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Cultural intelligence or cultural quotient (CQ) is a term introduced by London Business School professor P. Christopher Earley and Nanyang Business School professor Soon Ang in their textbook Cultural Intelligence: Individual Interactions Across Cultures,[1] which describes "a person's capability to adapt as she interacts with others from different cultural regions", and has behavioral, motivational, and metacognitive aspects.[2]

Four CQ capabilities

The authors describe four CQ capabilities: motivation (CQ Drive), cognition (CQ Knowledge), meta-cognition (CQ Strategy), and behavior (CQ Action).[citation needed] CQ Assessments report scores on all four capabilities as well as several sub-dimensions for each capability. The four capabilities stem from the intelligence-based approach to intercultural adjustment and performance.[3]

See also


  1. ^ Earley, P (2003). Cultural intelligence : individual interactions across cultures. Stanford, Calif: Stanford University Press. ISBN 978-0-8047-4300-6. OCLC 51553576.
  2. ^ Earley, P. Christopher (2002). "Redefining interactions across cultures and organizations: moving forward with cultural intelligence". In B. M. Staw (ed.). Research in Organizational Behavior. Vol. 24. R. M. Kramer. Oxford: Elsevier. pp. 271–99.
  3. ^ Livermore, David (2009). Leading with Cultural Intelligence. New York: AMACOM. ISBN 978-0814449172.

Further reading