Acer Inc.
Native name
宏碁股份有限公司
Hóngqí Gǔfèn Yǒuxiàn Gōngsī
FormerlyMultitech (1976–1987)
Company typePublic
TWSE: 2353
IndustryElectronics
Founded1 August 1976; 47 years ago (1976-08-01)
FoundersStan Shih
Carolyn Yeh
Lemuel Girma
Headquarters,
Area served
Worldwide
Key people
Products
RevenueIncrease NT$277.1 billion[1] (2020)
Increase NT$8.9 billion[1] (2020)
Increase NT$6.1 billion[1] (2020)
Total assetsIncrease NT$183.9 billion[1] (2020)
Total equityIncrease NT$61.9 billion[1] (2020)
Number of employees
7,725[2] (2022)
SubsidiariesGateway, Inc.
Packard Bell
eMachines (now-defunct)
Escom (now-defunct)
Websitewww.acer.com
Footnotes / references
[1][3]
Acer Inc.
Traditional Chinese股份有限公司
Simplified Chinese股份有限公司
Literal meaningHongqi Corporation Ltd

Acer Inc. (/ˈsər/; AY-sər) is a Taiwanese multinational company that produces computer hardware and electronics, headquartered in Xizhi, New Taipei City. Its products include desktop PCs, laptop PCs (clamshells, 2-in-1s, convertibles and Chromebooks), tablets, servers, storage devices, virtual reality devices, displays, smartphones and peripherals, as well as gaming PCs and accessories under its Predator brand. As of 2024, Acer is the world's sixth-largest personal computer vendor by unit sales.[4]

In the early 2000s, Acer implemented a new business model, shifting from a manufacturer to a designer, marketer, and distributor of products, while performing production processes via contract manufacturers.[5] Currently, in addition to its core IT products business, Acer also has a new business entity that focuses on the integration of cloud services and platforms, and the development of smartphones and wearable devices with value-added IoT applications.[6]

History

Logo used from 1987 to 2001
Logo used from 1987 to 2001
Micro-Professor MPF-I (1981)

Acer was founded in 1976 by Stan Shih (Chinese: 施振榮), his wife Carolyn Yeh, and five others as Multitech in Hsinchu City, Taiwan. The company began with eleven employees and US$25,000 in capital. Initially, it was primarily a distributor of electronic parts and a consultant in the use of microprocessor technologies. It produced the Micro-Professor MPF-I training kit, then two Apple II clones–the Microprofessor II and III–before joining the emerging IBM PC compatible market and becoming a significant PC manufacturer. The company was renamed Acer in 1987.

In 1998, Acer reorganized into five groups: Acer International Service Group, Acer Sertek Service Group, Acer Semiconductor Group, Acer Information Products Group, and Acer Peripherals Group. To dispel complaints from clients that Acer competed with its own products and to alleviate the competitive nature of the branded sales versus contract manufacturing businesses, the company spun off the contract business in 2000, renaming it Wistron Corporation. The restructuring resulted in two primary units: brand name sales and contract manufacturing. In 2001, the company sold its manufacturing units BenQ and Wistron in order to focus resources on design and sales.

Acer increased worldwide sales while simultaneously reducing its labor force by identifying and using marketing strategies that best utilized their existing distribution channels. In January 2005 Gianfranco Lanci [zh] became the president. By 2005, Acer employed a scant 7,800 people worldwide. Revenues rose from US$4.9 billion in 2003[7] to US$11.31 billion in 2006.[8]

Acer's North American market shares slipped in the early 2000s, while its European market shares rose.[9]

In the mid-2000s, consumer notebooks were almost the sole growth drivers for the PC industry, and Acer's exceptionally low overheads and dedication to the channel made it one of the main beneficiaries of this trend.[10] Acer grew quickly in Europe in part by embracing the use of more traditional distribution channels targeting retail consumers when some rivals were pursuing online sales and business customers. In 2007, Acer bought Gateway in the United States and Packard Bell in Europe, and became the third-largest provider of computers and the second largest for notebooks, achieving significant improvement in profitability. Acer has strived to become the world's largest PC vendor in the belief that the goal can help it achieve economy of scale and garner higher margin.[11] However, such a reliance on the high-volume, low-value PC market made Acer exposed when buying habits changed.

In September 2018, Acer spun-off its smart gadget unit GadgeTek Inc., which produces Leap Beads, smart prayer beads that track mantras and footsteps.[12][13]

In 2019, Acer announced the esports social platform PLANET9.gg, which aims to provide game analytics, community-organized competitions, and social experiences.[14]

2013 re-organisation

In November 2013, chairman and CEO J.T. Wang and president Jim Wong both resigned due to the company's poor financial performance. Wang had been reportedly due to leave Acer at the end of the year and was supposed to have been succeeded by Wong. Acer co-founder Stan Shih took over as board chairman and interim president after the departure of Wang and Wong and began to search for new candidates to assume the roles of CEO and president. On 23 December, Acer named Jason Chen, then the vice president of worldwide sales and marketing at Taiwan Semiconductor Manufacturing, as its new president and CEO, effective 1 January.[15]

Acquisitions and joint ventures

Operations

As of September 2022, Acer has over 7,713 employees worldwide, operating in 40 countries/territories.[30]

Australia

Acer Computer Australia (ACA) was established in 1990, and is currently Australia's third-largest personal computer vendor, behind Hewlett-Packard Australia and Dell Australia and New Zealand. ACA has Australia's highest overall market share in notebook PC and tablet PC sales. The company is also Australia's leading PC vendor in the government and education markets. As of 2006, it has over 480 employees.

The company repairs, assembles and manufacturers laptops and desktops in Sydney.[31][32]

Europe

Acer's EMEA headquarters are located in Lugano, Switzerland. From the late 1990s to mid-2000s, Acer had computer factories in Europe. The business area was the whole EMEA. In the Netherlands under the name of Acer IMS bv, there were two factories: Acer laptop factory in Den Bosch and Acer and IBM desktop factory in Tilburg.[33][34] Acer also had facilities in Germany under the name of IMS in Ahrensburg and Hamburg. Acer computers are also assembled in Mingachevir, Azerbaijan.

India

Acer's subsidiary in India is Acer India (Pvt) Limited, and was incorporated as a wholly-owned subsidiary of Acer Computer International, Ltd. in 1999. It is a notable vendor in key segments such as education, desktop computers, and low profile notebooks for education. The head office is in Bengaluru, Karnataka. India rose to become Acer's second-largest worldwide market in 2023. In an effort to diversify from the computer hardware market, a new firm called AcerPure was established to sell consumer products in India.[35]

Indonesia

PT Acer Indonesia is a wholly-owned subsidiary of Acer and distributes its products through their main distributor PT Dragon Computer & Communication. Acer is currently the second-largest computer vendor in Indonesia. In the first quarter of 2016, Acer recorded >81% market share in Windows tablet in Indonesia.

North America

Acer America Headquarters in San Jose

Acer America Corporation, headquartered in San Jose, California, is a member of the Acer Group. Acer's R&D, engineering, manufacturing, and marketing operations in the United States and Canada are handled by Acer America. The U.S. headquarters was opened with a staff of three in 1985, as Multitech Electronics USA, in Mountain View, California. In 1986, the U.S. headquarters were moved to San Jose, California.

Notable product lines

An Acer Aspire laptop

Brands

Corporate social responsibility

See also: Corporate social responsibility

In 2005, Acer published its first environmental report, for which the company used the Global Reporting Initiative (GRI) guidelines. All of Acer's tier-one suppliers have acquired ISO 14001 certification.[36]

In November 2012, Acer was ranked 4th place out of 15 in Greenpeace's re-launched Guide to Greener Electronics, with a score of 5.1 points out of 10. The Guide ranks electronics makers according to their policies and practices to reduce their impact on the climate, produce greener products, and make their operations more sustainable.[37]

Greenpeace criticized the company for not setting out targets to reduce greenhouse gas (GHG) emissions as intended in 2010 and for not providing external verification for the GHG emissions it reports for its operations and business travel. It also scored badly on the products criteria receiving no points on product lifecycle while Greenpeace noted that a higher percentage of its products need to meet or exceed Energy Star standards in order for it to score more points.[37]

It received some praise for launching new products which are free from Polyvinyl chloride plastic (PVC) and brominated flame retardants (BFRs) and the company informed Greenpeace that the majority of its products will be PVC/BFR free in the near future. Acer also scored well on chemical management for lobbying for restrictions on organo-halogens and was commended for reporting on GHG emissions from its first-tier suppliers and investigating its second tier.[37]

In its 2012 report on progress relating to conflict minerals, the Enough Project rated Acer the seventh highest of 24 consumer electronics companies.[38]

Acer has been listed on the DJSI's Emerging Markets Index since 2014 and on MSCI's Global Sustainability Indexes in 2015–2016.[39]

Sponsorships

Controversies

During the 2022 Russian invasion of Ukraine, Acer refused to join the international community and withdraw from the Russian market. Research from Yale University from March 28, 2022, identifying how companies were reacting to Russia's aggression identified Acer in the worst category "Digging in" meaning Defying Demands for Exit: companies defying demands for exit/reduction of activities.[45] Acer subsequently reversed its decision and suspended business in Russia.[46] Despite stating that it would suspend business in Russia, a Reuters investigation of customs data found that Acer supplied at least $70.4 million worth of computer hardware to Russia between April 8, 2022 and March 31, 2023, and it was supplied to Russia both through Acer's wholly-owned Swiss registered subsidiary. Since the shipments occurred outside Taiwan, they did not violate Taiwanese sanctions against Russia.[47]

See also

References

  1. ^ a b c d e f "2020 Acer Annual Report" (PDF). Retrieved 2 February 2022.
  2. ^ "Staff Structure". Acer. Retrieved 6 January 2024.
  3. ^ "Forbes Global 2000 #1131: Acer". Fortune. April 2016. Retrieved 14 July 2016.
  4. ^ "Gartner Says Worldwide PC Shipments Increased 0.3% in Fourth Quarter of 2023 but Declined 14.8% for the Year". Gartner. 11 January 2024. Retrieved 11 January 2024.
  5. ^ Centre for Research on Multinational Corporations, Bart Sleb, 2005
  6. ^ "Acer Separates New and Core Businesses to Accelerate Corporate Transformation | Business Wire". businesswire.com. 24 March 2016. Retrieved 19 December 2016.
  7. ^ "Gianfranco Lanci is appointed President of Acer Inc., effective January 2005" (PDF). Acer. 1 September 2004. Archived from the original (PDF) on 3 April 2007. Retrieved 27 April 2007.
  8. ^ "Sutori". sutori.com. Retrieved 16 February 2021.
  9. ^ "PC market surged in 2005, will settle in 2006". cnet. 18 January 2006. Archived from the original on 14 July 2014. Retrieved 7 July 2007.
  10. ^ "Acer boss throws in the towel – Corporate – News – HEXUS.net". 31 March 2011. Retrieved 29 June 2016.
  11. ^ "Acer Should Overhaul Its Operation: Stan Shih | Taiwan Industry Updates". CENS.com. Archived from the original on 9 May 2013.
  12. ^ "Acer Leap Beads Bridges Gap Between Spirituality and Tech". 11 June 2018.
  13. ^ "About GadgeTek Inc". Archived from the original on 2 February 2021. Retrieved 23 October 2020.
  14. ^ "Acer Expands Closed Beta for Planet9, a Next-Gen Esports Platform". news.acer.com. 22 November 2019. Retrieved 4 January 2021.
  15. ^ "Acer names semiconductor veteran as new CEO". PC World. 23 December 2013. Retrieved 24 December 2013.
  16. ^ PC Dealer and Computer Reseller, Issue 795, 24 Nov. 1993
  17. ^ "Taiwan's Acer to buy PC maker Gateway – World business". NBC News. 27 August 2007. Retrieved 7 April 2009.
  18. ^ "Acer Buys 75 Percent of Packard Bell making it the 2nd largest computer maker in the world". The Washington Post. 31 January 2008. Archived from the original on 28 June 2011. Retrieved 7 April 2009.
  19. ^ "A lot of Nintendo source code design information leaked! Contains Wii host source code – ElectroDealPro". Archived from the original on 3 October 2020. Retrieved 30 July 2020.
  20. ^ "Acer to buy cloud computing firm iGware". Retrieved 29 June 2016.
  21. ^ Reisinger, Don. "Acer to acquire cloud-service provider iGware". CNET. Retrieved 30 July 2020.
  22. ^ "Acer acquires GPS firm Xplova | Economics | FOCUS TAIWAN - CNA ENGLISH NEWS". Retrieved 28 December 2016.
  23. ^ "Acer invests in robotics start-up company Jibo – Taipei Times". www.taipeitimes.com. 5 September 2015. Retrieved 29 December 2016.
  24. ^ "grandPad® and Acer Announce Strategic Partnership". PRWeb. Retrieved 28 December 2016.
  25. ^ "Acer and Starbreeze Boards Approve Definitive Agreement to form Joint Venture for StarVR – Starbreeze". Starbreeze. 25 June 2016. Archived from the original on 24 July 2020. Retrieved 28 December 2016.
  26. ^ "Acer reveals 'Pawbo' pet accessories". Engadget. Retrieved 28 December 2016.
  27. ^ "AOPEN® & ACER® Gear Up to Expand Global Footprint". www.aopen.com. Archived from the original on 26 July 2020. Retrieved 4 January 2018.
  28. ^ "Starbreeze cedes majority control of StarVR to Acer". GamesIndustry.biz. Archived from the original on 6 November 2018. Retrieved 1 June 2018.
  29. ^ "Acer annual report 2021" (PDF).
  30. ^ "ACER CSR". acer-group.com. Retrieved 25 September 2022.
  31. ^ "Nocookies". The Australian. Retrieved 8 September 2018.
  32. ^ "Inside Acer's Australian computer facility". CRN Australia. Retrieved 13 June 2018.
  33. ^ "Duitse PC-productie Acer naar Tilburg". www.computable.nl (in Dutch). Retrieved 8 December 2023.
  34. ^ Article in Dutch about the factory in Tilburg "Acer centraliseert productie in Tilburg | Kanaal | Computable". Archived from the original on 10 November 2013. Retrieved 6 November 2013.
  35. ^ Mallick, Subhrojit (26 February 2024). "Acer to make home appliances in India, export too: MD Harish Kohli". The Economic Times. ISSN 0013-0389. Retrieved 27 February 2024.
  36. ^ ISO 14001 was released in 1996 with the intent that companies manage all of the activities, products, and services that can significantly impact the environment
  37. ^ a b c "Guide to Greener Electronics – Greenpeace International". Retrieved 16 November 2011.
  38. ^ Lezhnev, Sasha; Alex Hellmuth (August 2012). "Taking Conflict Out of Consumer Gadgets: Company Rankings on Conflict Minerals 2012" (PDF). Enough Project. Retrieved 17 August 2012.
  39. ^ "Acer Listed on Global Sustainability Indices: 2016 DJSI and MSCI". November 2016. Retrieved 22 February 2021.
  40. ^ "Sport and technology: the true spirit of excellence". www.acer-group.com. Acer Inc. 6 December 2007. Archived from the original on 10 November 2014. Retrieved 3 June 2014.
  41. ^ "About Acer – News Release". Archived from the original on 19 February 2007.
  42. ^ "Packard Bell sponsor of Yamaha Factory Racing Team Changeover of sponsorship from Acer". www.acer-group.com. Acer Inc. 2 February 2009. Archived from the original on 9 November 2014. Retrieved 3 June 2014.
  43. ^ Lee, Sheena (6 December 2007). "Taiwan's Acer to become Olympic sponsor". Reuters. Retrieved 5 October 2020.
  44. ^ "Ubisoft Kicks off a Revamped Tom Clancy's Rainbow Six Pro League Season X With All-New Acer Predator Sponsorship". 18 June 2019. Retrieved 2 February 2021.
  45. ^ "Over 450 Companies Have Withdrawn from Russia—But Some Remain". Yale School of Management. Retrieved 28 March 2022.
  46. ^ Snider, Shane (8 April 2022). "Taiwan PC Maker Acer Suspends Russia Business". CRN. Retrieved 11 September 2022.
  47. ^ Lebedev, Filipp; Stolyarov, Gleb (29 June 2023). "Exclusive: Taiwan's Acer ships computer hardware to Russia after saying it would suspend business". Reuters. Retrieved 28 July 2023.

Acer unveils the SigridWave and announces new updates for Planet9, REVIEWCENTRAL, October 2020. Retrieved 17th of November, 2020.