|Founded||20 August 1989 |
(as Zagal - Zagreb Airlines)
|Frequent-flyer program||Miles & More|
|Key people||Jasmin Bajić, president and CEO|
|Employees||1045 (30 Sep 2019)|
Croatia Airlines Ltd. is the state-owned flag carrier airline of Croatia. Its headquarters are in Buzin near Zagreb and operates domestic and international services mainly to European destinations. Its main hub is Zagreb International Airport with focus cities being Dubrovnik, Split, and Zadar. Since November 2004, the airline has been a member of Star Alliance.
The airline was established on 20 August 1989, trading with the name Zagal (formally, Zagreb Airlines), and started operations using a single Cessna 402 aircraft on cargo services for UPS. After the first democratic elections held in Croatia, Zagal changed its name to Croatia Airlines on 23 July 1990.
In 1991, Croatia Airlines signed an agreement with Adria Airways which allowed it to lease a McDonnell Douglas MD-82 to commence domestic jet services between Zagreb and Split. Due to the Croatian War of Independence and the closure of the airspace over Croatia, the airline was soon forced to suspend operations. As soon as flights restarted, Croatia Airlines acquired three Boeing 737s from Lufthansa and became a member of the International Air Transport Association (IATA). As the flag carrier of newly independent Croatia, the airline launched its first international service on 5 April 1992, from Zagreb to Frankfurt.
In 1993, two new ATR 42s and two more 737s joined the fleet and representative offices were opened in several European cities and the company bought the travel agency Obzor to organize travel packages for groups and individuals. By 1994, Croatia Airlines had welcomed its millionth passenger. Later that year, Pope John Paul II flew the airline on a trip to Croatia.
In 1995, another ATR 42 was welcomed, as was the two millionth passenger. In 1996, Croatia Airlines became the first airline to fly to Sarajevo after the Bosnian War. In 1997, the airline's first Airbus A320 arrived and was named Rijeka. In 1998, another first plane of a new type arrived when the airline's first Airbus A319 joined the fleet. This airplane was named Zadar. In the same year, Croatia Airlines became a member of the Association of European Airlines (AEA). By 1999, two more Airbus jets had arrived and Croatia Airlines started selling the Boeing part of their fleet. The airline flew its five millionth passenger.
In 2000, two more Airbus planes arrived and an automated ticketing system was inaugurated. In 2001, the airline received maintenance and technical performing certificates from the German aviation authority Luftfahrt-Bundesamt. On 18 November 2004, Croatia Airlines joined Star Alliance.
By March 2009, the airline retired its fleet of three ATR 42 short-haul aircraft, after operating the type since 1993, and replaced it with a fleet of six Bombardier Dash 8 Q400s, the first of which was delivered in May 2008.
Airbus and Croatia Airlines announced on 22 October 2008 the order of four additional 132-seat A319 aircraft, to be delivered from 2013.
The airline carried its 20,000,000th passenger in July 2009, and has carried well over 1 million passengers annually from 2000.
Croatia Airlines and maintenance partner Lufthansa announced on 23 May 2011 the introduction of new slim-line Recaro economy seats to be retrofitted into certain A320 Family aircraft from summer 2012, increasing seating capacity by two rows.
Losses have been made for several years; in November 2012, the government announced that it would provide HRK 800m ($ 136m) for Croatia Airline to become cost-effective from 2013 on. The government is seeking to restructure the airline, which includes plans to cut its workforce by ten percent within two years and it is also looking for a strategic investor.
In February 2020, Croatia Airlines announced two new seasonal flights to Podgorica and Sofia operated by Bombardier Dash 8 Q400.
Croatia Airlines is a joint-stock company. Its share capital amounts to HRK 277.879.530 and is divided into 27.787.953 ordinary shares with the nominal value of HRK 10.
|Number of shares||Percentage|
|Republic of Croatia||27.010.821||97.20%|
|Zagreb Airport Ltd.||477.121||1.72%|
|Hrvatska postanska banka||173.768||0.63%|
The key trends for Croatia Airlines group over recent years are shown below (as at year ending 31 December):
|Turnover (HRK m)||1,537||1,729||1,449||1,479||1,763||1,786||1,654||1,643||1,616||1,620||1,759||1,778||1,783||775.9|
|Net profit after tax (HRK m)||1.0||−89.29||−198.5||−156.2||−113.1||−487.8||1.4||7.1||14.6||7.7||26.4||−82.2||−79.8||−358.2|
|Number of employees (at year end)||1,052||1,113||1,131||1,117||1,101||1,086||1,041||908||898||967||962||959||999||1.006|
|Number of passengers (m)||1.715||1.869||1.752||1.641||1.879||1.952||1.797||1.825||1.850||1.940||2.125||2.169||2.179||0.618|
|Passenger load factor (%)||64.9||65.2||61.4||62.0||67.0||69.1||68.8||69.2||69.7||70.7||75.2||73.5||73.6||49.6|
|Number of aircraft (at year end)||10||10||12||13||13||13||12||12||12||12||12||12||12||12|
Main article: List of Croatia Airlines destinations
Croatia Airlines has codeshare agreements with the following airlines:
As of September 2021[update], Croatia Airlines fleet consists of the following aircraft:
|De Havilland Canada Dash 8-Q400||6||—||var.||76|
|McDonnell Douglas MD-82||2||1990||1991|||