Type of site | Public |
---|---|
Available in | English, Multi-language |
Traded as | Nasdaq: WKME |
Headquarters | 71 Stevenson Street, Floor 20[1] San Francisco, California, U.S. |
Key people | Dan Adika (CEO) Rafael Sweary (President) Hagit Inon (Interim CFO) |
Industry | SaaS, software, no-code development platform, artificial intelligence, Business process automation |
Products | WalkMe Digital Adoption Platform (DAP) |
Revenue | $245 million (2022)[2] |
Employees | 1,100 |
Subsidiaries | Abbi, Jaco, DeepUI, Zest |
URL | www |
Launched | April 2012 |
WalkMe is an American multinational software-as-a-service (SaaS) company, with headquarters in San Francisco, California.[3][4][5] Its Digital Adoption Platform (DAP) was recognized in Everest Group's PEAK Matrix Assessment of DAP vendors as the leading DAP product.[6] Alongside its headquarters in San Francisco, the company has offices in Raleigh, North Carolina; Tel Aviv, Israel, and a global footprint including the United Kingdom, Australia, and Japan.[7]
WalkMe has more than 2,000 corporate customers[8] and has been recognized on the Forbes Cloud 100 for five consecutive years.[9] As of December 2019, WalkMe has raised more than US$307 million in venture capital funding and is valued at US$2 billion, making it a unicorn company.[10]
The company's initial public offering (IPO) took place on June 16, 2021, and resulted in a valuation of US$2.56 billion.[11]
WalkMe Inc. was founded in 2011 by Dan Adika, Rafael Sweary, Eyal Cohen and Yuval Shalom Ozanna. In April 2012, they launched the product WalkMe.[4][12] In 2017, WalkMe acquired mobile A/B testing and app engagement platform Abbi,[13] and analytics startup Jaco.[14] User interface artificial intelligence company DeepUI.ai was acquired in June 2018,[15] and information enablement tool Zest was acquired in 2021.[16]
WalkMe's Digital Adoption Platform (DAP) is a code-free digital adoption platform which provides product managers and application owners with software and feature adoption tools, as well as change management solutions for web, desktop, and mobile applications. The platform is divided into content creation and design sections for building, managing, and publishing content on top of mobile, web, and desktop applications, as well as data and analytics components to assess user experiences and adoption of software.[17][18] The solutions offered in the product culminate in 4 major categories:
Within applications and websites, the WalkMe builder can create guided walkthroughs which contextually appear to the user as they navigate throughout a given platform.[18][19]
The engagement tools include various methods of notifying users within websites and applications about the steps they need to take or have missed.[20]
WalkMe Insights provides business executives visibility across their applications and shows where processes need to be changed to improve user efficiency[21]
WalkMe's platform provides system owners with no-code tools by which they can build automated processes, as well as an ActionBot.[27]
In April 2020, WalkMe and Microsoft announced a partnership in which WalkMe's DAP is embedded in Microsoft Dynamics 365 for customers and partners.[28]
In May 2020, Andrew Casey was appointed as the company's first Chief Financial Officer (CFO). Casey, who was previously with ServiceNow, joined WalkMe with 29 years of experience in corporate and operational finance for both private and publicly traded companies.[29]
In October 2020, WalkMe launched its Digital Adoption Institute to the public, including a scholarship to those unemployed and on furlough by upskilling them in digital adoption.[30]
WalkMe has raised US$307.5 million in nine rounds of funding. The company was valued at US$2 billion after its Series G round in December 2019.[10]