I try to remember not to feed the trolls. I also keep the following queries and advice in mind as I work here at the various parts of Wikipedia:

--> Working on Wikipedia
The Four-way test from Rotary International

• Is it the truth?
• Is it fair to all concerned?
• Will it build goodwill and better relationships?
• Will it be beneficial to all concerned?

--> Working with Wikipedians
Queries from the Religious Society of Friends

• Do I approach others with respect and concern?
• Am I concerned with community and its needs?
• Am I an agent for tolerance and acceptance?
• Can I forgive others easily?
• Is there harmony between what I believe and how I act?

--> Working through Conflict
Some suggestions from Larry_Sanger on what Wikipedians should do:

• Be open and warmly welcoming, not insular,
• Be focused singlemindedly on writing an encyclopedia, not on Usenet-style debate,
• Recognize and praise the best work, work that is detailed, factual, well-informed, and well-referenced,
• Work to understand what neutrality requires and why it is so essential to and good for this project,
• Treat your fellow productive, well-meaning members of Wikipedia with respect and good will,
• Attract and honor good people who know a lot and can write about it well, and
• Show the door to trolls, vandals, and wiki-anarchists, who if permitted would waste your time and create a poisonous atmosphere here.

--> An outline for a Wikicovenant from Kingturtle:

• Make others feel welcome (even longtime participants; even those you dislike)
• Create and continue a friendly environment
• Turn the other cheek (which includes walking away from potential edit wars)
• Give praise, especially to those you don't know (most people like to know they are wanted and appreciated)
• Forgive

See also:

• Conflict pages at Meatball
• Flame wars
• How to spot a troll
• What is a troll?
• Why are trolls trolls?
• en:Internet trolls

--> Words of Wikiwisdom

• Be bold in using non-sysop powers. Be timid in using sysop powers. Be bold when you anticipate no objections. Be timid when objections have already been expressed. -- Martin
• ...being an administrator places a very heavy burden of responsibility. Administrators become the brunt of all the misguided antagonism from disgruntled and problem users, and yet must always act with the utmost dignity and level-headedness. -- Mark Ryan
• ...plus almost all actions are reversible -- unlike military force. There's no "Votes for unbombing" -- me on why there isn't a "Wikijunta"
• One doesn't fight a troll. Reverse troll. Take a troll and transmute it into something positive to say about the world. Over and over again. Without falter, without anger. If it isn't a troll, then you win. If it is a troll, you win. It isn't an easy solution, but it is the easiest. Maybe instead of being an emotional cost, it will turn into a source of emotional energy. Especially if we remember that we don't have to reply right away. The faster we reply the more emotionally charged the place is. Glaciality. -- my Go-King
• We quiet our conscience from being responsible for the death of millions of innocent, beautiful creatures by ridiculing the ones who have managed to overcome the same primitive desires. -- Xirzon speaks about vegetarians.

--> Words of unWikiwisdom

• Romanians may accept unspeakable suffering, but they will never accept unjustice ! -- Irismeister
• All sysops can communicate with each other using a back channel consisting of an unrelated web page and encrypted, predefined signals. -- Plautus satire
• On Wikipedia, there is a giant conspiracy attempting to have articles agree with reality. -- Plautus satire
• Lying is lying is lying is lying. -- Bird
• It's obvious that your only goal is a massive edit/revert war, an armaggedon-like contest of egos that ultimately creates a firestorm. -- Mike Church after he lists me on Vandalism in progress -- a first for me!

Peace,
Brian