The Passage, founded in 1980, runs London's largest voluntary sector day centre for homeless and vulnerable people helping over 200 people every day to access diverse services, including primary services (showers, access to clothes, etc.), housing and welfare advice, health services and employment and training services. The Passage have a supporting team of Street Link workers who make contact with those sleeping rough to see what can be done to help and have been running a 48-bed hostel, Passage House, since 1 March 2000. The Passage also run Montfort House, which contains 16 self-contained studio flats with on-site staff support for those preparing for independent living.

The Passage has been supported by numerous organisations and individuals including Cherie Blair, Sir Stuart Rose,^[2] Marks & Spencer, and Hard Rock Café.

The Passage became the first charity organization that Prince William visited with his mom, Princess Diana in 1993. Since then, he has made numerous public and private trips to the organisation.^[3][4] On February 13, 2019, Prince William became the patron of the organization^[5][6] At the end of 2023, he visited The Passage to help volunteers serve lunch at their client party.^[7]

In 2023, The Passage opened a homeless center in collaboration with Bentley House, providing support to 225 individuals facing homelessness. Passage House features 37 en-suite units and delivers a rapid-response service for those newly experiencing homelessness, with the goal of preventing individuals from getting trapped in a street-based lifestyle^[8][9]

By 2021, the Passage has helped more than 135,000 people in crisis.^[4] The Passage operates a resource center in Victoria, along with residential and resettlement projects, outreach and health services, homelessness prevention initiatives, and an innovative modern slavery referral program.^[4] It serves more than 150 lunches every day to those in need.^[5]

For their 30th anniversary, The Passage and 85FOUR created an exhibition, THIRTY by THIRTY.^[10] The exhibition showcases 30 subjects such as Cherie Blair, Rory Bremner, Sir Stuart Rose, John Varley, Housing Minister Grant Shapps and Archbishop Vincent Nichols just to name a few – as well as a number of clients The Passage has helped to turn their lives around, colleagues, volunteers and supporters.^[11] 30 different photographers including Bob Wheeler, Alan Mahon, Paul Wenham-Clarke and Tom Hunter took images.