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Amwell | |
Company type | Public |
Industry | Healthcare |
Founded | June 2006 | (as American Well)
Founders | Ido Schoenberg (President and CEO)[1] Roy Schoenberg (Chairman and CEO)[2] |
Headquarters | 75 State Street, Boston, Massachusetts, U.S. |
Area served | United States |
Key people | Muneer Satter, investor |
Services | Mobile and web patient-to-physician teleconferencing |
Revenue | US$ 245.3 Mio. (2020)[3] |
Number of employees | 812 (2021)[4] |
Website | amwell |
American Well Corporation, doing business as Amwell, is a telemedicine company based in Boston, Massachusetts, that connects patients with doctors over secure video.[5] Amwell sells its platform as a subscription service to healthcare providers to put their medical professionals online and its proprietary software development kits,[6] APIs, and system integrations enable clients to embed telehealth into existing workflows utilized by providers and patients.[7]
Amwell has roughly 800 employees[8] and has raised more than $500 million from investors,[9] including Anthem, Philips, Allianz and Teva Pharmaceuticals, with the goal of connecting patients to healthcare providers remotely.
The company operates in all 50 United States and works with 55 health plans, which support over 36,000 employers and collectively represent more than 80 million covered lives, as well as 240 of the nation's largest health systems, encompassing more than 2,000 hospitals.[10] In 2020, over 40,000 providers were using the Amwell Platform.[11]
American Well was rebranded to Amwell on March 9, 2020.[12]
In March 2023, Amwell added a cardiometabolic program to its offerings through its partnership with digital chronic condition management platform DarioHealth. With the partnership, Amwell patients can be referred to the program for chronic conditions like diabetes, high blood pressure and weight management.[13]
Amwell was founded by brothers Drs. Ido and Roy Schoenberg in 2006.[14][15][16]
The brothers grew up in a village outside Jerusalem and both attended medical school in Israel. Roy completed his mandatory military service as a doctor, while Ido served in the military prior to his studies.[17]
In 1996, Ido and his wife Phyllis Gotlib founded medical software maker iMDsoft.[18] Roy founded healthcare management software firm CareKey and brought Ido on board as CEO.[19] After selling CareKey to TriZetto Group in 2005,[20] Ido and Roy decided to started working on Amwell, basing the company out of Boston.
The company offers 24-hour teleconference access to licensed and credentialed physicians.[21] It sells its platform as a subscription service to healthcare providers to put their medical professionals online and helps clients white-label and embed telehealth within their existing healthcare offerings[22] for their patients and members.
Amwell enables care delivery across the healthcare continuum – from primary care[23] and urgent care[24] to high acuity specialty consults[25] and telepsychiatry.[26]
The platform can be fully embedded into clients’ portals and provider workflows. Providers can launch telehealth directly from their native Electronic Health Records (EHRs) with seamless integration to their payer eligibility and claims systems.[27]
Providers, patients and members can access this care through a variety of platforms, including mobile, web, phone and proprietary kiosks[28] and carts that support multi-way video, phone or secure messaging interactions.
The Amwell Medical Group is a nationwide physician owned and operated medical practice that provides telehealth care exclusively on Amwell platforms.[29]
The Amwell app is the direct-to-consumer telehealth platform of Amwell. The app connects people with doctors over secure video, without the need for an appointment. In 2014, Amwell passed the 1 million downloads mark and was called the most popular telehealth app of the year by App Annie, a mobile analytics firm.[30] In March 2015, Amwell earned the American Telemedicine Association's first Accreditation for online patient consults.[31]
Amwell has an international presence through a partnership with Meuhedet, the third-largest health maintenance organization in Israel, which leverages the Amwell Platform.[32]