ==

Similar initiatives to Service Canada have been established in many [[Canadian provinces]] and jurisdictions across Canada, such as [[Service New Brunswick]] (SNB), and [[ServiceOntario]]. The goal of delivering citizen-centred service has also been embraced by most developed countries around the world for several years – with Canada consistently ranked as a leader in the field by [[consulting firm]]s such as [[Accenture]].((cn|date=May 2020))

Service Canada is currently a part of the Employment and Social Development Canada. The department is the Government of Canada's major provider of social programs, services and benefits, and is a key player in the development of the full range of social policies at the [[Government of Canada|federal]] level.

The current Minister responsible for Service Canada is [[Karina Gould]], in the Families, Children and Social Development portfolio, with Lori MacDonald serving as the senior associate deputy minister and chief operating officer.<ref>((Cite web|url=https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html|title=Service Canada|last=Canada|first=Employment and Social Development|date=2016-01-22|website=aem|access-date=2020-03-01))</ref>

Service Canada announced in fall 2005 that it was subcontracting some of its service delivery to SNB, the first public sector multi-service agency in Canada; this is believed to be a precedent whereby a provincial agency was contracted to deliver a federal service.

Service Canada is a sponsor of Women in Science and Engineering Newfoundland and Labrador (WISE NL).

==References==
((reflist))

==External links==
*((official website|http://www.servicecanada.gc.ca/))
((Government Departments of Canada))
((Canada topic|Service))

((authority control))

[[Category:Government agencies established in 2005]]
[[Category:Employment and Social Development Canada]]
[[Category:Federal departments and agencies of Canada]]
[[Category:Government services portals]]
[[Category:2005 establishments in Canada]]

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Return to Service Canada.

Retrieved from "https://en.wikipedia.org/wiki/Service_Canada"