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Developer(s)Meta Platforms
Initial release2018
TypeCollaborative software

Workplace is an online collaborative software tool developed by Meta Platforms. It facilitates online group work, instant messaging, video conferencing, and news sharing.


Workplace was first announced on January 14, 2015.[1] It launched in beta as Facebook at Work before officially launching in October 2016.[2][better source needed] In 2018, Safety Check for Workplace was launched. Free accounts were discontinued in February 2021.[citation needed]

Workplace and Facebook

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While Workplace accounts are set up and run separately[3] from Facebook accounts, Workplace uses much of the underlying technology that powers Facebook.

Data Centers

Workplace data is stored across 12 Facebook-owned and operated data centers.[4]


Workplace benefits from Facebook's AI research.[5][6] Workplace uses machine learning to sort the most relevant information in the news feed and make intelligent recommendations while 'downranking' less valuable information.[7]

Safety Check for Workplace

In October 2018, Workplace announced the launch[8] of Safety Check. Originally developed by Facebook engineers after the 2011 Japanese tsunami, Safety Check for Workplace allows organizations to identify employees who may be affected by a crisis and send and monitor responses. Safety Check has been used by Delta Air Lines (during Hurricane Florence and the Hokkaido earthquake).[citation needed]


Workplace has an aggregated rating of 4 stars from 1,379 reviews on G2,[9] and an aggregated rating of 4 stars from 103 reviews on Gartner PeerInsights.[10]

User's have praised Workplace a tool for internal communication[11] and collaboration, but critics have noted that it lacks some project management functionality.[12]

Customers and Features

Workplace is used by over 30,000 organizations. As of May 2021, there are 7 million paying users,[13] but the total number of users, both paid and unpaid, hasn't been disclosed.


Integrations are available with popular SaaS tools like Jira, Sharepoint, ServiceNow, Adobe Sign, SurveyMonkey, Google Drive, Zoom and Dropbox.[14]

Workplace for Good

Workplace for Good was launched in June 2018 to provide a free version of Workplace for registered non-profits and staff of educational institutions.

See also


  1. ^ Alba, Davey (Jan 14, 2015). "'Facebook at Work' Launches So You Can Never Not Be on Facebook". Wired. Retrieved Jul 25, 2019 – via
  2. ^ "RBS becomes first bank in the world to launch Facebook At Work". Retrieved Jul 25, 2019.
  3. ^ "How do I unlink my personal and work accounts?". Workplace from Meta. Retrieved Jul 25, 2019.
  4. ^ "Facebook Accelerates its Data Center Expansion". Mar 19, 2018. Retrieved Jul 25, 2019.
  5. ^ Levy, Steven (Feb 23, 2017). "Inside Facebook's AI Machine | Backchannel". Wired. Retrieved Jul 25, 2019 – via
  6. ^ Shead, Sam. "Facebook Plans To Double Size Of AI Research Unit By 2020". Forbes. Retrieved Jul 25, 2019.
  7. ^ "How using AI is making work more meaningful – Workplace Stories". 2018-12-18. Archived from the original on 2018-12-18. Retrieved 2020-07-31.
  8. ^ "Bringing Safety Check to Workplace on mobile and desktop – Workplace Stories". October 9, 2018. Archived from the original on 2018-10-09.
  9. ^ "Workplace by Facebook Reviews 2019: Details, Pricing, & Features". G2. Retrieved November 11, 2019.
  10. ^ Inc, Gartner. "Workplace by Facebook Enterprise IT Software Reviews | Gartner Peer Insights". Gartner. Retrieved Jul 25, 2019.[dead link]
  11. ^ "Workplace by Facebook". PCMag UK. Dec 12, 2017. Retrieved Jul 25, 2019.
  12. ^ "Our Agency Tried Workplace by Facebook and Here's How it Went". Approach Marketing. Retrieved Jul 25, 2019.
  13. ^ Dignan, Larry. "Workplace by Facebook passes 5 million paid users, launches Workplace Rooms, video conferencing enhancements". ZDNet. Retrieved 2020-07-18.
  14. ^ "16 Best Time Management Apps to Skyrocket Productivity in 2019". Biz 3.0. 2019-06-02. Retrieved 2019-07-30.