The legend of the young editor heroically plugging the dike during a rising tide of COI articles which would otherwise flood Wikipedia. The unintended consequence is increasing the buildup. Who will relieve them from the pressure building up even faster?

No one in the community wants Wikipedia to be, sort of, abandoned to the shills. So we've got a lot of work to do.

— Jimbo Wales, "BBC Newsnight, October 6, 2015"[1]

When a paid editor creates an article, should a volunteer fix it? If they do, the customer is rewarded with a buy one, get one free (BOGOF) editor offer. That is a service equivalent of the product sales promotion buy one, get one free (BOGOF). In the product sales promotion, the customer is rewarded with one identical free product. On Wikipedia, several good-faith editors are likely to help editing, normally at a higher standard than the paid editor. It's likely to be buy one (bad editor), get one (good team) free. Volunteers are subsidising the market. This increased supply drives down demand for quality paid editors, increasing demand for unscrupulous, low quality and poorly paid editors, at the cost of diverting the finite supply of quality volunteer editors, all based on market demand.

Paid and more generally COI editors are a systemic bias. Cleaning up after them externalises the cost, allows the articles to remain and does nothing to address the systemic bias. In fact, due to the finite volunteer resource, it not only increases coverage on topics that have been edited for pay but also decreases coverage of other topics, multiplying the systemic bias. Time spent salvaging a paid promotion is time not spent writing something else voluntarily.

Opinions for dealing with promotional articles created by undisclosed paid editors can polarise into two views being expressed in deletion discussions. They may be seen in terms of competing freedoms:

View Action Editor Cost Reader Systemic bias Cycle Consequence
Subsidise bias Rescue Freedom to improve any article Externality Freedom to read article Multiplied Vicious circle Tragedy of the commons
Internalise bias WP:TNT,
WP:Drafts,
WP:Userify,
WP:AFC
Freedom from having to Internality Freedom from systemic bias Decreased Virtuous circle Internalizing the externality

Hardin stated in his analysis of the tragedy of the commons that:

Freedom in a commons brings ruin to all.

— Garrett Hardin, "The Tragedy of the Commons", Hardin (1968)[2]

Internalizing the externality is one possible solution.

Subsidise bias[edit]

Let's keep the cute baby...even if we drain the bathwater.

Deleting these articles doesn't lessen their incoming flow. Persistent COI editors are unlikely to get discouraged by deletion. Editors can make the best of the situation by supporting deletion of non-notable topics and exercise their freedom to improve notable topics. Can't beat them, fix them.[3]

There are far too many COI editors writing promotional articles such that it is unlikely that deleting promotional articles will stem the flow of promotional articles being written. Editors choose to rescue promotional articles on notable topics because they think they ought to be covered in the encyclopedia.

Internalise bias[edit]

WP:TNT made this safe.[4]

Considering WP:NOTSPAM, rewriting the spammers' biographies for them hours after they are nominated for deletion is counterproductive.[5] The BURDEN should be on the creator. Volunteer editors should have to mop up at little as possible, and not be put in a position to labour over long-winded deletion or invest time fixing when an article is promotion or anything is undisclosed.

Nominating promotional articles not primarily on the basis of notability, but of verified promotionalism. We can delete for any good reason, and at this time it's promotionalism which is the hazard, and there's only one way to discourage it. Our volunteers fixing the articles for the paid editors is counterproductive.

Purely promotional and obviously a case of someone 'mistakenly' believing that Wikipedia is another LinkedIn, not understanding the difference between an encyclopedia and a professional network service or a yellow pages. Wikipedia cannot be allowed to be used for profit in this way at the abuse of the voluntary unpaid time that dedicated users spend building this encyclopedia which in spite of some biographies and articles about some companies, was never intended to be an additional business networking platform. Whether the text itself sounds promotional or not, the article is an advert and a plethora of sources has never been an automatic assumption of notability.[6]

Articles shouldn't be a way for paid actors to start a crummy PR fluff piece and have volunteers finish it in order to promote a company and/or its execs. It just takes time away from adding WP content.[7]

DGG says it best, "Lack of notability is not the only reason for deletion. Borderline notability combined with clear promotionalism is an equally good reason."[8]

Wikipedia:Notability, the guideline which the GNG is a part of, also requires for the presumption of inclusion that in addition to meeting the GNG a subject must not be excluded by the policy Wikipedia:What Wikipedia is not.

Type

Promotional articles may be deleted for promotionalism WP:DEL4 / WP:DEL14, even if they are borderline notable. There may also be legal issues hanging over content edited by a contractor, for example the copyright of text given to them by their client may reside with the client not the editor, needing WP:ORTS which won't have happened when undisclosed. That's WP:DEL2. After those considerations, if clearly notable, editors have the option to choose to rescue, or recreate later:

Type Not promotion Promotion
Notable  Keep  Rewrite or ☒N Delete WP:DEL4 / WP:DEL14
Borderline notable  Keep or ☒N Delete WP:DEL8 ☒N Delete WP:DEL4 / WP:DEL14
Non-notable ☒N Delete WP:DEL8 ☒N Delete WP:DEL8 / WP:DEL4 / WP:DEL14

Scale

Articles should be dealt with one at a time.

[edit]

Industrial wastewater treatment – an unusual volunteering opportunity. The WP:BURDEN should be on the polluter.
Volunteers cleaning up after an industrial accident. That works as an exception, rather than the rule.

Main page: WP:VOLUNTEER

There are challenges when teams comprise paid workers and volunteers. Volunteering should be enjoyable, it's voluntary. There may be competing freedoms. Volunteers predominantly work on their own terms. There may be a wide range of views about paid editing. Paid workers may have deadlines, outcomes and payment dates.

Market forces

There are competing forces here. We want good content, we want less mopping. A problem with BOGOF editing is it increases the number of editors to work on that topic, and the quality/value of them. It increases supply. With the rules currently stated for editors, we have the inverse of how voluntary organisations run: Volunteers with responsibilities, and staff (undisclosed paid editors) with none. Rewriting bad paid content with good volunteer content is the equivalent of hiring a BOGOF editor. We're subsidising the market. This is not sustainable. Dare to say it, WP:IAR.[11]

Setup editors for success

The underlying problem is we currently set up paid editors and clients for short-term success:

In that partial vacuum, undisclosed under-the-radar editing may result in long-term failure (of reputation for the customer and editor - see Streisand effect). BOGOF provides an alternative that they can hire anyone and get a BOGOF good article. We shouldn't ask volunteers to subsidise the market. Can we delete promo articles before the editor gets paid, or raise the bar somehow? e.g. Circle AfD.

Consensus

If the subject is worthy we should include it. Borderline cases, COI, TOOSOON and DEADLINE apply. It could be argued that there's competing disruptive forces here, but let's be clear and agree on one thing: WP is not a promo platform and there's no place for undisclosed COI / undisclosed paid editing. That's the disruption. Mopping up after isn't, whichever form that may take.

See also[edit]

References[edit]

  1. ^ BBC Newsnight, October 6, 2015
  2. ^ Hardin, G (1968). "The Tragedy of the Commons". Science. 162 (3859): 1243–1248. Bibcode:1968Sci...162.1243H. doi:10.1126/science.162.3859.1243. PMID 5699198. S2CID 8757756.
  3. ^ in contrast to "if you can't beat them, join them"
  4. ^ "Woronora Dam - NSW Environment & Heritage". www.environment.nsw.gov.au. 22 October 2019.
  5. ^ a b Source: Brianhe, User talk:Cunard
  6. ^ Source: Kudpung, Circle AfD
  7. ^ Source: Brianhe, Circle AfD
  8. ^ Source: DGG, The Next Internet Millionaire AfD
  9. ^ WP:COIN#Tony Ahn PR/Reputation Management
  10. ^ "Wiki-PR homepage". Wiki-PR. Archived from the original on October 20, 2013. Retrieved 2013-10-19.
  11. ^ Source: Widefox, The Next Internet Millionaire AfD

External links[edit]