Structural capital is one of the three primary components of intellectual capital, and consists of the supportive infrastructure, processes, and databases of the organisation that enable human capital to function.[1] Structural capital is owned by an organization and remains with an organization even when people leave. It includes: capabilities, routines, methods, procedures and methodologies embedded in organisation.[2]

Structural capital is the supportive non-physical infrastructure that enables human capital to function.

There are three subcomponents that comprise structural capital:[3][4]

Organizational capital includes the organization philosophy and systems for leveraging the organization’s capability.

Process capital[5] includes the techniques, procedures, and programs that implement and enhance the delivery of goods and services.

Innovation capital[6] includes intellectual property and certain other intangible assets. Intellectual property includes protected commercial rights such as patents, copyrights and trademarks. Intangible assets are all of the other talents and theory by which an organization is run.[7]

See also


  1. ^ Maddocks, J. & Beaney, M. 2002. See the invisible and intangible. Knowledge Management, March, 16-17.
  2. ^ Khavandkar, Ehsan; Theodorakopoulos, Nick; Hart, Mark; Preston, Jude (2016). "Leading the Diffusion of Intellectual Capital Management Practices in Science Parks". Human Resource Management, Innovation and Performance (PDF). pp. 213–231. doi:10.1057/9781137465191_14. ISBN 978-1-349-56307-4. S2CID 55619748.
  3. ^ Roos, J., Roos, G., Dragonetti, N. C., & Edvinsson, L. (1997). Intellectual capital. Macmillan Business.
  4. ^ "Social capital, intellectual capital and the organizational advantage" (PDF). Archived from the original (PDF) on 2013-01-23. Retrieved 2019-10-23.
  5. ^ Brenner, Markus; Coners, André (2010). Process Capital as Strategic Success Factor: The Lufthansa Example. Handbook on Business Process Management 2. pp. 57–72. doi:10.1007/978-3-642-01982-1_3. ISBN 978-3-642-01981-4.
  6. ^ Chen, Jin; Zhu, Zhaohui; Yuan Xie, Hong (2004). "Measuring intellectual capital: a new model and empirical study". Journal of Intellectual Capital. 5 (1): 195–212. doi:10.1108/14691930410513003.
  7. ^ Edvinsson, L (1997). "Developing intellectual capital at Skandia". Long Range Planning. 30 (3): 366–373. doi:10.1016/s0024-6301(97)90248-x.