The global digital divide describes global disparities, primarily between developed and developing countries, in regards to access to computing and information resources such as the Internet and the opportunities derived from such access.[1] As with a smaller unit of analysis, this gap describes an inequality that exists, referencing a global scale.

The Internet is expanding very quickly, and not all countries—especially developing countries—can keep up with the constant changes. The term "digital divide" does not necessarily mean that someone does not have technology; it could mean that there is simply a difference in technology. These differences can refer to, for example, high-quality computers, fast Internet, technical assistance, or telephone services. The difference between all of these is also considered a gap.

There is a large inequality worldwide in terms of the distribution of installed telecommunication bandwidth. In 2014 only three countries (China, US, Japan) host 50% of the globally installed bandwidth potential (see pie-chart Figure on the right).[2] This concentration is not new, as historically only ten countries have hosted 70–75% of the global telecommunication capacity (see Figure). The U.S. lost its global leadership in terms of installed bandwidth in 2011, being replaced by China, which hosts more than twice as much national bandwidth potential in 2014 (29% versus 13% of the global total).[2]

Internet users in 2015 as a percentage of a country's populationSource: International Telecommunications Union.[3]
Internet users per 100 inhabitantsSource: International Telecommunications Union.[4][5]
Internet users per 100 inhabitants
Source: International Telecommunications Union.[4][5]
Global bandwidth concentration: 3 countries have almost 50 %; 10 countries almost 75 %[2]
Global bandwidth concentration: 3 countries have almost 50 %; 10 countries almost 75 %[2]
Worldwide Internet users
  2005 2010 2017 2019a
World population[6] 6.5 billion 6.9 billion 7.4 billion 7.75 billion
Users worldwide 16% 30% 48% 53.6%
Users in the developing world 8% 21% 41.3% 47%
Users in the developed world 51% 67% 81% 86.6%
a Estimate.
Source: International Telecommunications Union.[7]
Internet users by region
  2005 2010 2017 2019a
Africa       2%             10%             21.8%             28.2%      
Americas 36% 49% 65.9% 77.2%
Arab States 8% 26% 43.7% 51.6%
Asia and Pacific 9% 23% 43.9% 48.4%
Commonwealth of
Independent States
Europe 46% 67% 79.6% 82.5%
a Estimate.
Source: International Telecommunication Union.[8]
Mobile broadband Internet subscriptions in 2012as a percentage of a country's populationSource: International Telecommunications Union.[9]
Worldwide broadband subscriptions
  2007 2010 2016 2019a
World population[10] 6.6 billion 6.9 billion 7.3 billion 7.75 billion
Fixed broadband 5% 8% 11.9% 14.5%
Developing world 2% 4% 8.2% 11.2%
Developed world 18% 24% 30.1% 33.6%
Mobile broadband 4% 11% 49.4% 83%
Developing world 1% 4% 40.9% 75.2%
Developed world 19% 43% 90.3% 121.7%
a Estimate.
Source: International Telecommunication Union.[11]
Broadband subscriptions by region
  Fixed subscriptions:    2007 2010 2014 2019a  
Africa 0.1% 0.2% 0.4% 0.4%
Americas 11% 14% 17% 22%
Arab States 1% 2% 3% 8.1%
Asia and Pacific 3% 6% 8% 14.4%
Commonwealth of
Independent States
Europe 18% 24% 28% 31.9%
  Mobile subscriptions:    2007 2010 2014 2019a  
Africa 0.2% 2% 19% 34%
Americas 6% 23% 59% 104.4%
Arab States 0.8% 5% 25% 67.3%
Asia and Pacific 3% 7% 23% 89%
Commonwealth of
Independent States
Europe 15% 29% 64% 97.4%
a Estimate.
Source: International Telecommunications Union.[8]

Versus the digital divide

The global digital divide is a special case of the digital divide; the focus is set on the fact that "Internet has developed unevenly throughout the world"[12]:681 causing some countries to fall behind in technology, education, labor, democracy, and tourism. The concept of the digital divide was originally popularized regarding the disparity in Internet access between rural and urban areas of the United States of America; the global digital divide mirrors this disparity on an international scale.

The global digital divide also contributes to the inequality of access to goods and services available through technology. Computers and the Internet provide users with improved education, which can lead to higher wages; the people living in nations with limited access are therefore disadvantaged.[13] This global divide is often characterized as falling along what is sometimes called the North–South divide of "northern" wealthier nations and "southern" poorer ones.

Obstacles to a solution

Some people argue that necessities need to be considered before achieving digital inclusion, such as an ample food supply and quality health care. Minimizing the global digital divide requires considering and addressing the following types of access:

Physical access

Involves "the distribution of ICT devices per capita…and land lines per thousands".[14]:306 Individuals need to obtain access to computers, landlines, and networks in order to access the Internet. This access barrier is also addressed in Article 21 of the convention on the Rights of Persons with Disabilities by the United Nations.

Financial access

The cost of ICT devices, traffic, applications, technician and educator training, software, maintenance, and infrastructures require ongoing financial means.[15] Financial access and "the levels of household income play a significant role in widening the gap" [16]

Socio-demographic access

Empirical tests have identified that several socio-demographic characteristics foster or limit ICT access and usage. Among different countries, educational levels and income are the most powerful explanatory variables, with age being a third one.[17][15]

While a Global Gender Gap in access and usage of ICT's exist, empirical evidence shows that this is due to unfavorable conditions concerning employment, education and income and not to technophobia or lower ability. In the contexts understudy, women with the prerequisites for access and usage turned out to be more active users of digital tools than men.[18] In the US, for example, the figures for 2018 show 89% of men and 88% of women use the Internet.[19]

Cognitive access

In order to use computer technology, a certain level of information literacy is needed. Further challenges include information overload and the ability to find and use reliable information.

Design access

Computers need to be accessible to individuals with different learning and physical abilities including complying with Section 508 of the Rehabilitation Act as amended by the Workforce Investment Act of 1998 in the United States.[20]

Institutional access

In illustrating institutional access, Wilson states "the numbers of users are greatly affected by whether access is offered only through individual homes or whether it is offered through schools, community centers, religious institutions, cybercafés, or post offices, especially in poor countries where computer access at work or home is highly limited".[14]:303

Political access

Guillen & Suarez argue that "democratic political regimes enable faster growth of the Internet than authoritarian or totalitarian regimes." [12]:687 The Internet is considered a form of e-democracy, and attempting to control what citizens can or cannot view is in contradiction to this. Recently situations in Iran and China have denied people the ability to access certain websites and disseminate information. Iran has prohibited the use of high-speed Internet in the country and has removed many satellite dishes in order to prevent the influence of Western culture, such as music and television.[21]

Cultural access

Many experts claim that bridging the digital divide is not sufficient and that the images and language needed to be conveyed in a language and images that can be read across different cultural lines.[22] A 2013 study conducted by Pew Research Center noted how participants taking the survey in Spanish were nearly twice as likely not to use the internet.[23]


In the early 21st century, residents of developed countries enjoy many Internet services which are not yet widely available in developing countries, including:

Global solutions

There are four specific arguments why it is important to "bridge the gap":[25]

While these four arguments are meant to lead to a solution to the digital divide, there are a couple of other components that need to be considered. The first one is rural living versus suburban living. Rural areas used to have very minimal access to the Internet, for example. However, nowadays, power lines and satellites are used to increase the availability in these areas. Another component to keep in mind is disabilities. Some people may have the highest quality technologies, but a disability they have may keep them from using these technologies to their fullest extent.[25]

Using previous studies (Gamos, 2003; Nsengiyuma & Stork, 2005; Harwit, 2004 as cited in James), James asserts that in developing countries, "internet use has taken place overwhelmingly among the upper-income, educated, and urban segments" largely due to the high literacy rates of this sector of the population.[27]:58 As such, James suggests that part of the solution requires that developing countries first build up the literacy/language skills, computer literacy, and technical competence that low-income and rural populations need in order to make use of ICT.

It has also been suggested that there is a correlation between democrat regimes and the growth of the Internet. One hypothesis by Gullen is, "The more democratic the polity, the greater the Internet use...The government can try to control the Internet by monopolizing control" and Norris et al. also contends, "If there is less government control of it, the Internet flourishes, and it is associated with greater democracy and civil liberties.[28]

From an economic perspective, Pick and Azari state that "in developing nations…foreign direct investment (FDI), primary education, educational investment, access to education, and government prioritization of ICT as all-important".[28]:112 Specific solutions proposed by the study include: "invest in stimulating, attracting, and growing creative technical and scientific workforce; increase the access to education and digital literacy; reduce the gender divide and empower women to participate in the ICT workforce; emphasize investing in intensive Research and Development for selected metropolitan areas and regions within nations".[28]:111

There are projects worldwide that have implemented, to various degrees, the solutions outlined above. Many such projects have taken the form of Information Communications Technology Centers (ICT centers). Rahnman explains that "the main role of ICT intermediaries is defined as an organization providing effective support to local communities in the use and adaptation of technology. Most commonly, an ICT intermediary will be a specialized organization from outside the community, such as a non-governmental organization, local government, or international donor. On the other hand, a social intermediary is defined as a local institution from within the community, such as a community-based organization.[29]:128

Other proposed solutions that the Internet promises for developing countries are the provision of efficient communications within and among developing countries so that citizens worldwide can effectively help each other to solve their problems. Grameen Banks and Kiva loans are two microcredit systems designed to help citizens worldwide to contribute online towards entrepreneurship in developing communities. Economic opportunities range from entrepreneurs who can afford the hardware and broadband access required to maintain Internet cafés to agribusinesses having control over the seeds they plant.

At the Massachusetts Institute of Technology, the IMARA organization (from Swahili word for "power") sponsors a variety of outreach programs which bridge the Global Digital Divide. Its aim is to find and implement long-term, sustainable solutions which will increase the availability of educational technology and resources to domestic and international communities. These projects are run under the aegis of the MIT Computer Science and Artificial Intelligence Laboratory (CSAIL) and staffed by MIT volunteers who give training, install and donate computer setups in greater Boston, Massachusetts, Kenya, Indian reservations the American Southwest such as the Navajo Nation, the Middle East, and Fiji Islands. The CommuniTech project strives to empower underserved communities through sustainable technology and education.[30][31][32] According to Dominik Hartmann of the MIT's Media Lab, interdisciplinary approaches are needed to bridge the global digital divide.[33]

Building on the premise that any effective solution must be decentralized, allowing the local communities in developing nations to generate their content, one scholar has posited that social media—like Facebook, YouTube, and Twitter—may be useful tools in closing the divide.[34] As Amir Hatem Ali suggests, "the popularity and generative nature of social media empower individuals to combat some of the main obstacles to bridging the digital divide".[34]:188 Facebook's statistics reinforce this claim. According to Facebook, more than seventy-five percent of its users reside outside of the US.[35] Moreover, more than seventy languages are presented on its website.[35] The reasons for the high number of international users are due to many the qualities of Facebook and other social media. Amongst them, are its ability to offer a means of interacting with others, user-friendly features, and the fact that most sites are available at no cost.[34] The problem with social media, however, is that it can be accessible, provided that there is physical access.[34] Nevertheless, with its ability to encourage digital inclusion, social media can be used as a tool to bridge the global digital divide.[34]

Some cities in the world have started programs to bridge the digital divide for their residents, school children, students, parents and the elderly. One such program, founded in 1996, was sponsored by the city of Boston and called the Boston Digital Bridge Foundation.[36] It especially concentrates on school children and their parents, helping to make both equally and similarly knowledgeable about computers, using application programs, and navigating the Internet.[37][38]

Free Basics

Main article: Free Basics

Free Basics is a partnership between social networking services company Facebook and six companies (Samsung, Ericsson, MediaTek, Opera Software, Nokia and Qualcomm) that plans to bring affordable access to selected Internet services to less developed countries by increasing efficiency, and facilitating the development of new business models around the provision of Internet access. In the whitepaper[39] realised by Facebook's founder and CEO Mark Zuckerberg, connectivity is asserted as a "human right", and is created to improve Internet access for people around the world.

"Free Basics provides people with access to useful services on their mobile phones in markets where internet access may be less affordable. The websites are available for free without data charges, and include content about news, employment, health, education and local information etc. By introducing people to the benefits of the internet through these websites, we hope to bring more people online and help improve their lives."[40]

However, Free Basics is also accused of violating net neutrality for limiting access to handpicked services. Despite a wide deployment in numerous countries, it has been met with heavy resistance notably in India where the Telecom Regulatory Authority of India eventually banned it in 2016.

Satellite constellations

Several projects to bring internet to the entire world with a satellite constellation have been devised in the last decade, one of these being Starlink by Elon Musk's company SpaceX. Unlike Free Basics, it would provide people with a full internet access and would not be limited to a few selected services. In the same week Starlink was announced, serial-entrepreneur Richard Branson announced his own project OneWeb, a similar constellation with approximately 700 satellites that was already procured communication frequency licenses for their broadcast spectrum and could possibly be operational on 2020.[41]

The biggest hurdle to these projects is the astronomical, financial, and logistical cost of launching so many satellites. After the failure of previous satellite-to-consumer space ventures, satellite industry consultant Roger Rusch said "It's highly unlikely that you can make a successful business out of this." Musk has publicly acknowledged this business reality, and indicated in mid-2015 that while endeavoring to develop this technically-complicated space-based communication system he wants to avoid overextending the company and stated that they are being measured in the pace of development.

One Laptop per Child

One Laptop per Child (OLPC) is another attempt to narrow the digital divide.[42] This organization, founded in 2005, provides inexpensively produced "XO" laptops (dubbed the "$100 laptop", though actual production costs vary) to children residing in poor and isolated regions within developing countries. Each laptop belongs to an individual child and provides a gateway to digital learning and Internet access. The XO laptops are designed to withstand more abuse than higher-end machines, and they contain features in context to the unique conditions that remote villages present. Each laptop is constructed to use as little power as possible, have a sunlight-readable screen, and is capable of automatically networking with other XO laptops in order to access the Internet—as many as 500 machines can share a single point of access.[42]

World Summit on the Information Society

Main article: World Summit on the Information Society

Several of the 67 principles adopted at the World Summit on the Information Society convened by the United Nations in Geneva in 2003 directly address the digital divide:[43]

10. We are also fully aware that the benefits of the information technology revolution are today unevenly distributed between the developed and developing countries and within societies. We are fully committed to turning this digital divide into a digital opportunity for all, particularly for those who risk being left behind and being further marginalized.
11. We are committed to realizing our common vision of the Information Society for ourselves and for future generations. We recognize that young people are the future workforce and leading creators and earliest adopters of ICTs. They must therefore be empowered as learners, developers, contributors, entrepreneurs and decision-makers. We must focus especially on young people who have not yet been able to benefit fully from the opportunities provided by ICTs. We are also committed to ensuring that the development of ICT applications and operation of services respects the rights of children as well as their protection and well-being.
12. We affirm that development of ICTs provides enormous opportunities for women, who should be an integral part of, and key actors, in the Information Society. We are committed to ensuring that the Information Society enables women's empowerment and their full participation on the basis on equality in all spheres of society and in all decision-making processes. To this end, we should mainstream a gender equality perspective and use ICTs as a tool to that end.
13. In building the Information Society, we shall pay particular attention to the special needs of marginalized and vulnerable groups of society, including migrants, internally displaced persons and refugees, unemployed and underprivileged people, minorities and nomadic people. We shall also recognize the special needs of older persons and persons with disabilities.
14. We are resolute to empower the poor, particularly those living in remote, rural and marginalized urban areas, to access information and to use ICTs as a tool to support their efforts to lift themselves out of poverty.
15. In the evolution of the Information Society, particular attention must be given to the special situation of indigenous peoples, as well as to the preservation of their heritage and their cultural legacy.
16. We continue to pay special attention to the particular needs of people of developing countries, countries with economies in transition, Least Developed Countries, Small Island Developing States, Landlocked Developing Countries, Highly Indebted Poor Countries, countries and territories under occupation, countries recovering from conflict and countries and regions with special needs as well as to conditions that pose severe threats to development, such as natural disasters.
21. Connectivity is a central enabling agent in building the Information Society. Universal, ubiquitous, equitable and affordable access to ICT infrastructure and services, constitutes one of the challenges of the Information Society and should be an objective of all stakeholders involved in building it. Connectivity also involves access to energy and postal services, which should be assured in conformity with the domestic legislation of each country.
28. We strive to promote universal access with equal opportunities for all to scientific knowledge and the creation and dissemination of scientific and technical information, including open access initiatives for scientific publishing.
46. In building the Information Society, States are strongly urged to take steps with a view to the avoidance of, and refrain from, any unilateral measure not in accordance with international law and the Charter of the United Nations that impedes the full achievement of economic and social development by the population of the affected countries, and that hinders the well-being of their population.


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