Bouygues Telecom
Company typeSubsidiary
Founded4 October 1994; 29 years ago (1994-10-04) (company foundation)
30 May 1996; 27 years ago (1996-05-30) (launch of mobile services)
Area served
Key people
Benoît Torloting (CEO)
Richard Viel (Chairman of the Board of Directors)
ServicesMobile network operator and Internet service provider
Revenue6.058 billion euros (2019)
379 million euros (2019)
OwnerBouygues (90.53%)
JCDecaux (9.47%)
Number of employees
8,937 (as of 2019)

Bouygues Telecom (French pronunciation: [bwiɡ telekɔm]) is a French mobile phone, Internet service provider and IPTV company, part of the Bouygues group. It is the third oldest mobile network operator in France, after Orange and SFR, and before Free Mobile, and provides 2G GSM, 3G UMTS, 4G LTE and 5G NR services. Its headquarters, designed by Arquitectonica and opened in 2011, is located at the border of Paris and Issy-les-Moulineaux near the River Seine.[1]


Branch office in Tours

Bouygues Telecom was authorised by the French government to build and operate France's third GSM mobile phone network on 4 December 1994, and commercially launched its network on 30 May 1996. To compensate for its initial weaker coverage in comparison to Orange and SFR, Bouygues Telecom developed several innovations:

By 2001, Bouygues Telecom's market share reached approximately 17%. In that same year, Bouygues Telecom negotiated with NTT DoCoMo regarding a potential partnership and the right to offer the latter's i-mode mobile internet service, which ultimately did not materialise.

In March 2005, the first DVB-H trials in France were carried out by Bouygues Telecom in cooperation with Orange and TPS. Bouygues Telecom subsequently launched EDGE on its mobile network in May 2005.

On 25 May 2009, Bouygues Telecom launched France's first converged quadruple play offer called "ideo", using a combined Internet modem and set-top box called Bbox. This idea was subsequently quickly copied by Orange, SFR and Free Mobile. On 22 October 2010, the Bbox offer was expanded to include fibre Internet in cooperation with Numericable.

On 18 July 2011, Bouygues Telecom launched its lower-cost flanker brand called B&YOU, offering postpaid plans online without fixed contracts.[3]

In January 2016, Bouygues Telecom were subject to negotiations regarding an acquisition from mobile carrier Orange,[4] which did not progress.[5]

In June 2020, Bouygues Telecom acquired Euro-Information Telecom, the MVNE for NRJ Mobile, Auchan Telecom, Cdiscount Mobile, CIC Mobile and Crédit Mutuel Mobile, and subsequently renamed the latter as Bouygues Telecom Business – Distribution in early-2021.[6][7]

Legal issues

Antitrust Litigation

Along with Orange and SFR, Bouygues Telecom was, in 2005, found by the Autorité de la concurrence (the French competition body) to have acted against the best interests of consumers and the economy by sharing confidential information between 1997 and 2003. The three companies were collectively fined €535 million in total. In November 2007, Bouygues Telecom went to court seeking to have the ruling annulled.

Court Order for Equipment Removal

In February 2009, the company was ordered to take down a mobile phone mast due to uncertainty about its effect on health. Residents in the commune Charbonnières in the Rhône department had sued the company claiming adverse health effects from the radiation emitted by the 19 meter tall antenna.[8] The milestone ruling by the Versailles Court of Appeal [fr] reversed the burden of proof which is usual in such cases by emphasizing the extreme divergence between different countries in assessing safe limits for such radiation. The court stated that, "Considering that, while the reality of the risk remains hypothetical, it becomes clear from reading the contributions and scientific publications produced in debate and the divergent legislative positions taken in various countries, that uncertainty over the harmlessness of exposure to the waves emitted by relay antennas persists and can be considered serious and reasonable".[9]

Bicycle racing team

They sponsored the bicycle racing team Bbox Bouygues Telecom from 2005 to 2010.


  1. ^ "Bouygues TeleCom Headquarters by Arquitectonica". 10 February 2015.
  2. ^ Acheter pour un monde meilleur: Le guide du client responsable. Eyrolles. 2007. ISBN 9782212539639.
  3. ^ "Le 18 juillet, Bouygues Telecom lance la téléphonie mobile 2.0" [18 July, Bouygues telecom launches mobile telephony 2.0] (PDF) (Press release) (in French). Archived from the original (PDF) on 2015-02-06 – via Wayback Machine.
  4. ^ Scott, Mark (2016-01-05). "Orange in Talks to Acquire Bouygues Telecom". The New York Times. ISSN 0362-4331. Retrieved 2016-02-01.
  5. ^ Thomson, Adam (1 April 2016). "Orange and Bouygues merger talks collapse". Financial Times. Retrieved 29 August 2017.
  6. ^ "Bouygues Telecom rachète EI Telecom, le numéro 5 du mobile en France". BFM Business.
  7. ^ "Bouygues Telecom acquiert plusieurs MVNO d'un coup (NRJ Mobile, Auchan Telecom…) 🆕". iGeneration. 4 January 2021.
  8. ^ Barstad, Stine (18 February 2009). "Kunne ikke bevise at strålingen var ufarlig". Aftenposten (in Norwegian). Archived from the original on 20 February 2009. Retrieved 25 May 2009.
  9. ^ Residents living next to a phone mast vs. the mobile phone company Bouygues Telecom (Versailles Court of Appeal 4 February 2009), Text.