Norton Canes Services
The main buildings.
Norton Canes Services is located in Staffordshire
Norton Canes Services
Norton Canes Services
Location in Staffordshire, England
Norton Canes Services is located in UK motorways
Norton Canes Services
Norton Canes Services
Location on the UK motorway network
RoadM6 Toll
Coordinates:52°39′51″N 1°58′08″W / 52.6643°N 1.9688°W / 52.6643; -1.9688
Date opened9 March 2004 (2004-03-09)[1]
WebsiteRoadchef Norton Canes

Norton Canes Services is a Motorway Service Station on the M6 Toll, in the village of Norton Canes near the towns of Brownhills, Cannock, and Walsall, in Staffordshire, England. It is operated by Roadchef, which has a 25-year lease on the site.[2] The company also uses the site as its head office.[3]


The interior in 2009

Opened on 9 March 2004,[1] the 68-acre (28 ha) site[4] the site was announced as featuring table service in the restaurant during the evening and free screen washes in the petrol station during quiet periods.[1] It has been described as having "the look of a Scandinavian airport lounge".[4] At opening, the service area produced 200 jobs for the local area.[5]

The 2019 Motorway Services User Survey found that Norton Canes had the highest customer satisfaction of motorway services in the UK.[6]


Layout of Norton Canes Services.
Layout of Norton Canes Service Station on the M6 Toll.

Norton Canes services is located on the M6 Toll between junctions T6 and T7, and is positioned so that it can be accessed before reaching the main toll plaza in either direction. It is a single-sided site, unlike a large majority of other service areas which have separate facilities for each direction. For this reason it is possible to do a U-turn at the services; however, it is not possible to avoid the toll in that way.

Present day

The Costa Coffee and Chargebox in the services

The petrol forecourt is operated by BP and is located to the south of the main services building. In March 2016, a McDonald's restaurant was opened at the site.[7]


  1. ^ a b c "UK | England | Coventry/Warwickshire | First M6 Toll road services open". BBC News. 9 March 2004. Retrieved 5 September 2009.
  2. ^ "UK | England | Staffordshire | M6 Toll time draws near". BBC News. 18 November 2003. Retrieved 5 September 2009.
  3. ^ "Article: Roadchef under offer from Israel as value climbs. | AccessMyLibrary - Promoting library advocacy". AccessMyLibrary. 19 December 2006. Retrieved 5 September 2009.
  4. ^ a b Mimi Spencer (18 April 2004). "New York, Paris, Milan, Walsall". The Observer. Retrieved 5 September 2009.
  5. ^ "Article: Perspective: The Motor show: Fast lane to regional benefits. | AccessMyLibrary - Promoting library advocacy". AccessMyLibrary. 30 October 2002. Retrieved 5 September 2009.
  6. ^ Smithers, Rebecca (31 July 2019). "Severn Bridge services named as worst on England's motorways". The Guardian. Retrieved 1 August 2019.
  7. ^ "McDonald's is now open at Norton Canes!". Roadchef. Retrieved 1 April 2016.