 | |
| Company type | Limited Company |
|---|---|
| Industry | Utilities, call centers |
| Founded | 1996 |
| Headquarters | London, UK |
Key people | Andrew Jornod, CEO, Vertex North America (Utilities) |
| Products | Business Process Outsourcing, Customer Management Outsourcing |
Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.[1][2] Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.[3] In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital, GenNx360, Knox Lawrence International) for £217m.[4]
Vertex services include: