|Address||Operations and Communications Centre, Jubilee House, Falconers Chase, Wymondham, Norfolk, NR18 0WW|
|Annual calls||7,285 incidents|
|Annual budget||£27.7 million|
|Chief Fire Officer||Tim Edwards (interim)|
|Facilities and equipment|
Norfolk Fire and Rescue Service (NFRS) is the statutory fire and rescue service for the county of Norfolk in the east of England. The county consists of around 870,100 people and 2,074 square miles (5,370 km2).
The headquarters of Norfolk Fire and Rescue Service is Jubilee House, Falconers Chase, Wymondham, Norfolk. The former headquarters, Whitegates, was commandeered for use by the National Fire Service during the Second World War and was eventually purchased by Norfolk County Council in 1950. The building was built as a family home in the late eighteenth century and has had various owners over the years. New building at the rear of the original house in recent times has replaced the coach house and stables of earlier times.
In 2018/2019, every fire and rescue service in England and Wales was subjected to a statutory inspection by Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HIMCFRS). The inspection investigated how well the service performs in each of three areas. On a scale of outstanding, good, requires improvement and inadequate, Norfolk Fire and Rescue Service was rated as follows:
|Effectiveness||Requires improvement||How effective is the fire and rescue service at keeping people safe and secure from fire and other risks?|
|Efficiency||Requires improvement||How efficient is the fire and rescue service at keeping people safe and secure from fire and other risks?|
|People||Requires improvement||How well does the fire and rescue service look after its people?|
NFRS operates a range of firefighting appliances, which includes:
In 2014–15, NFRS attended 7,285 incidents where 749 people were rescued and 63 fatalities. Mainly consisting of 2,143 fires, 2,809 special services – road traffic collisions (RTC) and other – and 2,333 false alarms which required no further action. The service have noticed a reduction in the number of fires they attend, however an increasing response to RTC incidents on Norfolk's roads.