Brihanmumbai Electricity Supply and Transport
Formerly1873 as Bombay Tramway Company Limited (Horsecar)
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1905 as Bombay Electric Supply & Tramways Company Limited (BEST) (Tramways and Electricity)
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1947 as Bombay Electric Supply and Transport (BEST) (Transport and Electricity)
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1995 as Brihanmumbai Electric Supply & Transport (BEST) (Transport and Electricity)
TypeAutonomous State-owned enterprise
IndustryPublic transport -
Tram (1873–1964),
Trolleybus (1962-1971),
Bus (1926–present)
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Electricity (1905–present)
FoundedMumbai (1873)
HeadquartersElectric House, Colaba, Mumbai, Maharashtra, India
Key people
Lokesh Chandra , GM; Chairman - Ashish Chemburkar
RevenueIncrease 2,353.4 million ($538.7m USD) (2004)
Decrease₹620.4 million. ($14.2m USD) (2004)
Number of employees
44000 (2005)
ParentMunicipal Corporation of Greater Mumbai
Websitewww.bestundertaking.com

The Brihanmumbai Electricity Supply and Transport (BEST) is a civic transport and electricity provider public body based in Mumbai, Maharashtra, India. It was originally set up in 1873 as a tramway company called "Bombay Tramway Company Limited". The company set up a captive thermal power station at the Wadi bunder in November 1905 to generate electricity for its trams and positioned it to also supply electricity to the city and re-branded itself to "Bombay Electric Supply & Tramways (BEST)" Company. In 1926, BEST also became an operator of motor buses. In 1947, the BEST became an undertaking of the Municipal Corporation and rebranded itself to "Bombay Electric Supply & Transport (BEST)". In 1995 the organisation was renamed to "Brihanmumbai Electric Supply & Transport (BEST)" alongside Mumbai. It now operates as an autonomous body under the Municipal Corporation.

BEST operates one of India's largest fleets of buses. The bus transport service covers the entire city and also extends its operations outside city limits into neighbouring urban areas. In addition to buses, it also operates a ferry service in the northern reaches of the city. The electricity division of the organisation is also one of the few electricity departments in India to garner an annual gross profit.

History

1865–1873: Early proposals

The idea of a mass public transport system for Bombay was first put forward in 1865 by an American company, which applied for a licence to operate a horse-drawn tramway system. Although a licence was granted, the project was never realized due to the prevailing economic depression in the city due to the end of the American Civil War, during which Bombay had made vast strides in its economy by supplying cotton and textiles to the world market. On 27 November 1871, a notice in the Times of India newspaper found to be too expensive and the tender was promptly abandoned.

1873–1905: Bombay Tramway Company Limited, introduction of horse-drawn trams

The "Bombay Tramway Company Limited" was formally set up in 1873. After a contract was entered into between the Bombay Tramway Company, the municipality and Stearns and Kitteredge company, the Bombay Presidency enacted "The Bombay Tramways Act, 1874", under which the company was licensed to run a horsecar tramway service in the city.[1] On 9 May 1874, the first horse-drawn tram made its début in the city, plying on the ColabaPydhone via Crawford Market, and Bori Bunder to Pydhonie via Kalbadevi routes. The initial fare was three annas (15 paise) , and no tickets were issued. As the service became increasingly popular, the fare was reduced to two annas (10 paise). Later that year, tickets were issued for the first time to curb increasing ticketless travel.[2] Stearns and Kitteredge reportedly had a stable of 900 horses when tram service began.

In 1882 the municipality entered into an agreement with the Eastern Electric Light and Power Company to provide electric lighting in the Crawford Market and on some of the roads. But the company went into liquidation the following year and the market reverted to gas lighting. In 1899, Bombay Tramway Company applied to the municipality, for operation of electrically operated trams. Due to the high investment required, the company suggested that the Bombay Municipal Corporation (BMC) should waive its right to take over the tramways, which was to take place in 1901 according to the Bombay Tramways Act. Instead, the BMC decided to take over the company, but was met with several legal problems. In 1904 the British Electric Traction Company (England) applied for a license to supply electricity to the city. The "Brush Electrical Engineering Company" was its agent. It got "The Bombay Electric License" on 31 July 1905 signed by Bombay Tramways Company, the Bombay Municipality and its agent, the Brush Electrical Company.

1905–1947: Bombay Electric Supply & Tramway Company Limited, introduction of electric trams and buses

City's first electric tram in 1907
City's first electric tram in 1907
Gas lamps of the early 20th century
Gas lamps of the early 20th century

In 1905, "Bombay Electric Supply & Tramway Company Limited" (B.E.S.T.) was formed. The B.E.S.T. Company was granted the monopoly for electric supply and the running of an electric tram service in the city. It bought the assets of the Bombay Tramway Company for 9,850,000.[3] Two years later in 1907, the first electric tram debuted in the city. Later that year, a 4,300 kilowatts (5,800 hp) steam power generator was commissioned at Wari Bunder. In 1916, the Tata Power group began purchasing power and by 1925, all power generation was outsourced from Tata.[4] The passing years aggravated the problem of rush-hour traffic and to ease the situation, double-decker trams were introduced in September 1920.

The city's first bus in 1926.
The city's first bus in 1926.

Since 1913, the company had been pondering over starting a motorised bus service. The main factor against its introduction was the high accident rate for a similar service in London. After years of debate, the company came to a decision on 10 February 1926, to start a bus service later that year. Bombay saw its first bus run on 15 July 1926 between Afghan Church and Crawford Market. The people of Bombay received the bus with enthusiasm, but it took some time before this means of conveyance really established itself. Despite stiff opposition and protests by taxi drivers, the service ran without a hitch, transporting 600,000 passengers by the end of that year. The following year the number had increased to 3.8 million. For several years, it was looked upon as transport for the upper-middle class. Those were the days when the tram was the poor man's transport; it carried one all the way from the Sassoon Docks to Dadar. The bus fare for the same journey was 25 paise. In response to the pleas made by the Government and the Bombay Municipal Corporation, the company extended its services to the northern part of the city in 1934. The Indian independence movement's call for mass non-violent strikes and general civil disobedience led to regular service disruptions, leading to the company incurring huge losses in 1929. The next year was a particular bad year for the company in the wake of the Great Depression. To remain solvent, the company decided to introduce discounted fares for short routes, and increase its coverage to the northern portions of the city. In 1937, the introduction of double-decker buses proved to be extremely popular.

City's first double-decker tram in 1920
City's first double-decker tram in 1920

1947–1995: Bombay Electric Supply & Transport, further expansion

Pursuant to the option given to it under the deed of concession granted to the Bombay Electric Supply and Tramways Co. Ltd, the BMC acquired the assets of the combined undertaking, namely the operation of tramways and distribution of electricity in the city of Bombay as a going concern on 7 August 1947. By mutual agreement, the corporation also took over the operation of the bus services, which was run by the Bombay Electric Supply & Transport Company. Thus, "Bombay Electric Supply & Tramways Company" was renamed "Bombay Electric Supply & Transport".[5][6]

As the company grew, it increased its fleet from 242 to 582 buses over the next decade. In 1949, it took over the Bandra Bus Company, which used to ply buses in the suburbs.[7] In 1951, the electricity division switched over from direct current (DC) to the more efficient alternating current (AC). The company launched its services in the eastern suburbs in 1955. That year, the Undertaking and private operators went to court with BEST asking for a complete closure of the private companies. The case dragged on for four years before the Supreme Court of India granted the organisation a complete monopoly over bus services in the Greater Bombay area. In 1964, due to high operational costs and poor public support, its long-running tram services were terminated.[8] The company became the first company in the country to issue computerised billing in 1974. In 1994, the company introduced electronic meters in a move to replace the less accurate electric meters.

1995–present: Brihanmumbai Electric Supply & Transport, recent developments

With the renaming of the city from Bombay to Mumbai in 1995, the organization was renamed to "Brihanmumbai Electric Supply & Transport (BEST)". Following a Supreme Court directive, the company gradually phased out old buses and introduced new buses which complied with the Euro III pollution control standards.[9] On 19 November 2004, route SPL-8 travelling from Churchgate to the World Trade Centre had started accepting cashless smart cards for automatic fare collection in BEST buses. BEST currently has over 3000 buses in its fleet and plans to increase the number of buses.

After the 9/11 bombings, BEST had installed an audio-visual surveillance system (CCTV) on each of its buses to monitor suspicious behavior on-board its vehicles but it is no longer done. Almost all buses had two LCD TVs per bus which showed BEST TV but it was discontinued. BEST had introduced A/C Cerita services on certain routes but due to high maintenance it got discontinued.

The A/C bus "AS-4" from Oshiwara Depot to Backbay Depot was the route with the highest revenue for BEST.

A new era for BEST began in 2019 when it revised its fare and increased bus fleet by inducting non-AC and AC buses on wet lease. Passenger numbers which were all-time low started to increase and in 2020 it achieved its passenger numbers which it had in 2012. Since 2019, BEST revenue has also improved, however it is still not in profit.

Organisational structure

Management structure of BEST
Management structure of BEST

The company is headed by a general manager, currently Lokesh Chandra.

The transport department is overseen by a "Deputy General Manager (Traffic Operations)" who is assisted by the "Chief Manager (Traffic)." The 'Chief Manager (Traffic)' oversees the five BEST zones, each headed by a 'Dy. Chief Manager (traffic)'. Each zone consists of 7 to 8 depots, whose operations are overseen by an 'assistant general manager (Traffic Operation)'. A 'Depot Manager' or 'Dy. Depot Manager' heads each depot.[10]

The electricity department is headed by a "Deputy General Manager (Electric Supply)' (DGM (ES))," who is assisted by an "Assistant General Manager (Electric Supply)" (AGM (ES)), and is in charge of planning, new projects, construction, street lighting, computer applications and the generation cell. The "Chief Engineer – Electric Supply" (CEES) is in-charge of material testing and the Standards, Meters and Relays and the Review departments. Two "Chief Engineer – Distribution" (CED) officials manage the two administrative zones.[11]

BEST enjoys a high degree of autonomy under the BMC; the latter approves its yearly budget and permits increases in bus fares when required. A body of 17 municipal corporate officials from the ruling party in the BMC form the BEST committee. The committee, headed by a chairman, keeps a tab on the undertaking's daily operations.[12] The committee has a staggered two-year term.

Transport department

Rolling stock and Depot

BEST uses primarily CNG and a handful of conventional diesel buses. As of January 2021, the BEST has a fleet of approximately 3800 buses.[13] The fleet comprises 200 single-decker diesel buses, 2400 CNG buses, 25 AC hybrid buses, 1000 AC Mini & Midi buses, 100 electric ac & non ac buses and 120 double-decker buses. Please note due to 15 year old scrap policy and continuous new purchases of buses the numbers are varying. The diesel buses are being scrapped and being replaced by new CNG and electric buses. BEST also have goods carrier buses, break-down vans, blue coloured sightseeing and party buses, tree cutting double decker buses and driving school buses which are used to train drivers. All buses are tagged with a route number and its corresponding destination. They are displayed in the front in Marathi and on the side in English. All buses have GPS devices installed which give real time information about arrival to management as well as passengers. Inside the bus there are LED indicators displaying route and destination as well as upcoming stop name in Marathi and English. The newer wet leased buses have cctv cameras installed but the older buses do not have cctv cameras.[14] All unit overhauling, repairing of body damages, tyre cut repairs, plant and equipment installation and repairs, and reclamation activities are carried out in the workshop. There are roughly 4,500 to 5,000 bus stops in Mumbai Metropolitan Region. Some of them are equipped with bus ETA system. The bus stops are of two types, shelter and pole. All bus stops have route numbers which stop and stop name in Marathi and English. They even have a unique code on all stops. Each bus has a unique number and depot code assigned to it. The depot codes are mentioned below.

Mostly all BEST buses are painted in standard original red colour with "BEST" logo in English and Marathi. There are different coloured stripes on these buses to indicated some features and type of fuel the bus uses. The following are the different stripes and its meaning :-

1. Yellow and Green strip- it indicates the bus is run on CNG.

2. Grey strip- it indicates the bus is run on Diesel. (These types are almost scrapped)

3. White strip- these are also run on diesel but are procured under MUTP-II and MUTP-III. (By 2023 these types will be scrapped)

4. Silver strip- it indicates the bus is electric powered.

5. Black, Yellow and Green strip- it indicates that a AC CNG bus is converted into non AC CNG bus. (They were earlier Purple coloured King Long AC buses)

Best has some special livery buses too with BEST logo on it.

1. Full grey coloured "Safety is our Motto" in red or white text livery.

2. Yellow and Black livery to indicate that the bus is hybrid and given by MMRDA.

3. Yellow and Pink livery to indicate ladies special 'Tejaswini' buses.

A BEST AC mini-bus
A BEST AC mini-bus

Until BEST was taken over by the municipality, only the Colaba depot was available for the maintenance of buses and minor repairs. As the fleet grew, more depots were needed. In 1961 the fleet comprised 1045 buses. Six new depots were constructed for their maintenance. The Wadala depot was equipped for the maintenance of 300 buses. At this time it was the largest depot in Asia. After this, the authorities decided that no depot should be called on to look after more than 125 to 150 buses after taking long maintenance times into account. Accordingly, small depots were built at convenient spots in the city and its suburbs. The most recent depot was Kalakilla and Malad. Each depot is a work center that provides bus services effectively every day, carries out preventive maintenance, as well as repairs on buses. Depots carry out maintenance practices such as preventive maintenance, unit replacement, RTO passing, body damage repairs of buses. BEST buses are operated out of the 27 bus depot located in four zones viz. City, Central, Western, Eastern & Suburban zones.[15][16]

In late 2019, BEST began operating air-conditioned mini-buses and midi-buses that were hired on a wet lease. BEST also plans to increase its fleet size to 6,00 buses by 2022.[17][18][19]

In April 2022, it came up with 100% digital buses with a ‘Tap in and Tap out’ ticketing system, making Mumbai the first city in India to get fully digital buses.[20][21]

BEST Bus Depot List and Routes operated from each depot
No Depot Name in English Depot Name in Marathi Depot Code Inauguration Address Bus Route No. Bus Stations Major Operations
City Zone
1 Colaba कुलाबा C Electric House, Colaba, Mumbai 1, 6L, 25L (Double Decker), 103, 108, A111, A119, 113, 115 (Double Decker), 139, A139 Colaba Depot, Chht. Shivaji Terminus, Ballard Pier Colaba, Chht. Shivaji Maharaj Terminus, Fort, Churchgate, Malabar Hill, Nariman Point, Girgaon, Andheri (E), Bandra (W), Mahul
2 Backbay बॅकबे BB 1976 Cuffe Parade Road, Backbay, Mumbai 3, 25, 45, 100, 106, A106, 112, A112, 115, A115, A116, A120, A121, A122, 134, A134, A136, A137, A138, 8SPL, 9SPL, Airport Service, HO-HO Service Backbay Depot, Navy Nagar, Colaba Bus Stn., Ahilyabai Holkar Chk. Backbay, Nariman Point, Churchgate, Byculla, Colaba, Antop Hill, Sion, Kurla, Mahul, Mantralaya, Malabar Hill, Nepean Sea Road, Chhatrapati Shivaji Maharaj Terminus, Gateway of India, Charni Road, Opera House (Girgaon), Tardeo, Sewree, Ballard Pier
3 Mumbai Central मुंबई सेंट्रल CN 1950 Morland Road, Byculla, Mumbai 42, 49, 63, A63, A102, A104, A105, 123, 126, 135, A135, 154, A155, 351 Mumbai Central Depot, Ferry Wharf, Jijamata Udyan, Vasantrao Naik Chk., Byculla Stn. [W], Mumbai Central, Tardeo, Byculla, Mazgaon, Walkeshwar, Chembur, Vikhroli, Malabar Hill, Ferry Wharf, August Kranti Maidan, Mazgaon, Mahul, Chunabhatti, Mahalakshmi, Chhatrapati Shivaji Maharaj Terminus, Grant Road, Pydhonie, Navy Nagar, Mantralaya, Tardeo, Fort, Worli, Cumbala Hill, Antop Hill, Byculla (W), Nepean Sea Road
4 Worli वरळी WR 1961 Off A. B. Road, Worli, Mumbai 44, 50, 56, 82, A82, A89, 110, 124, A124, 125, A162, A167, A171, C-54Exp Worli Depot, Worli Village, Com. P. K. Kurne Chk. Worli, Dadar (W), Prabhadevi, Parel, Mulund (W), Fort, Ferry Wharf, Versova, Mantralaya, Wadala (E), Colaba, Navy Nagar, Sewree, Airoli, Prabhadevi Stn (W), Antop Hill, Santacruz (W), Backbay, Chunabhatti
5 Wadala वडाळा W 1961 Tilak Road, Opp. Dr. Babasaheb Ambedkar College, Wadala, Mumbai 40L, 57, 69, 77, 151, 165, 168, 174, 212, 213, 217, 241, 354, 411, C-440 Exp, A440, C-521 Exp Wadala Depot, P. Thakre Udyan Wadala, Dadar (E), Sewree, Chandivali (Andheri (E)), Parel, Worli, Malabar Hill, Nepean Sea Road, Fort, Colaba, Reay Road, Antop Hill, Breach Candy, Byculla (W), Dadar (W), Bandra (W), Borivali (E), Chembur, Santacruz (E), Malad (E), Malad (W), Malvani, Vikhroli (E) (Kannamwar Nagar-2), Ghansoli
Central Suburb Zone
6 Marol मरोळ M 1968 Central Road, MIDC, Marol, Andheri (E), Mumbai 22L, 186, 307, 328, 333, 334, 335, 340, A340, 435, 443, 522L, 545L, 706L, A337, A338, A340, A441, A442, A443, A434 Marol Depot, Agarkar Chowk, Marol Maroshi Bus Stn. Andheri (E), Marol, Chandivali, Sahar, Maroshi, MBP (Millenium Business Park) - Mahape, Airoli, Bhayandar Rly Station (E), Colaba Depot, Pydhonie, Worli, Powai, Mulund (W), Versova, Ghatkopar (W), Sahar, Thane (W), Vihar Lake
7 Dharavi धारावी DH 1980 Bandra-Sion Link Road, Dharavi, Mumbai 2, C-2, C-11, 11L, 87L, 164, 303, C-305 Exp, 310, 311, 316, 317, BKC-1, BKC-3, BKC-21 (AC), BKC-22 (AC), BKC-23 (AC) Dharavi Depot, Bandra Rly Ter [E], Bandra Colony Bus Stn., Santacruz Rly Stn (E) Bandra (E), BKC, Sion, Dharavi, Navy Nagar, Mantralaya, Mazgaon, Bhuleshwar, Mulund (W), Kurla (W), Santacruz (E), Kalina, Borivali (E), Thane (Hiranandani Estate), Mulund (Maharana Pratap Chowk)
8 KalaKilla काळाकिल्ला KK 31.01.2016 Bandra-Sion Link Road, Dharavi, Mumbai 27, C-42, 46, 52, 66, 176, C-302, 352, 463, AC42Exp, C71Exp, C72Exp KalaKilla Depot, Dharavi Depot, Bandra Rly Ter [E], Bandra Colony Bus Stn. Bandra (E), BKC, Sion, Cotton Green, Dharavi, Dadar (W), Ballard Pier, Mulund (W), Trombay, Mira Road Rly Stn (E), Bhayander Rly Station (E), Ferry Wharf, Matunga (W), Mahim (W)
9 Magathane मागाठणे MT 1992 Near Tata Steel, Western Express Highway, Borivali (E), Mumbai-400066. 209, 297, A298, A301, A477, 498L, 524L, A698, C-700, 702L, 709L, 710L, Airport Service Magathane Depot, Borivali Stn. [E], Samata Nagar Chandivali (Andheri (E)), Borivali (E), Dahisar (E), Vashi (APMC Market), Kandivali (E), Thane, Mira Road Rly Station (E), Bhayandar Rly Station (E)
10 Dindoshi दिंडोशी DIN 1985 Film City Road, Dindoshi, Mumbai 282, A287, A288, 289, A300, 326, 327, 342, 343, 344, 346, 347, 349, 398L, 447, 451, 452, 523L, 601, 624, 646, 701L, 705L, 718L, A624, A282, A349 Dindoshi Depot, Goregaon Stn [E], Kandivali Bus Stn., Shivshahi Prakalp, N.N.P, Gokuldham Kandivali (E), Malad (E), Kurla (W), Mulund (W), Goregaon (E), Airoli, Mira Road Rly Stn (E), Mira Road (E), Bhayandar Rly Station (E)
11 Majas मजास MJ 15.08.1995 J.V.L.R, Jogeshwari (E), Mumbai 35, 39, A264, 308, 332, A332, 333, 392, 410, 415, 428, A441, A442, 492L, 496L, 525L Majas Depot, Seepz Bus Stn., Satbhakti Mandir Jogeshwari (E), Andheri (E), Seepz, Worli, Dadar (W), Vidya Vihar (W), Vashi, Kurla (W), Sahar Airport, Vikhroli (W), Bhandup (W), Thane (W)
12 Kurla कुर्ला K 1955 L.B.S. Road, Kurla (W), Mumbai 37, A311, 313, A318, 320, 322, 323, 330L, 332, A332, 365, A413, 426, 446, 507L, 517L, A613, A618, BKC-2 Kurla Stn. [W], Santacruz Stn. [E], Vidyavihar Bus Stn. Santacruz (E), Kurla (W), BKC, Vidyavihar (W), Malabar Hill, Nepean Sea Road, Dadar (W), Santacruz (E), Bandra (E), Vihar Lake, Vile Parle (E), Andheri (E), Andheri (W), Sahar Cargo Complex, Vashi (APMC Market)
Western Suburb Zone
13 Bandra वांद्रे BN 1980 Bandra Rly Stn (W), Mumbai 80L, A211, A214, 215, A220, 225, 321L, 422, 473, C55Exp, C86Exp, C505Exp Bandra Bus Stn. [W], Mahim Bus Stn., Bandra Reclamation Bus Stn. Bandra (W), Bandra (E), Khar (W), Mahim (W), CBD Belapur Bus Stn, Malabar Hill, Colaba, Backbay, Dahisar (E), Malad (E), Ghatkopar (W), Vikhroli (W), Mulund (W), Trombay (Mahul Village)
14 Santacruz सांताक्रूझ S 1950 Swami Vivekanand Road, Santacruz (W), Mumbai 56, 83, 224, 231, 339, 355L, 356L, 627, C12Exp, C51Exp Santacruz Depot, Juhu Vile Parle Bus Stn., Santacruz Stn. [W] Santacruz (W), Khar (W), JVPD, Juhu, Dahisar (E), Dahisar (W), Worli, Colaba, Fort, Malabar Hill, Churchgate, Vile Parle (W), Andheri (W), Borivali (W), Jogeshwari (E), Chembur (E), Trombay, Juhu
15 Goregaon गोरेगांव GG 1978 Near Motilal Nagar, Goregaon (W), Mumbai A32, 201, 203, A203, 204, 205, A234, A258, A261, 424, 425, 454, 464L, 469L, 707L, C33Exp Goregaon Depot, Goregaon Bus Stn., Jogeshwari Bus Stn. Goregaon (W), Jogeshwari (W), Sewri, Worli, Dahisar (W), Juhu, Andheri (W), Mulund (W), Bhandup (W), Ghatkopar (E), Goregaon (E), Bhayandar Rly Stn (E)
16 Oshiwara ओशिवरा OSH 1990 Oshiwara Village, Goregaon (W), Mumbai 4L, 84L, 200, 221, A221, 223L, A235, 242, A248, 251, A252, 254, A257, 266, A251, A254, A266 Oshiwara Depot, Andheri Stn. [W], Yari Road Bus Stn. Jogeshwari (W), Andheri (W), Versova, Mazgaon, Mahim, Worli, Wadala, Kandivali (E), JVPD
17 Poisar पोयसर P 1966 Swami Vivekanand Road, Kandivali (W), Mumbai 203, A203, 210L, A210, 239, 244, 246, 276, 277, 280, 281, 284, 286, 290L Poisar Depot, Kandivali Stn. [W] Kandivali (W), Borivali (W), Dahisar (W), Juhu, Andheri (W), Malwani, Malad (E), Andheri (E)
18 Gorai गोराई GR 29.01.1996 Lokmanya Tilak Road, Gorai, Mumbai 79, A202, A206, A208, 226L, A240, A245, A247, 259, A269, A294, A345, 460L, 461L Gorai Depot, Borivali Stn. [W], P. Thakre Nagar Bus Stn., Kandharpada Bus Stn. Gorai, Borivali (W), Andheri (W), Dahisar (W), Dahisar (E), Goregaon (E), Andheri (E), Mulund (W), Mahim (W), Santacruz (W), Ghatkopar (W), Madh
19 Malvani मालवणी MLV 26.01.1991 Malvani, Malad (W), Mumbai A180, 207, 241, A256, A273, A359, A456, 459L, A622, 720L Malvani Depot, Madh Jetty, Marve Malad (W), Malvani, Madh, Mulund (W), Sahar, Andheri (W), Dahisar (E), Mahim (W), Juhu, Powai, Goregaon (E), Bhayander (E)
20 Malad मालाड MLD 01.04.2014 Chincholi Bunder, Malad (W), Mumbai 182, 243, 262, 270, 271, 272, A620, A621 Malad Depot, Malad Stn. (W), Malad Stn. [E] Malad (W), Sainath Marg, Anand Marg, Marve Beach, Madh Island, Chunabhatti, Sion, Goregaon (W),
Eastern Suburb Zone
21 Anik आणिक A 1988 Salt-pan Road, Wadala, Mumbai. A5, 58, A59, A60, 75, 85, 360, A361, A362, 363, A367, A369, A377, A431, 432 Anik Depot, Nehru Nagar Bus Stn., Chunabhatti Kurla (E), Sion, Anik, Chunabhatti, Mahul Village, Dahisar (E), Trombay, Airoli, Churchgate, Wadala (E), Dadar, Mazgaon, Sion, Cuffe Parade, Girgaon
22 Prateeksha Nagar प्रतीक्षानगर PN 1996 Salt-pan Road, Wadala, Mumbai 9, 14, 15, 43, 67, 88, 169, 172, 181, 255L, 312, 341, 348L, 501L Prateeksha Nagar Depot, Antop Hill, Antop Hill Extn. Antop Hill, Wadala (E), Matunga (E), Borivali (E), Colaba, Churchgate, Mazgaon, Malabar Hill
23 Deonar देवनार D 1969 Sion–Trombay Road, Deonar, Mumbai A21, A92, A364, A380, A382, 399L, 502L, 504L, 506L, 526L, 663, C21Exp, AC-60Exp, C-521Exp Deonar Depot, Trombay, Anushakti Nagar Chembur (E), Trombay, Mankhurd, Anushakti Nagar, Borivali (E), Govandi (E), Ghansoli, Nerul, Vashi Bus Stn, Cheetah Camp, Fort
24 Shivaji Nagar शिवाजीनगर SN 1998 Govandi, Shivaji Nagar, Mumbai 8L, A19, A350, A357 A366, A375, A376, A379, A383, A404, A488, 489L Shivaji Nagar Depot, Shivaji Nagar Ter., Dr. Ambedkar Udyan (Chembur W) Shivaji Nagar, Govandi (W), Chembur (W), Goregaon (E), Mumbai Central, Churchgate, Fort, Bandra (W), Mahim, Chembur Colony
25 Ghatkopar घाटकोपर G 1974 Ghatkopar (E), Mumbai A185, A325, A381, A385, 388L, A394, A397, A419, A421, A427, A430, 453L, 470L, A481, 494L, 499L, 511L, 533L, C53Exp, Airport Service Ghatkopar Depot, Ghatkopar Stn (E), Ghatkopar Stn (W), Kannamwar Nagar 2 Ghatkopar (W), Ghatkopar (E), Vihar Lake, Chandivali, Kannamwar Nagar, Vashi (APMC Market), Nerul, Kalamboli, Borivali (E), Andheri (E), Thane
26 Vikhroli विक्रोळी V 1972 L.B.S Road, Vikroli (W), Mumbai 7L, 331, 386, 387, A416, 418, 478L, 602, 603, 604, 605, 606, 607, 608, 612 Vikhroli Depot, Bhandup Stn. (W), Kanjurmarg Stn. (W) Vikhroli (W), Bhandup(W), Kanjurmarg (W), Hiranandani Bus Depot, Borivali (E), Pydhonie
27 Mulund मुलुंड MU 1999 Devidayal Road, Mulund (W), Mumbai A368, 373L, A391, 396L, A402, A403, 409L, A412, A484, 512L, C-61Exp, C-513Exp Mulund Depot, Mulund Stn. (W), Mulund Bus Stn. [W], Mhada Bus Stn. [E] Mulund (W), Thane, Mulund (E), Sewree, Nahur, Vashi Rly Stn, Nerul Bus Stn, Mira Road Rly Stn (E), Andheri (E)

Bus routes

BEST bus routes are spread citywide and to neighboring cities. BEST operates inter-city services to three areas beyond the municipal limits of Mumbai City; i.e., into the limits of the bordering corporations of Navi Mumbai, Thane, and Mira-Bhayandar. BEST supplements suburban rails, metro rail and monorail in the Mumbai region. It is for this reason that BEST always gives priority for feeder routes over other routes. BEST uses CNG, electric and diesel-powered buses for its operation. BEST introduced Air-conditioned buses in 1998.[22]

The majority of BEST buses consist of ordinary routes. Limited bus services that skip minor stops are used on long routes, high-capacity routes, and routes that provide connectivity beyond Mumbai city. The buses have "LTD" appended to the route number. "C" routes are ultra long routes. 5xx LTD numbered buses connect Navi Mumbai with Mumbai. Some buses like 504 LTD and C 53 EXP plies till Navi Mumbai's Raigad district, also called as South Navi Mumbai, thereby connecting the nodes of Kharghar and Kalamboli. Buses number 4xx mostly like 496 LTD and 497 LTD serve Mulund and Thane and provide the connection to greater Mumbai and buses numbered 6xx LTD and 7xx LTD serves Mira-Bhayander region like 706 LTD and 720 LTD. Buses number 3xx most likely cater to eastern suburbs. Buses number 2xx mostly serve western suburbs. Buses number 1xx mostly serve central suburbs. Bus numbers from 1 to 99 mostly serve south Mumbai.

As of 2021, the BEST runs approximately 3,800 buses,[13][23] ferrying 5 million passengers[24] over 443 routes, and has a workforce strength of 38,000, which includes 22,000 bus drivers and conductors. BEST plans to induct more AC & Non AC buses on wet lease and increase total fleet to 6,000 buses by 2021.

Besides buses, BEST operates a ferry service since 1981 in northern Mumbai, across the Manori Creek. The barges operate at regular intervals across the shallow creek linking Manori to Marve.[25]

The BEST bus service suffered two bombings on 6 December 2002 and 28 July 2003 killing six people. In August 2006, BEST introduced payphone system and CCTVs on its buses as a response to terror attacks on the city's buses and trains.[26]

Mumbai Ordinary Bus Routes

The following is a list of the bus routes operated by BEST in Mumbai.[27]

Route

number

Origin Destination Notes
3 Navy Nagar Jijamata Udyan
9 Colaba Bus Station Antop Hill
14 Dr. Shyama Prasad Mukherjee Chowk Pratiksha Nagar Depot
15 Mantralaya
27 Rani Laxmibai Chowk (Sion) Vaishali Nagar, Mulund (W)
28 Pt. Paluskar Chowk J.V.P.D. Bus Station
35 Comrade P.K. Kurne Chowk (Worli) Marol Maroshi Bus Station
37 J. Mehta Marg Kurla Bus Station (E)
39 Comrade P.K. Kurne Chowk SEEPZ Village
44 Kala Chowky Worli Bus Depot
45 Backbay Bus Depot M.M.R.D.A Colony (Extension) Mahul Also in AC
46 Ferry Wharf Dharavi Depot
49 Maharana Pratap Chowk M.M.R.D.A Colony (Extension) Mahul
50 Ferry Wharf Worli Depot
52 Sharawan Yeshwante Chowk (Kala Chowky) Dharavi Depot
56 Worli Depot Vesave Yari Road Bus Station Sometimes only till Santacruz Bus Depot
57 Kamala Nehru Park Prabodhankar Thackray Udyan (Sewree)
58 Wadala Truck Terminal Kurla Bus Station (East)
61 Swami Dayanand Sarswati Chowk Machhimar Nagar Mahim
62 Veer Hutatma Bhai Kotwal Udyan Vidyavihar Bus Station
66 Ballard Pier Rani Lakshmi Chowk Bus Depot Also in AC
67 Kamala Nerhu Park Antop Hill
68 Chhatrapati Shivaji Maharaj Terminus Sant Gadge Maharaj Chowk
69 Dr. Shyama Prasad Mukherjee Chowk - Museum Prabodhankar Thackray Udyan (Sewree)
75 Bhakti Park Complex (Ainik) Rani Lakshmi Chowk - Sion
76 Mantralaya Pratiksha Nagar Depot
79 Santacruz Bus Depot Gorai Depot
83 Colaba Bus Station Santacruz Depot
85 Pt. Paluskar Chowk Kurla Bus Station (E)
88 Mantralaya Pratiksha Nagar Depot
89 Worli Depot
110 Sangam Nagar (Wadala East) Comrade P.K. Kurne Chowk (Worli)
120 Marine Lines Railway Station Dawa Bazar
123 R.C. Church Vasantrao Naik Chowk
125 Colaba Bus Station Worli Village
126 Chhatrapati Shivaji Maharaj Terminus Jijamata Udyan
Mantralaya
135 J. Mehta Marg Ferry Wharf
151 J. Mehta Marg Wadala Bus Depot
154 Byculla Railway Station (West) Nehru Planetarium
164 Maharana Pratap Chowk (Mazgaon) Dharavi Bus Depot
165 Kasturbha Gandhi Chowk Wadala Bus Depot
166 Vasantrao Naik Chowk Bharani Naka (Antop Hill)
168 Lal Bahadur Shastri College Wadala Bus Depot
169 Worli Village Pratiksha Nagar Bus Depot
171 Worli Milk Dairy Antop Hill
172 Prateeksha Nagar Bus Depot Comrade P.Kurne Chowk (Worli)
176 Rani Laxmibai Chowk (Sion) Hinduja Hospital
181 SEEPZ Village Antop Hill Extension
182 Malad Depot Chunabhatti Bus Terminus
200 Versova-Yari Road Bus Station Wadala Bus Depot Sometimes only till Mahim Bus Station
201 Santacruz Bus Depot Sewree Bus Station
203 Juhu Beach Dahisar Bridge Sometimes only till Poisar Depot
204 Goregaon (West) Bus Station Dahisar Bridge
205 Jogeshwari (West) Bus Station Gomant Nagar (Dahisar West)
207 Malvani Bus Depot Dahisar Bus Station
209 Ashish Complex (Dahisar West) Samata Nagar Bus Station (Kandivali West)
212 Sewree Bus Station Bandra Reclamation
213 Sewree Bus Station Santacruz Railway Station (East)
212 TATA Colony (Bandra East) Bandra Reclamation
221 Andheri Railway Station (West) Versova-Yari Road Bus Station
224 Borivali Railway Station (West) Santacruz Depot
225 Dindoshi Bus Depot Bandra Railway Station (West)
231 Juhu Bus Depot Santacruz Railway Station (West)
239 Charkop Sector 9 Kandivali Railway Station (West)
241 Malvani Bus Depot Mahim Bus Station Sometimes till Wadala Bus Depot
242 Andheri Railway Station (West) Millat Nagar
243 Jankalyan Nagar Malad Railway Station (West)
244 Borivali Railway Station (West) Kandivali Railway Station (West)
246 Borivali Railway Station (West) Kandivali Railway Station (West)
247 Bunder Pakhadi Village Kandivali Railway Station (West)
259 Gorai Bus Depot Andheri Railway Station (West)
262 Goregaon Bus Station West Malad Railway Station (West)
266 Shree Swami Samarth Nagar (Extension) Andheri Railway Station (West)
270 Pumping Center Malvani Malad Railway Station (West)
271 Madh Jetty Malad Railway Station (West)
272 Marve Beach - Essel World Malad Railway Station (West)
276 Charkop Sector 6 Kandivali Railway Station (West)
277 Borivali Railway Station (West) Kandivali Railway Station (West) Via Poisar
281 Pushpa Park (Malad East) Kandivali Railway Station (West)
281 Damu Nagar (Extension) Kandivali Bus Station (East)
281 S.K Resort Borivali West Kandivali Railway Station (West)
286 Charkop Village Kandivali Railway Station (West)
281 Anita Nagar (Extension) Kandivali Railway/Bus Station (East)
303 Bandra Bus Station (East) Mulund Railway Station (West)
307 Marol Bus Depot Vaishali Nagar (Mulund West)
307 Majas Bus Depot Vidyavihar Bus Station West
310 Bandra Bus Station (East) Kurla Railway Station (West)
312 Pratiksha Nagar Bus Depot SEEPZ Bus Station
313 Santacruz Railway Station (East) Kurla Railway Station (West) Via Kapadia Nagar
316 Bandra Bus Station (East) Bandra Colony Bus Station
317 Bandra Bus Station (East) TATA Colony Bandra East
319 Majas Bus Depot Kurla Railway Station (West)
320 Filter Pada Kurla Railway Station (West)
320 Santacruz Railway Station (East) Vidyavihar Bus/Railway Station (West)
323 Chandivali Vidyavihar Bus/Railway Station (West)
326 Shivshahi Prakalp; Mantri Park Kurla Railway Station (West)
327 Shivshahi Prakalp; Mantri Park Goregaon Railway Station (East)
328 Bamandaya Pada Versova - Yari Road Bus Station
331 Ghatkopar Railway Station (West) Sahar Cargo Complex
333 Maharishi Valmiki Chowk - Andheri East Mahakali Caves
335 Andheri Railway Station (East) Chandivali
339 Majas Bus Depot Juhu Bus Station
341 Goregaon Railway Station (East) Antop Hill
342 Goregaon Railway Station (East) Kokan Vikas; Aarey Colony
343 Goregaon Railway Station (East) Dadasaheb Phalke Chitranagri; Filmcity
344 Goregaon Railway Station (East) Sankalp Society
346 Goregaon Railway Station (East) Shivshahi Prakalp; Mantri Park
346 Marol Bus Depot Santosh Nagar (Extension)
351 Mumbai Central Bus Depot TATA Power Center Mahul
352 Rani Laxmibai Chowk (Sion) Trombay
360 Kurla Bus Station (East) Trombay
361 Kurla Bus Station (East) Mahul Village
363 Kurla Bus Station (East) Mahul Village Via RCF Colony
365 Kurla Railway Station (West) Sahar Cargo Complex
384 Ghatkopar Bus Station Hiranandani; Powai Bus Station
392 Majas Bus Depot Vikhroli Bus Depot
410 Mahakali Caves Vikhroli Bus Depot
411 Sangharsh Nagar (Chandivali) Wadala Bus Depot
415 Majas Bus Depot Andheri Railway Station (East)/ Agarkar Chowk
418 Hiranandani; Powai Bus Station Vikhroli Railway Station (West)
422 Bandra Railway Station (West) Vikhroli Bus Depot
423 Maharana Pratap Chowk/ Mulund Check Naka MHADA Colony (Chandivali)
424 Mulund Railway Station (West) Goregaon & Oshiwara Bus Depot
425 Shivaji Talao (Bhandup West) Versova - Yari Road Bus Station
426 Filterpada Vidhyavihar Railway Station (West)
428 Shivaji Talao (Bhandup West) Sadhbhakti Mandir (Jogeshwari East)
432 Kurla Railway/Bus Station (East) Vivekananda School (Chembur)
446 Kurla Railway Station (West) Bamandaya Pada
452 Goregaon Railway/Bus Station (East) Mayur Nagar (Aarey Colony)
454 Shivshahi Prakalp; Mantri Park Seven Bungalows Bus Station
463 Rani Laxmibai Chowk (Sion) Veer Hutatma Bhai Kotwal Udyan (Plaza)
473 Mahul Village Bandra Railway/Bus Station (West)
601 Anand Nagar (Malad East) Malad Railway Station (East)
601 Hiranandani; Powai Bus Station Kanjurmarg Railway Station (West)
603 RCF Colony (Bhandup Village) Amrut Nagar (Vikhroli West)
627 Mora Village Andheri Railway Station (West)
663 Mahul Village Trombay
701 Samata Nagar Bus Station (Kandivali East) Mira Road Railway Station (East)
703 Samata Nagar Bus Station (Kandivali East) Mira Road Railway Station (East) Via Dattani Park

Mumbai Air Condition bus routes

The following is a list of the air conditioned bus routes operated by BEST in Mumbai.[27]

Route

number

Origin Destination Notes
AS-1 Bandra Reclamation Bus Station R.C Church Colaba
AS-3 Jijamata Udyan - Byculla Zoo Pydhonie
AS-5 Kurla Bus Station (East) Mantralaya
AS-14 M.G Hospital Parel R.C Church Colaba
AS-19 Mantralaya Shivaji Nagar Bus Station (West)
AS-21 Trombay Wadala Railway Station (West)
AS-22 Bandra Railway Station (East) Kurla Railway Station (West)
AS-23 Bandra Railway Station (East) C.A Institute (B.K.C)
AS-25 Backbay Bus Depot Kurla Bus Depot
AS-30 Electric House, Colaba Bus Depot Chunabhatti Bus Terminus
AS-32 Goregaon Bus Station (West) Versova-Yari Road Bus Station
AS-41 Ferry Warf Colaba Bus Station
AS-59 Veer Hutatma Bhai Kotwal Udyan (Dadar) Kurla Bus Station (West)
AS-60 Maharana Pratap Chowk Kurla Bus Station (East)
AS-63 J. Mehta Marg - Napean Sea Road Byculla Station (W)
AS-64 Kala Chowky Dadar Railway Station (East)
AS-77 Breach Candy Hospital Byculla Station (W)
AS-82 Mantralaya Worli Depot
AS-92 Vasant Rao Naik Chowk Anushakti Nagar Bus Station
AS-100 Ahilyabai Holkar Chowk; Churchgate Free Press Journal Road
AS-101 Dr. Shyama Prasad Mukherjee Chowk (Museum) Mahatma Phule Market (Crawford Market)
AS-102 Vijay Vallabh Chowk (Pydhonie) Grant Road Railway Station (E)
AS-103 R.C. Church Kamala Nehru Park
AS-104 Nana Chowk J. Mehta Marg
AS-105 Kamala Nehru Park Novelty Cinema
AS-106 R.C. Church Kamala Nehru Park (Malabar Hill)
AS-107 Navy Nagar Colaba Mahatma Phule Market (Crawford Market)
AS-108 Chhatrapati Shivaji Maharaj Terminus Kamala Nehru Park (Malabar Hill)
AS-109 Mahatma Phule Market (Crawford Market) R.C. Church
AS-111 Chhatrapati Shivaji Maharaj Terminus Gateway of India
AS-112 Ahilyabai Holkar Chowk (Churchgate)
AS-113 Khadi Bhandar Mahatma Phule Market (Crawford Market)
AS-115 Chhatrapati Shivaji Maharaj Terminus N.C.P.A
AS-116 Chhatrapati Shivaji Maharaj Terminus Gateway of India
AS-117 Sangam Nagar (Wadala East) Wadala Railway Station (West)
AS-118 Dadar Railway Station (West) Worli Village
AS-119 Kasturba Gandhi Chowk (C.P Tank) Opera House (Pt. Paluskar Chowk)
AS-120 Mangaldas Market Opera House (Pt. Paluskar Chowk)
AS-121 Backbay Bus Depot J. Mehta Marg (Napean Sea Road)
AS-122 Ballard Pier Ahilyabai Holkar Chowk (Churchgate)
AS-124 Colaba Bus Station Worli Bus Depot
AS-134 Backbay Bus Depot Prabodhankar Thackray Udyan (Sewree)
AS-135 J. Mehta Marg Ferry Wharf
AS-136 Backbay Bus Depot Ahilyabai Holkar Chowk
AS-137 Navy Nagar
AS-138 Backbay Bus Depot Chhatrapati Shivaji Maharaj Terminus
AS-139 Geetanagar (Colaba)
AS-153 Byculla Railway Station (W) Nair Hospital
AS-155 Grant Road Railway Station (W) Cumbala Hill Post Office
AS-162 Prabodhankar Thackray Udyan (Sewree) Worli Village
AS-163 Prabodhankar Thackray Udyan (Sewree) Byculla Railway Station (East)
AS-167 Comrade P.K. Kurne Chowk (Worli) Prabhadevi Railway Station (West)
A-170 Lower Parel Railway Station Prabhadevi Railway Station (West)
A-171 Chunabhatti Bus Terminus Worli Bus Depot
AS-174 Antop Hill Veer Hutatmanbai Kotwal Plaza (Dadar)
AS-175 Antop Hill Wadala Railway Station (West)
AS-177 Kala Chowky Parel Railway Station (East)
AS-180 Malavani Bus Depot Chhatrapati Shivaji International Airport Sometimes only till Andheri Railway Station (West)
AS-185 Andheri Railway Station (East) Kannamwar Nagar No.2
AS-186 Andheri Railway Station (East) Vihar Lake
A-203 Andheri Railway Station (West) Juhu Beach
AS-202 Gorai Bus Depot Mahim Bus Station also a LTD route
AS-206 Borivali Railway Station (West) Saraswati Complex (Dahisar)
A-211 Bandra Railway Station (West) Fr. Agnel Ashram (Bandra West)
A-214 Bandra Railway Station (West) Mount Mary Steps (Bandra West)
As-217 Dadar Railway Station (East) Mint Colony
AS-218 Dadar Railway Station (East) TB Hospital
A-219 Bandra Railway Station (West) Bandra Reclamation
A-220 Khar Railway Station (West) Bandra Railway Station (West)
A-221 Andheri Railway Station (West) Natasha Tower
A-222 Chuim Village (West) Bandra Railway Station (West)
A-231 Juhu Bus Station Santacruz Railway Station (West)
A-234 Jogeshwari West Bus Station Versova-Yari Road Bus Station
A-235 Millat Nagar Andheri Railway Station (West)
AS-240 Shanti Ashram Borivali West Kandarpada Bus Station
AS-245 Charkop Bus Station Kandarpada Bus Station
AS-247 Gorai Creek Borivali Railway Station (West)
A-248 Ramesh Nagar Andheri Railway Station (West)
A-249 Versova Village Andheri Railway Station (West)
A-251 Versova Yari Road Bus Station Seven Bungalows Bus Station
A-252 Sardar Patel Nagar Andheri Railway Station (West)
A-254 Veera Desai Road (Extension) Andheri Railway Station (West)
AS-256 Malvani Depot Juhu Beach
A-257 J.V.P.D Bus Station Andheri Railway Station (West)
A-261 Jogeshwari Bus Station West Goregaon Bus Station West
A-264 Samarth Nagar (Jogeshwari East) Sadhbhakti Mandir
A-266 Shree Swami Samarth Nagar (Extension) Andheri Railway Station (West)
A-268 Shree Swami Samarth Nagar Circle Andheri Railway Station (West)
AS-268 Madh Jetty Borivali Railway Station (West)
AS-273 MHADA Colony Malvani Malad Railway Station (West)
AS-287 Thakur Village Kandivali Bus Station (East)
AS-288 Kranti Nagar Kandivali Bus/Railway Station (East)
AS-293 Shree Krishna Nagar Post Office Jai Maharashtra Nagar (Borivali East)
AS-294 Kranti Nagar Borivali Bus/Railway Station (West)
AS-296 New Link Road Junction (Kandivali West) Shanti Ashram (Borivali West) Via S.V Road
AS-297 Kokanipada (Borivali East) Borivali Bus/Railway Station (East)
AS-298 Rawalpada (Ashok Van) Borivali Bus/Railway Station (East)
AS-299 Borivali Bus/Railway Station (East) Jai Maharashtra Nagar (Borivali East)
AS-300 Kandivali Bus/Railway Station (East) Sanskriti Apartment (Kandivali East)
AS-301 Borivali Bus/Railway Station (East) Hanuman Tekdi (Borivali East)
AS-302 Maharana Pratap Chowk (Mulund Check Naka) Rani Laxmibai Chowk (Sion)
AS-311 Kurla Railway Station (West) Santacruz Railway Station (East) Via Kalina
AS-318 Kurla Railway Station (West) Santacruz Railway Station (East) Via Vidyanagari
AS-325 Ghatkopar Bus Depot Kurla Railway Station (West)
AS-334 Ghatkopar Bus Depot Marol Bus Depot
AS-337 Chhatrapati Shivaji Maharaj International Airport Andheri Railway Station (East)
AS-338 Sahar Cargo Airport Complex Andheri Railway Station (East)
AS-340 Ghatkopar Railway Station (West) Andheri Railway Station (East)
AS-341 Rani Laxmibai Chowk (Sion) Antop Hill
AS-345 Gorai Bus Depot Santosh Nagar (Extension)
AS-347 Gokuldham Goregaon Railway Station (East)
AS-350 Shivaji Nagar Bus Station Kurla Bus/Railway Station (East)
AS-357 Shivaji Nagar Bus Station Mumbai Central Bus Depot
AS-359 Malvani Bus Depot Hiranandani; Powai Bus Station
AS-362 Kurla Bus Station (East) Deonar Bus Depot
AS-364 Trombay Mahul Village
AS-366 Kurla Bus Station (East) Shivaji Nagar (Govandi)
AS-367 Kurla Bus Station (East) Gadkari Quarry
AS-368 Mulund Bus Depot Sewree Bus Station
AS-369 Kurla Bus Station (East) Vashi Naka (Chembur)
AS-370 MHADA Colony Bus Station (Mulund East) Kelkar College
AS-372 Ghatkopar Bus Station Trombay
AS-376 Shivaji Nagar Bus Station Mahim Bus Station
AS-377 Kurla Bus Station (East) S.R.A Colony (Mankhurd)
AS-378 Mankhurd Railway Station (South) Trombay
AS-379 Ghatkopar Railway Station (East) Govandi
AS-380 Ghatkopar Railway Station (East) Trombay
AS-381 Ghatkopar Railway Station (East) TATA Power Center (Mahul)
AS-381 Anushakti Nagar Bus Station Sahar Air Cargo Complex
AS-383 Shivaji Nagar Bus Station Gadkari Quarry
AS-385 Ghatkopar Bus Station Comrade P.C Kurne Chowk (Worli)
AS-385 Ghatkopar Railway Station (West) Barve Nagar
AS-391 Mulund Railway Station (West) Khindipada Dargah
AS-394 Vikhroli Bus Station (East) Kannamwar Nagar No. 2
AS-397 Vikhroli Bus Station (East) Kannamwar Nagar No. 124
AS-401 Mulund Railway Station (West) Vaishali Nagar (Mulund West) Via Bhakti Marg
AS-402 Mulund Railway Station (West) Vaishali Nagar (Mulund West) Via ESIC Hospital
AS-403 Andheri Railway Station (East)/ Agarkar Chowk MHADA Colony Bus Station (Mulund East)
AS-404 Ghatkopar Railway Station (East) Shivaji Nagar Bus Station
AS-405 Mulund Railway Station (West) Yogi Hills (Mulund West)
AS-406 Ghatkopar Railway Station (East) Railway Police Colony
AS-412 Mulund Railway Station (West) Ghati Pada
AS-413 Santacruz Railway Station (East) Kunchi Kurve Nagar
AS-416 Ghatkopar Railway Station (West) Amrut Nagar (Vikhroli West)
AS-419 Ghatkopar Bus Station Sangharsh Nagar (Chandivali)
AS-421 Ghatkopar Railway Station (West) MHADA Colony (Chandivali)
AS-427 Ghatkopar Bus Station Filter Pada
AS-430 Ghatkopar Bus Station Mahul Village
AS-431 Kurla Railway/Bus Station (East) TATA Power Center (Mahul)
AS-434 Andheri Railway Station (East)/Agarkar Chowk Bamandaya Pada
AS-435 Andheri Railway Station (East)/Agarkar Chowk Om Nagar (Warehouse)
AS-441 Andheri Railway Station (East)/Agarkar Chowk Majas Bus Depot
AS-442 Sadbhakti Mandir Majas MHADA Colony
AS-443 Andheri Railway Station (East)/Agarkar Chowk Bamandaya Pada
AS-447 Goregaon Railway Station (East) Santosh Nagar Extension
AS-449 Goregaon Railway Station (East) Balasaheb Thackray Trauma Center (SRP Camp)
AS-451 Goregaon Railway Station (East) Aadarsh Nagar (Aarey Colony)
AS-456 Shivshahi Prakalp; Mantri Park Malvani Bus Depot
AS-462 Borivali Railway Station (East) Vaishali Nagar (Dahisar East)
AS-477 Borivali Railway Station (East) Rushi Van (Dahisar East)
AS-479 Borivali Railway Station (East) Janta Nagar (Kandivali East)
AS-481 Ghatkopar Bus Station Vashi Naka (Chembur)
AS-484 Pawar Nagar Bus Station (Thane) MHADA Colony (Mulund East)
AS-488 Shivaji Nagar Bus Station Dindoshi Bus Depot
AS-493 Anushakti Nagar Bus Station Maharana Pratap Chowk (Mulund Check Naka)
AS-604 Kanjurmarg Railway Station (West) Bhandup Railway Station (West)
AS-605 Tembipada Bhandup Railway Station (West)
AS-606 Nagardas Nagar Bhandup Railway Station (West)
AS-607 Tulshetpada Bhandup Railway Station (West)
AS-608 Hanuman Nagar (Bhandup West) Kanjurmarg Railway Station (West)
AS-612 Hanuman Nagar (Bhandup West) Bhandup Railway Station (West)
AS-613 Sundar Baug Vidyavihar Bus Station (West)
AS-618 Datta Mandir Santacruz Railway Station (East)
AS-620 Malad Bus Depot Malad Railway Station (West)
AS-621 Ushma Nagar Malad Railway Station (West)
AS-622 Jankalyan Nagar Malad Railway Station (West)
AS-624 Anand Nagar; Appapada (Malad East) Malad Railway Station (East)
AS-626 Bhuje Talao Malad Railway Station (West)
AS-629 Samata Nagar Bus Station (Kandivali East) Borivali Railway Station (East)
AS-646 Naagri Niwara 1&2 Goregaon Railway Station (East)
AS-646 Shivshai Prakalp / Mantri Park Goregaon Check Naka (Aarey Metro Station)
AS-691 Amar Nagar Mulund Railway Station (West)
AS-647 Konkanipada (Extension) Dahisar Railway Station (East)
AS-698 National Park (Borivali East) Borivali Railway Station (East)
AS-808 World Trade Center Ahilyabai Holkar Chowk (Churchgate)
AS-809 N.C.P.A Ahilyabai Holkar Chowk (Churchgate)

Mumbai Limited Bus Routes

The following is a list of the limited bus routes operated by BEST in Mumbai.[27]

Route

number

Origin Destination Notes
2 LTD Bandra Colony Bus Station Electric House, Colaba Bus Depot
4 LTD Goregaon;Oshiwara Bus Depot J.J Hospital
6 LTD TATA Power Center Mahul Electric House, Colaba Bus Depot Sometimes till Mahul Village
7 LTD Vikhroli Bus Depot Vijay Vallabh Chowk (Pydhonie)
8 LTD Govandi Bus Terminus Mantralaya
11 LTD Bandra Colony Bus Station Electric House, Colaba Bus Depot
21 LTD Trombay Dr. Shyamaprasad Mukherjee Chowk (Museum)
25 LTD Vihar lake Sewree Bus Station
80 LTD Walkeshwar Mahim Bus Station
84 LTD Goregaon;Oshiwara Bus Depot Worli Bus Depot
87 LTD Bandra Colony Bus Station Mantralaya
188 LTD Borivali Railway Station (East) Kanheri Caves
210 LTD Versova-Yari Road Bus Station Dahisar Bridge Mostly only till Poisar Depot
223 LTD Samata Nagar Bus Station (Kandivali East) Seven Bungalows Bus Station
226 LTD Prabodhankar Thackeray Nagar Bus Station (Charkop) Barve Nagar
255 LTD J.V.P.D Bus Station Pratiksha Nagar Bus Depot
321 LTD Mahim Bus Station Barve Nagar
330 LTD Andheri Railway Station (East)/ Agarkar Chowk Kurla Railway Station (West)
348 LTD Dindoshi Bus Depot Pratiksha Nagar Bus Depot
355 LTD Santacruz Bus Depot Trombay
356 LTD Santacruz Bus Depot TATA Power Center Mahul Sometimes only till Vashi Naka, Chembur
373 LTD Vaishali Nagar (Mulund West) Mahul Village
375 LTD Shivaji Nagar Bus Station Bandra Bus/Railway Station (West) Also an AC route
388 LTD Santacruz Railway Station (East) Kannamwar Nagar No. 2
396 LTD Andheri Railway Station (East)/ Agarkar Chowk Mulund Check Naka/ Maharana Pratap Chowk
398 LTD Dindoshi Bus Depot Mulund Check Naka/ Maharana Pratap Chowk
399 LTD Trombay Marathon Chowk/ Teen Haath Naka (Thane)
409 LTD Mulund Bus Depot Sahar Air Cargo Complex
453 LTD Ghatkopar Bus Station Lokmanya Nagar (Thane)
459 LTD Malvani Bus Depot Mulund Railway Station (West)
460 LTD Gorai Bus Depot Mulund Railway Station (West)
461 LTD Charkop Bus Station Mulund Check Naka/ Maharana Pratap Chowk
464 LTD Goregaon; Oshiwara Bus Depot Ghatkopar Bus Station
469 LTD Goregaon; Oshiwara Bus Depot Mulund Check Naka/ Maharana Pratap Chowk
470 LTD Ghatkopar Bus Station Borivali Railway Station (East)
478 LTD Vikhroli Bus Depot Borivali Railway Station (East)
489 LTD Shivaji Nagar Bus Station Dindoshi Bus Depot
492 LTD Bhoomi Acres (Thane) Majas Bus Depot
494 LTD Reti Bunder (Kalwa) Ghatkopar Bus Station
496 LTD Andheri Railway Station (East)/ Agarkar Chowk Marathon Chowk/ Teen Haath Naka (Thane)
498 LTD Borivali Railway Station (East) Sangharsh Nagar (Chandivali)
499 LTD Ghatkopar Bus Station Vrindavan Society (Thane)
501 LTD Airoli Bus Station Kurla Railway/Bus Station (East)
502 LTD Nehrul Sector 46;48 TATA Power Center (Mahul)
504 LTD Jalvayu Vihar (Kharghar) Deonar Bus Depot
505 LTD CBD Belapur Bus Station Bandra Railway/Bus Station (West)
506 LTD Nehrul Bus Station Deonar Bus Depot
507 LTD Vashi Sector 19 Santacruz Railway Station (East)
511 LTD Nehrul Bus Station Ghatkopar Bus Depot
512 LTD Nehrul Bus Station Maharana Pratap Chowk (Mulund Check Naka)
517 LTD Vashi Sector 19 Santacruz Railway Station (East)
522 LTD Millenium Business Park (Mahape) Marol Bus Depot
523 LTD Airoli Bus Station Dindoshi Bus Depot
524 LTD Ghatkopar Bus Station Borivali Railway Station (East)
524 LTD Majas Bus Depot Vashi Railway Station
526 LTD Jijamata Udyan (Zoo) Byculla Jalvayu Vihar (Kharghar)
533 LTD Andheri Railway Station (West) Vashi Sector 19
545 LTD Airoli Bus Station Andheri Railway Station (East) / Agarkar Chowk
702 LTD Magathane Bus Depot Ghodbunder Village
705 LTD Dindoshi Bus Depot Western Park
706 LTD Marol Bus Depot Bhayandar Railway Station (East)
707 LTD Goregaon; Oshiwara Bus Depot Bhayandar Railway Station (East)
709 LTD Magathane Bus Depot Bhayandar Railway Station (East)
710 LTD Magathane Bus Depot Bhayandar Railway Station (West)
720 LTD Malvani Bus Depot Bhayandar Railway Station (East)

Mumbai Corridor Bus Routes

The following is a list of the corridor bus routes operated by BEST in Mumbai.[27]

Route

number

Origin Destination Notes
C-10 Dharavi Bus Depot Electric House, Colaba Bus Depot
C-11 Dharavi Bus Depot Electric House, Colaba Bus Depot
C-12 Santacruz Bus Depot Dahisar Bus Station (Dahisar Check Naka)
C-15 Dindoshi Bus Depot Worli Bus Depot
C-33 Goregaon Bus Station (West) Nehru Planetarium (Worli)
C-40 Dindoshi Bus Depot Sewree Bus Station
C-42 Daldani Park (Thane) Rani Laxmibai Chowk (Sion) Also in AC Service
C-51 Colaba Bus Station Santacruz Depot
C-52 Kalamboli Bus Station Ghatkopar Bus Station
C-54 Airoli Bus Station Worli Bus Depot
C-55 C.B.D Belapur Bus Station Bandra (West) Bus Station
C-61 Mira Road Railway Station (East) Mulund Bus Depot
C-71 Mira Road Railway Station (East) Mahim Bus Station
C-72 Bhayandar Railway Station (East) Rani Laxmibai Chowk (Sion)
C-87 Bandra Reclamation Bus Station Backbay Bus Depot
C-305 Dharavi Bus Depot Backbay Bus Depot
C-370 Gawanpada (Mulund East) Bandra Reclamation Bus Station
C-440 Borivali Railway Station (East) Wadala Bus Depot
C-513 Vashi Railway Station Mulund Bus Depot
C-521 Ghansoli Village Wadala Bus Depot
C-700 Magathane Bus Depot Thane Railway Station (East) Also a LTD route
C-718 Dindoshi Bus Depot Bhayandar Railway Station (East)

Special Ring Routes (AC and Non AC)

The following is a list of the BKC special ring routes operated by BEST in Mumbai. Operated from Monday to Saturday except for Sundays and Public Holidays. These routes connect railway to business area of BKC.[27]

Route Route No. on apps Origin Destination Route Map
BKC-1 182 Bandra Bus Station (East) Diamond Market, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - Bharat Nagar - Laxmi Tower - Bharat Diamond Bourse - Diamond Market - ICICI Bank - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).
BKC-2 183 Kurla Bus Station (West) Swavalamban Bhavan, BKC Kurla Bus Station (West) - Buddha Colony - Kurla Depot - Anjanabai Magar - BKC Telephone Exchange - Trident Hotel - US Consulate General - Kautilya Bhavan or Videsh Bhavan - MCA Stadium - Swavalamban Bhavan - Indian Oil - MCA Stadium - Kautilya Bhavan or Videsh Bhavan - US Consulate General - Trident Hotel - BKC Telephone Exchange - Anjanabai Magar - Kurla Depot - Nehru Nagar (LTT SCLR) - Buddha Colony - Kurla Bus Station (West)
BKC-3 187 Bandra Bus Station (East) CA Institute, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - MMRDA Open Car Park - Bank of Baroda - Indian Oil - MCA Stadium - CA Institute, BKC - MCA Stadium - Swavalamban Bhavan - MMRDA Open Car Park - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).
BKC-21 (AC) A-21 Bandra Bus Station (East) Diamond Market, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - Bharat Nagar - Laxmi Tower - Bharat Diamond Bourse - Diamond Market - ICICI Bank - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).
BKC-22 (AC) A-22 Bandra Bus Station (East) Kurla Bus Station (West) Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - Bharat Nagar - ICICI Bank - Diamond Market - Citi Bank - BKC Telephone Exchange - Anjanabai Magar - Kurla Depot - Nehru Nagar (LTT SCLR) - Buddha Colony - Kurla Bus Station (W)
BKC-23 (AC) A-23 Bandra Bus Station (East) CA Institute, BKC Bandra Bus Station (East) - Kalanagar - MMRDA or Family Court - RBI - Income Tax Office - Tata Colony - MMRDA Open Car Park - Bank of Baroda - Indian Oil - MCA Stadium - CA Institute, BKC - MCA Stadium - Swavalamban Bhavan - MMRDA Open Car Park - Bharat Nagar - Tata Colony - Income Tax Office - RBI - MMRDA or Family Court - Kalanagar - Bandra Bus Station (East).

Mumbai Airport bus routes

The following is a list of the airport bus routes operated by BEST in Mumbai.[27]

Route

number

Origin Destination Notes
Airport-1 Chhatrapati Shivaji Maharaj International Airport Backbay Bus Depot
Airport-2 Chhatrapati Shivaji Maharaj International Airport Vashi Bus Station
Airport-3 Chhatrapati Shivaji Maharaj International Airport Borivali Railway Station (East)
Airport-4 Chhatrapati Shivaji Maharaj International Airport Cadbury Junction (Thane)
Airport-5 Chhatrapati Shivaji Maharaj International Airport (International Terminal 2) Chhatrapati Shivaji Maharaj International Airport (Domestic Terminal 1)

Mumbai HOHO bus routes

The following is a list of the hop in hop off (HOHO) bus route operated by BEST in Mumbai.[27]

Route

number

Origin Destination Notes
HOHO-1 Juhu Beach Gatway of India Route - Bandra Bandstand, Bandra-Worli Sealink, Worli, Lower Parel, Nehru Planetarium, Mahalaxmi, Babulnath, Girgaon Chowpatty, Marine Lines, Churchgate, Museum, Gateway of India.
HOHO-2 Gatway of India Juhu Beach Route - Gateway of India, C.S.M.T, J.J Flyover, Jijamata Udyan (Zoo), Parel, Dadar, Mahim, Bandra, Juhu Beach.

Types of bus services

Route Description
Ordinary Ordinary routes are the most common, with buses on these routes stopping at all stops. Buses traveling on these routes are identified by a white route number on a black background.
Limited Buses on these routes stop only at major stops and skip all the minor stops in between on high volume routes. They are identified by the route number in red on a white background. The route number ends with 'LTD'.
Special These buses travel on select routes covering railway station; metro station and the central business districts. These routes are identified by the route number in white on a red background. The route number ends with 'SPL'.
Corridor These buses travel on ultra long routes which are very high in demand by passengers. These routes are identified by route number in red on a yellow background. The route number starts with 'C'.
Air Conditioned These bus routes are air conditioned, they can be ordinary, limited or point to point. The route number starts with 'A or AS'.
Airport These bus routes are air conditioned and serve the International Airport. These routes are identified by route number with word 'AIRPORT' written.
Hop in, Hop off These bus routes are air conditioned and serve Mumbai Darshan. These routes are identified by word 'HOHO' written. Their livery is a little unique.

The routes operated by BEST can be broadly classified in the following categories.

Sometimes there are ladies special buses which are deployed during peak hours. Boards are fixed on windows of bus reading 'Ladies Special'. Since 2019, BEST runs special Tejaswini livery buses which are in yellow and pink colour specially for women passenger.

AC standard routes: These are air-conditioned routes across the city.

Since 2019, BEST has introduced conductor-less AC & non-AC buses where passengers have to buy the ticket before boarding the bus or on bus stops. However this is a test project and many passengers as well as staff are not satisfied with this new test project.

Since 2021, BEST has partnered with Chalo app, providing Chalo smart cards and app based ticket booking.

The aforementioned routes are further classified into types depending on the number of stops the bus takes and the type of bus used.

Fare

BEST has several options to pay bus fares.

The fares vary depending on the type. Paper tickets are valid only for single journey. Commuters have the option to buy a daily pass, distance-wise bus pass values and zonal pass. Students are eligible for discounts on monthly and quarterly passes and senior citizens for discounts on weekly, fortnightly, monthly and quarterly passes.[28]

Single Journey Fares

Single Journey Fares are valid only for a single trip between any two points. They are issued on paper tickets by the bus conductor. All fare payments can be made in cash and through UPI since 2020. The fare depends on the distance of the destination. Single Journey fare is not valid for transfers. Ordinary and limited bus service have the same fare. Ac bus fares are slightly higher.[citation needed]

Distance-wise Bus Pass

Distance bus value passes are valid only between two destinations (on a distance basis) on ordinary and limited bus service. Unlimited rides and transfers are available between opted destinations except for single rides. The bus passes are valid for travel between any two destinations up to a distance of a maximum of 20  km. These are issued on an RFID Smart Cards and verified by conductors using a machine. Passes are issued and renewed at all bus depots and also online through the website of BEST undertaking.[29]

Daily Pass

Passengers can avail unlimited bus travel for a day for 50 on non-AC buses of any route and for 60 on AC as well as non-AC of any route.[30] https://en.wikipedia.org/wiki/Ticket_punch

Zonal Pass

Zonal passes can be purchased according to the service type. These can be used on any bus routes (no AC and AC defined).[citation needed]

BEST Transport Museum

The BEST Transport Museum is at Anik Bus depot at Wadala. The museum was founded by P D Paranjape, the BEST officer who religiously collected bus tickets, engines, ticket-issuing machines from depots across the city. The museum was set up in 1984 at BEST's Kurla depot and was shifted to Anik depot in 1993.[31] The museum traces the evolution of BEST. It houses mini models of charming old BEST buses and ancient trams. Hand-written placards in Marathi and photographs are on display for the public. Entry to the museum is free.[32]

Electric department

Power, supplied by the Tata Group is brought to the city across creeks in pylons like these.
Power, supplied by the Tata Group is brought to the city across creeks in pylons like these.

Since 1926, the BEST has been sourcing its power from Tata Power, part of the Tata Group conglomerate. The power cables are laid underground, which reduces pilferage and other losses that plague most other parts of India. The nominal rating of power supplied by BEST is 3-phase, 50 Hz, 220/110 kV. Unlike the transport company, the electricity department services only the Mumbai City area, and not the suburbs. It provides power to 5 million residential and commercial establishments[33] and over 33,000 street lights within the city limits. As of 2000, BEST supplies a total of 700 MW (938,715 hp), with a consumption of 3,216 GWh (11,578 TJ).[34] The electricity department has 6,000 employees. The city has four 110-kV, twenty-two 33-kV and 22-kV substations. BEST has a distribution loss of around 10% (2001), among the lowest in India. In 2006, the RPS (Renewable purchase specification)[35] framework came into force, which has made it mandatory for electricity providers to generate or purchase fixed percentage (6% for FY 2009–10) of their power through renewable sources. To comply with this act, BEST plans to install photovoltaic cells in each of its 25 depots. They also plan to use solar power in gardens and street lighting where the demand is low. Another option being considered is the possibility of using the 7,000 tonnes (6,889 long tons; 7,716 short tons) of garbage disposed by the city on a daily basis, which can be potentially used to generate 350 megawatts (469,358 hp) of electricity.[36]

Issues

Transport revenues
Transport revenues
Electricity revenues: Blue–Income, Red–Expenditure, Green–Net profits
Electricity revenues: Blue–Income, Red–Expenditure, Green–Net profits
Net profit/loss
Net profit/loss

In the financial year 2004–05, the company earned 15142.2 million[37] from its electricity department, and 839.18 crore from its transport department. Profits from its electricity department totalled 152.82 crore (US$35m), and losses in its transport department totalled 212.86 crore ($48.8m), giving the company a net loss of 62.04 crore ($14.2m). For the financial year 2005–06, BEST is expected to earn 15401.3 million ($352.92m) with a profit of 1408 million ($32.3m) from the electricity department alone. However, its transport department is expected to earn 9486.8 million ($217.39m), with a loss of 1403.0 million ($32.26m). This gives it an estimated net loss of 5 million ($114,575).[38][39] Newer management techniques, such as retrenching of excess staff (494 till date),[12] and the closure of less patronised routes, have reduced the losses in recent years, from a high of 1.75 billion ($40.1m) in 2001.[40] Daily earnings from its transport system is 20 million ($458,450). It collects 7 million ($160,450) worth of five rupee coins daily, 4.8 million ($110,000) worth of ten and twenty rupee notes, and 6 million ($137,535) worth of fifty rupee notes, through its fare collection system. This has led a unique situation wherein it has accumulated a surplus of short change. In July 2005, the company floated tender inquiries to 54 banks to exchange the loose change, which totalled 46.7 million ($1.07m). However, none of the banks sent in a single bid, some citing that their vaults are full, and others saying it would be unprofitable for low denominations, given security considerations.[41]

Though the BEST is a government-owned company, it does not receive any financial assistance from the BMC, or the state government.[12] BEST also earns revenues by way of advertisements on its buses and bus-stops, and through rent from offices on owned properties. The BEST, being a public utility company, cannot increase electricity and bus fares to maximise its profits. An increase, when effected, is usually carried out to curb losses due to inflation. BMC approval is needed before such an increase goes into effect. Prior 2003 the BEST Understanding was a case Peter paying for Paul means the Electricity Division was in profit and Transport loss, so profit of Electricity was diverted to Transport so break even .The Company down stream started after the inception of Electricity Act 2003, in that act it is stated that the profit of Electricity supply cannot be diverted but to be used for same entity. After taking the issue with Maharashtra Electricity Regulatory Commission the company was running by adjusting the profit but after Supreme Court order, it could not adjusted the profit to transport now running in loss.

Culture and awards

BEST has been a quintessential part of life in Mumbai. The red double-decker buses, modelled on the AEC Routemaster buses of London, are one of the defining characteristics of the city. When BEST decided to do away with the double-deckers for operational reasons recently, public protests and sentiment forced it to continue with the service. A move to colour all its buses saffron from red in 1997 also drew in criticism, resulting in the red colour being retained. Bus drivers and conductors have come in for praise in the media for their service during the 2005 Mumbai floods, when they ensured that all the stranded passengers were dropped safely to their respective destinations. A total of 900 buses were damaged.[42]

The organisation has received the following awards for safety and management:[43]

Future

Among its future plans is the "digitisation project", wherein all underground cables, sub-stations, street lights and bus-stops would be tracked digitally through the geographical information system. It also plans to connect all its electricity meters through a network, so that the readings can be taken remotely, and in realtime, thus obviating the need for monthly manual door-to-door inspection.

See also

References

  1. ^ "Growth of Mumbai & its Municipal Corporation". Quarterly journal of the Local Self Government Institute (Mumbai). 1976. p. 13.
  2. ^ David, M. D. (1995). Mumbai , the city of dreams: a history of the first city in India. Himalaya Publishing House. pp. 199–200.
  3. ^ "Electricity Arrives in Mumbai". BEST Undertaking. Archived from the original on 11 October 2006. Retrieved 12 October 2006.
  4. ^ "Electricity Arrives in Mumbai". BEST Undertaking. Archived from the original on 8 October 2006. Retrieved 12 October 2006.
  5. ^ "Motor-Bus Appears". BEST Undertaking. Archived from the original on 15 January 2010. Retrieved 12 October 2006.
  6. ^ "B.E.S.&T. Company". BEST Undertaking. Archived from the original on 11 October 2006. Retrieved 12 October 2006.
  7. ^ "Progress of the Bus Service". BEST Undertaking. Archived from the original on 11 October 2006. Retrieved 12 October 2006.
  8. ^ "Alternative modes of Transport". BEST Undertaking. Archived from the original on 6 October 2006. Retrieved 12 October 2006.
  9. ^ "Electric Supply". BEST Undertaking. Archived from the original on 9 October 2006. Retrieved 12 October 2006.
  10. ^ "Organisational Setup". BEST Undertaking. Archived from the original on 4 June 2009. Retrieved 12 October 2006.
  11. ^ "Organisational Setup". BEST Undertaking. Archived from the original on 29 October 2006. Retrieved 12 October 2006.
  12. ^ a b c Kuber, Girish (15 August 2005). "Road warrior: City's bus service proves it's BEST". The Economic Times. Archived from the original on 29 March 2006. Retrieved 12 October 2006.
  13. ^ a b "3 Puneites in race for Sammelan presidentship". The Times of India.
  14. ^ Mumbai Mirror article published on 29 August 2012
  15. ^ "Help line DEPOTS". BEST Undertaking. Archived from the original on 6 March 2001. Retrieved 26 November 2009.
  16. ^ "Parking Facilities available at BEST Bus Depot". BEST Undertaking. Archived from the original on 17 December 2009. Retrieved 26 November 2009.
  17. ^ Sen, Somit (12 June 2019). "BEST finally gets go-ahead for 1,250 new buses on wet-lease | Mumbai News - Times of India". The Times of India. Retrieved 22 February 2020.
  18. ^ Korde, Kailash (9 July 2019). "400 AC buses to make BEST better in Mumbai". Hindustan Times. Retrieved 22 February 2020.
  19. ^ "New & cool: BEST begins 12 new AC services in town, Andheri". Free Press Journal. 10 December 2019. Retrieved 22 February 2020.
  20. ^ "Mumbai To Become First City In The Country To Get 100% Digital Buses With Tap In, Tap Out Facility". India.com. 19 April 2022.
  21. ^ Rao, Shashank (18 April 2022). "Tap-in/tap-out ticketing to start this week, BEST passengers will have to board bus from front; watch video". The Free Press Journal.
  22. ^ "A timeline of BEST buses in Mumbai". Daily News and Analysis. Mumbai. 29 June 2013. Retrieved 11 March 2015.
  23. ^ "Composition of Bus Fleet". BEST Undertaking. Archived from the original on 12 February 2005. Retrieved 12 October 2006.
  24. ^ "Now running TV ads in Mumbai's BEST buses". Rediff.com. Retrieved 5 August 2011.
  25. ^ "Bus Transport Profile". Brihanmumbai Electric Supply and Transport (BEST). Archived from the original on 28 June 2002. Retrieved 27 November 2009.
  26. ^ DNA Correspondent (26 August 2006). "BEST makes a smart move". Daily News & Analysis. Retrieved 12 October 2006.
  27. ^ a b c d e f g "BEST". BEST. Retrieved 20 March 2021.
  28. ^ "Buspass 2009" (PDF). BEST Undertaking. Archived from the original (PDF) on 29 December 2009. Retrieved 20 November 2009.
  29. ^ "The Brihanmumbai Electric Supply & Transport Undertaking (BEST)".
  30. ^ Sen, Somit (22 December 2021). "Mumbai: From today, unlimited BEST bus rides on monthly pass". The Times of India.
  31. ^ Priyanka Bhosale. "Summer Past-time - BEST TRANSPORT MUSEUM, WADALA". Karmayog.org. Retrieved 16 December 2009.
  32. ^ Time Out Mumbai. "BEST Transport Museum". Time Out Mumbai. Archived from the original on 24 July 2011. Retrieved 16 December 2009.
  33. ^ The BEST is the best option for Mumbai - Mumbai - DNA. Dnaindia.com. Retrieved on 2013-12-06.
  34. ^ "Electricity" (PDF). Maharashtra Electricity Regulatory Commission. Retrieved 12 October 2006.
  35. ^ "Archived copy" (PDF). Archived from the original (PDF) on 21 July 2011. Retrieved 25 May 2009.((cite web)): CS1 maint: archived copy as title (link)
  36. ^ Albuquerque, Olav (8 July 2005). "Short of funds, BEST looks to solar power". The Times of India. p. 3.
  37. ^ 10 million = 10 million. (See Indian numbering system). Rs 100 million = 230,000 US$ approx. Exchange rate: Rs. 43.6 = 1 US$ as of 2005-08-27.
  38. ^ 100,000 = 100,000.
  39. ^ "Finance". BEST Undertaking. Archived from the original on 16 July 2011. Retrieved 12 October 2006.
  40. ^ Joseph, Manu (21 August 2005). "May the Best Man Win". The Times of India. p. 3.
  41. ^ Albuquerque, Olav (6 July 2005). "You could now approach BEST for some loose change". The Times of India. TNN. p. 3.
  42. ^ "Statistics of Mumbai floods 2005". Karmayog. Retrieved 10 May 2009.
  43. ^ "Awards". BEST Undertaking. Archived from the original on 29 October 2006. Retrieved 12 October 2006.

Notes

  • May the Best Man Win; Manu Joseph; Times of India, Mumbai; p. 3; 21 August 2005
  • BEST will have to wait to become smart; Ashley D'Mello/Times News Network; p. 3;Times of India; 2 July 2005.
  • Short of funds, BEST looks to solar power; Olav Albuquerque; Times of India; p. 3; 8 July 2005.
  • Exit clause introduced in BEST-TPC pact; Times News Network; p. 4; Times of India; 7 July 2005.
  • BEST to hire buses from private operators; Olav Albuquerque; Times of India; p. 7; 4 June 2005.
  • You could now approach BEST for some loose change; Olav Albuquerque/TNN; Times of India; p. 3; 2005-07-06.